Sonesta Milwaukee West Wauwatosa

Photo gallery for Sonesta Milwaukee West Wauwatosa

Primary image
Pool
Pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Sonesta Milwaukee West Wauwatosa

VIP Access

Sonesta Milwaukee West Wauwatosa

3.5 star property
Suburban hotel with 24-hour fitness, near Milwaukee County Zoo

7.8/10 Good

978 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €144
Price available on 10/07/2022
Map
10499 W Innovation Dr, Milwaukee, WI, 53226
Main amenities
  • Housekeeping (on request)
  • Free area shuttle
  • 24-hour fitness centre
  • Spa tub
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Gift shops/newsstands
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Wauwatosa
  • Milwaukee County Zoo - 22 min walk
  • Mayfair Mall - 29 min walk
  • Children's Hospital of Wisconsin - 3 min drive
  • Pettit National Ice Center - 4 min drive
  • Wisconsin State Fair Park - 5 min drive
  • The Mayfair Collection - 6 min drive
  • Wisconsin Exposition Center - 6 min drive
  • Milwaukee Mile - 6 min drive
  • Miller Brewery - 9 min drive
  • New Berlin Hills Golf Course - 9 min drive

Getting around

  • Waukesha, WI (UES-Waukesha County) - 17 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 20 min drive
  • Milwaukee Intermodal Station - 11 min drive
  • Milwaukee Airport Station - 20 min drive
  • Free area shuttle

About this property

Sonesta Milwaukee West Wauwatosa

At Sonesta Milwaukee West Wauwatosa, you'll be a short five-minute drive from Milwaukee County Zoo and Mayfair Mall. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. A hot tub and a terrace are other highlights. The convenient parking and helpful staff get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Taking the kids

  • Free local shuttle

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Swimming pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Close-captioned TV
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable/satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Sunday and Monday:
  • Restaurant
  • Bar/lounge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Great place to stay! Clean and friendly! We went to a brewers game and the hotel had a shuttle that brought us there and picked us up!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Customer service
They didn't clean room on a 2 day stay. Ok. Fine. So i asked for more towels for the next day and tgey asked me to come to front desk and get them. So on my way to get towels I asked the maid in the hall if I could get towel. She sarcastically said i guess, but i don't have a lot of towels. I only have ones for the rooms I need to clean. The front desk would have more. Why could the maid communicate with front desk to replenish her towels? Anyway, just thought service could have been better.
Robert, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Paul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kathy h, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Checkin was uninformative. Had to ask where and how to find my room as the representative simply gave me my key and wifi password only. Room was empty looking, and outdated. I was on one of the middle floors but the ceiling was very low. Stayed 4 nights and room service didn’t stop by once. Very disappointing experience.
Elizabeth, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ginger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone that worked there was nice. It was clean
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

David, 1-night family trip
Verified Hotels.com guest review