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All properties in Fes, Fès-Meknès, Morocco
1 room, 2 adults

Riad Arabesque

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
20 Derb El Miter, Zenjfour - Medina, Fes, 30200, Morocco

Luxury riad with 2 restaurants, near Blue Gate
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Incredible design but some areas need to be updated. Staff were very helpful. Stayed in…Dec 18, 2018
  • The Riad Arabesque is an old institution in Fez. Celebrities such as Usher, Brad Pitt and…Jan 5, 2020

Riad Arabesque

from €95
  • Junior Suite
  • Suite (Ambassador)
  • Standard Room
  • Royal Suite

What’s around Riad Arabesque

Landmarks

  • In Fes El Bali
  • Blue Gate - 5 min walk
  • Medersa Bou-Inania - 4 min walk
  • Der Batha Museum - 7 min walk
  • Nejjarin Fondouk - 10 min walk
  • Al Attarine Madrasa - 10 min walk
  • Kairaouine Mosque - 10 min walk
  • University of Al Quaraouiyine - 10 min walk

Getting around

  • Fes (FEZ-Saiss) - 19 min drive
  • Fes Station - 5 min drive
  • Airport drop-off service

At a glance

Key facts

Size

  • 17 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 1:00 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Golfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 1870
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Al Manzah - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.

Le Jnan - Overlooking the garden, this restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.

Riad Arabesque’s small print

Also known as

  • Arabesque Fes
  • Riad Arabesque Riad
  • Riad Arabesque Riad Fes
  • Riad Arabesque
  • Riad Arabesque Fes
  • Riad Arabesque Hotel Fes
  • Riad Arabesque Hotel Fes
  • Riad Arabesque Fes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for MAD 350 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 240.00 per room

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riad Arabesque

  • Does Riad Arabesque offer free cancellation for a full refund?
    Yes, Riad Arabesque does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riad Arabesque?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riad Arabesque?
    Yes, there's free self parking.
  • Is there a pool at Riad Arabesque?
    Yes, there's an indoor pool.
  • Are pets allowed at Riad Arabesque?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Riad Arabesque?
    You can check in starting at 1:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Riad Arabesque?
    Yes, there are 2 onsite restaurants, featuring Moroccan cuisine and garden views. Nearby restaurants include le 44 (4-min walk), Cafe Clock (4-min walk), and maison moi anan (4-min walk).
  • Is airport shuttle service offered by Riad Arabesque?
    Yes, a shuttle from the hotel to the airport is available. The charge is MAD 240.00 per room.

Recent reviews

Good 7.0 From 25 reviews

Exceptional 10.0
Place is beautiful and the staff is wonderful. Taxi ride to all the more popular area is just about 10-20 MAD.
us2 night romance trip
Poor 2.0
Dangerous people, beware.
Be very careful with this place. The owner works in conjunction with unofficial “guides” who take you to the medina and make hefty commissions on overpriced artisan items. The Riad itself, while aesthetically pleasing on first glance, is severely run down. It smells of mold, is full of huge roaches and has a lot of cosmetic damage and disrepair. Their website advertises a 60 euro massage and hamman as well as childcare. Upon my appointment I learned that there is no childcare and was charged 70 euro (mind you my children were in the room throughout treatment, not exactly the relaxing hour I had planned). The “massage therapist” is not trained and lacks understanding of human anatomy or basic massage technique. The icing on the cake happened after checkout. I prepaid for my 3 night stay over $319. I paid my overcharged 70 euro roach infested spa experience, I requested and paid my final bill after breakfast of over $75 (and conveniently their credit card machine was not working, welcome to Fes). I used her driver to depart. She had the driver pull over on the side of the road with 2 other men and hold my children and I hostage for 40 minutes until she arrived demanding money she claimed I owed her. They would not let us go until I paid her a lousy $30. Her driver then demanded our U.S. passports at which point things took a bigger turn for the worse. I have a case filed against all the people involved including the Riad owner who orchestrated the event. Dangerous people.
kristina, us3 night family trip
Poor 2.0
Terrible Experience
We booked 3 rooms with a very high price tag and this was by far the worst hotel experience in Morocco, This is not even a 2 stars rather than 5 stars. Ac was broken, the toilets dirty and leaking, towels with rips, and to top it off the management is very aggressive and don't care to even listen. we are frequented travelers and we will NOT be able to recommend this place even to our enemies and tight how bad this is.
Khan, ca2 night trip
Exceptional 10.0
So grateful to Mr George, his son Jaafar, Mrs Amina, Mrs. Fatima, Mr Saeed and the rest of the staff. They were amazing and so helpful in everyway. We could not have been more THANKFUL to have had our first experience arriving in Morocco, especially FEZ to be in this Riad and feel safe and comfortable. They were very accomediating in every way and collaborative. Highly recommend it.
HoniB, us2 night trip
Exceptional 10.0
Great Stay in Fes!
Amazing hospitality from Ben and his staff.
Bobby, us3 night family trip
Very Good 8.0
Good food and service
Riad Arabesque was overall a nice Riad. We really enjoyed the food and service during our stay. We had dinner there our first night which was delicious and huge portions, as well as the complimentary breakfast each day which was superb. The cleanliness left a little to be desired, I think a combination of laundry by hand and age of the hotel make it seem less clean than it really is. We also had a cockroach in our tub, but the house is more than a 100 years old and you’re in the middle of the Medina, so that could probably happen anywhere. We booked a double room, not realizing that it didn’t mean just a double size bed, but two rooms. Only the room with the two twin beds had an ac where as the room with a king did not and we were very hot. They were kind and brought us a second fan which definitely helped. The service and owners were lovely.
us2 night trip with friends
Fair 4.0
do not remind this hotel - it has bedbugs
The Hotel has bedbugs. The sheets had a trace of bloods which I did not pay much of an attention to until I went to sleep - killed myself 3 bedbugs and had to wake up the administrator in the middle of the night as my sleep was ruined. When complained about the bedbugs the reply was " you did not close the window". Although the property is beautiful, I would recommend to stay away from the hotel. In addition, the staff does not speak English much which complicates the communication.
eugenia, us1 night trip
Poor 2.0
Terrible management and run down property. Staff is beyond rude. Food is horrible, made me sick. Please take this property off of Expedia.
Rahia, us3 night trip
Good 6.0
Over priced
Over priced. Difficult to find. Very good service but very expensive for what you get. No shower no water in room. Good location next to madina and tannery
zaFamily trip
Very Good 8.0
Lovely Riad hotel with great parking
Very lovely hotel with nice finishing touches on the public areas and rooms. Booked two rooms for our family and loved that they gave us adjoining rooms without any prodding besides one email (which wasn't responded to). Google maps got us real close to the hotel, then a random guy in the Medina rode with us on the dirt road that gets us to the hotel at the side of the Medina. Great free private parking. There is a separate door that connects the hotel to to interior of the Medina and lots of nice kids nearby to direct you where to go. The 2 hotel staff manager ppl looked really tired when we arrived late afternoon. They were not outwardly friendly. They served us tea and took care of our tour request but not smiley... There wasn't any hot water at night, but it came in strong the next morning. I would recommend this place
Nad, us1 night trip

Riad Arabesque