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All properties in Reno, Nevada, United States of America
1 room, 2 adults

Peppermill Resort Spa Casino

4-star4 stars
2707 S. Virginia Street, Reno, NV, 89502, United States of America

4-star hotel with 10 restaurants, near Reno-Sparks Convention Center
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Nevada may have travel restrictions in place due to COVID-19. 

  • We left the hotel without checking in due to horrid & unsafe conditions & booked a new…Jul 24, 2020
  • They upgraded us to bigger room with a hottub. Clean, comfortable, spacious. Staff was…Feb 21, 2021

Peppermill Resort Spa Casino

from €80
  • North & West Wing 1 King Bed (Outside Building)
  • Peppermill Deluxe 1 King Bed, Non Smoking
  • Peppermill Deluxe 2 Queen Beds, Non Smoking
  • Tuscany Suite 1 King Bed, Non Smoking
  • Tuscany Suite 2 King Beds, Non Smoking

What’s around Peppermill Resort Spa Casino

Landmarks

  • In Reno/Tahoe Airport
  • Reno-Sparks Convention Center - 19 min walk
  • Atlantis Casino - 14 min walk
  • Club Cal-Neva Casino - 43 min walk
  • Reno Arch - 45 min walk
  • Virginia Lake Park - 14 min walk
  • Washoe County Golf Course - 18 min walk
  • Reno Little Theater - 20 min walk

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 5 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 44 min drive
  • Reno Station - 5 min drive
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,621 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Nevada may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests staying in the Tuscany Tower can check in at the reception desk next to Tuscany Tower elevators. This desk is open 8 AM - 8 PM Friday through Sunday. Guests arriving outside of those hours must check in and out at the main hotel desk.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 10 restaurants
  • 15 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Pool cabanas (surcharge)
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Water skiing nearby
  • Casino
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 62000
  • Conference space size (meters) - 5760
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 24 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Biscottis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Oceano - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Milano - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Romanza Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

CHI - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Peppermill Resort Spa Casino’s small print

Also known as

  • Peppermill Casino
  • Peppermill Spa Casino Reno
  • Peppermill Hotel Reno
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  • Peppermill Resort Spa Casino Hotel Reno
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  • Peppermill Resort Casino
  • Peppermill Resort Spa
  • Peppermill Resort Spa Casino
  • Peppermill Resort Spa Casino Reno
  • Peppermill Spa
  • Peppermill Spa Casino

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: USD 2 per accommodation, per night
  • Resort fee: USD 33.90 per accommodation, per night

Resort fee inclusions:

  • Airport shuttle
  • Business center/computer access
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Parking

Optional extras

Rollaway beds are available for USD 20.0 per day

Breakfast costs between USD 11.00 and USD 18.00 for adults, and USD 7.50 and USD 15.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Peppermill Resort Spa Casino

  • Does Peppermill Resort Spa Casino offer free cancellation for a full refund?
    Yes, Peppermill Resort Spa Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Peppermill Resort Spa Casino?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Peppermill Resort Spa Casino?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Peppermill Resort Spa Casino?
    Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
  • Are pets allowed at Peppermill Resort Spa Casino?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Peppermill Resort Spa Casino?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Peppermill Resort Spa Casino?
    Yes, there are 10 onsite restaurants, featuring seafood. Nearby restaurants include Black Bear Diner (7-min walk), Sky Terrace Sushi Bar (13-min walk), and Toucan Charlie's (14-min walk).
  • Is there an onsite casino at Peppermill Resort Spa Casino?
    Yes, the 82000 square-foot casino features 1600 slot machines and 20 gaming tables. Sportsbook is offered.
  • What is there to do at Peppermill Resort Spa Casino and nearby?
    Have fun with nearby activities like kayaking, mountain biking, and rafting. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 15 bars and a casino. Peppermill Resort Spa Casino also has a sauna and a health club, as well as an arcade.

Recent reviews

Fabulous 8.8 From 5,553 reviews

Good 6.0
Not what we expected.
No pool view as advertised. Had a view of the parkinglot. Yuck. The room was clean but the A/C/ heating unit was so loud when it would kick on that it would wake us up multiple times a night. These were “budget friendly” rooms and so with that came with noisy ignorant neighbors up all night. We didn’t bother letting management know. But we almost bailed in the middle of the night. I do not recommend staying in the rooms in the North wing.
us1 night trip
Exceptional 10.0
Very nice place, will be staying again!
Caleb, us2 night trip
Exceptional 10.0
Best Place in Reno
We've stayed at the Peppermill Reno at least a dozen times and this was the best yet. All the upgrades and changes they've done are amazing! Super-clean. Always friendly and helpful. Amazing services.
Michelle, us2 night trip
Exceptional 10.0
Pick your room wisely
Terrible room location. Noisy parking lot. Far away from casino floor. Heat and air too loud. The bed was fantastic and the tv was good. No refrigerator. No microwave. No room service. Fair pricing but I will definitely find a better room next time.
Thomas, us1 night trip
Exceptional 10.0
Had a great time and the room was perfect
Luis, us1 night trip
Good 6.0
Pros an cons
The room was very nice however the front desk lied to me on how much the rooms would cost and initial refund so they took more of my money as I was telling them what's wrong they said talk to Expedia but I booked through hotels.com also the service was in great because I asked for Waters three times on the phone and they gave me nothing also the Jetted tub was blowing cold out which made the hot water cold very fast and they just brushed it off like nothing all in all if you can deal with the incompetence of the staff and being lied to it's actually not a bad resort the beds are very comfy The view was extremely nice and the room was big my advice to you is never doing pre-authorization because they will take your money
Joseph, us2 night trip
Very Good 8.0
Well worth the money
VERY nice safe place to stay!
Tara, us1 night trip
Exceptional 10.0
Great Stay/Service
The peppermill was great. A little confusing finding our room at first due to a mix uo but after we settled it was great. Even during covid we felt safe. All employees had on mask, and service employees in masks and gloves. Automatic Sanitizer everywhere. A great, relaxing, and quiet place to stay. Would definitely reccomend to those who enjoy the slower paced and relaxed atmosphere. The architecture and design of the Peppermill is beautiful. Wish I had more time to check out all they had to offer. Even tho. due to personal time constrains, we didnt get a chance to experience all the dining and such, even with covid times it seems like everything was being handled very well and cleanly.
us2 night trip
Good 6.0
Quick business trip -- board meeting off-site. With Covid, hotel restaurants required reservations. Found it difficult to get into any of the restaurants, also hidden away thru the casino.
Brenda, us2 night business trip
Poor 2.0
First and last stay at Peppermill
Room was very dusty. Found a pillow in our room with blood on it. When the front desk was contacted, the housekeeping manager came to the room and just removed it. No apology or replacement pillow. This is completely unacceptable, especially during a pandemic. This was our first and will be our last stay at Peppermill. I recommend everyone to stay elsewhere.
us2 night trip

Peppermill Resort Spa Casino