Experience the energy of Midtown at Citadines Connect Fifth Avenue New York, where free to-go breakfast and 24-hour business center fuel your day. Unwind with a newspaper or explore nearby Bryant Park and Rockefeller Center, knowing you're in good hands with helpful multilingual staff.
John F. Kennedy International Airport (JFK) - 53 min drive
Grand Central - 42 St. Station - 5 min walk
New York W 32nd St. Station - 16 min walk
Penn Station - 23 min walk
5 Av Station (W. 42nd St.) - 5 min walk
47 - 50 Sts - Rockefeller Center Station - 5 min walk
42 St. - Bryant Pk. Station - 6 min walk
Restaurants
Mitr Thai Restaurant - 3 min walk
Valerie - 1 min walk
Tommy Bahama Restaurant - 1 min walk
Málà Project - 4 min walk
Megan’s Bar & Kitchen - 1 min walk
About this property
Citadines Connect Fifth Avenue New York
Citadines Connect Fifth Avenue New York offers a fantastic location, putting you a short five-minute walk from 5th Avenue and Rockefeller Center. Also, Bryant Park and Times Square are within a short 10-minute walk. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: 5 Av Station (W. 42nd St.) is 5 minutes and 47 - 50 Sts - Rockefeller Center Station is 5 minutes.
At a glance
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Hotel size
124 rooms
Arranged over 22 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed (1 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
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Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
A damage deposit of USD 200 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 34.43 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Holiday Inn Express New York City Fifth Avenue Hotel
Holiday Inn Express Fifth Avenue Hotel
Holiday Inn Express New York City Fifth Avenue
Holiday Inn Express Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York
Frequently asked questions
Does Citadines Connect Fifth Avenue New York offer free cancellation for a full refund?
Yes, Citadines Connect Fifth Avenue New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines Connect Fifth Avenue New York?
Yes, pets are welcome, with a limit of 1 total. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Citadines Connect Fifth Avenue New York?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Citadines Connect Fifth Avenue New York?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Citadines Connect Fifth Avenue New York?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Citadines Connect Fifth Avenue New York and nearby?
Have fun with nearby activities such as cycling and horse riding.
What's the area around Citadines Connect Fifth Avenue New York like?
Citadines Connect Fifth Avenue New York is in Manhattan, a short 5-minute walk from 5 Av Station (W. 42nd St.) and 3 minutes' walk from 5th Avenue. Travellers say that the area is walkable and good for shopping.
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Reviews
Citadines Connect Fifth Avenue New York Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Breakfast
Bed
Bathroom
Lobby
Shower
Coffee
Elevator
Reviews
Verified
10/10 Exceptional
12 Apr 2026
Great staff!! Very helpful with restaurant recommendations and site seeing . Location was great! Everything in walking distance
donna
donna, 1-night trip
Verified
10/10 Exceptional
13 Apr 2026
You can't beat the location. StarbZ right out the door, Great Japanese restaurant 2 door down.
Room is small and breakfast is just snacks like bars and apple left every-morning on the door knob. I would recommend this place for people visiting the city purely based on location and price.
Kerri-Anne
Kerri-Anne, 4-night trip
Verified
10/10 Exceptional
17 Feb 2026
Convenient location, clean room.
Qi
Qi, 1-night trip
Verified
10/10 Exceptional
9 Jan 2026
Good stay for the time we were here, nice staff
Cooper
Cooper, 1-night trip
Verified
10/10 Exceptional
23 Jan 2026
The staff was so amazing and very accommodating and the room was exceptionally clean and the location is close to everything the you need.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
22 Apr 2026
No frills hotel. Room wasnt ready at check in which was dissapointing. Staff was however apologetic and it was ready about 45 m later. One of two elevators was down which caused delays. Room was nice and comfortable.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
19 Jan 2026
Great location. Friendly staff.
Sandra
Sandra, 1-night trip
Verified
6/10 Good
22 Mar 2026
It was close to everything. No gym facilities as advertised.
Julio
Julio, 4-night trip
Verified
6/10 Good
30 Mar 2026
The hotel is situated in a great location walking distance to many attractions. The staff was friendly and helpful. I was disappointed with the cleanliness of the room. We were there for two nights and other than changing the towels, the room was not cleaned. Also, the hotel claims to offer a continental breakfast which is basically a coffee and a packaged croissant.
Teresa
Teresa, 2-night trip
Verified
10/10 Exceptional
12 Jan 2026
Clean room, customer service excellence, near of attractions and transportation.
Leomarie
Leomarie, 5-night trip
Verified
8/10 Very good
31 Dec 2025
Clean room and great location for all the main things I wanted to do.
JONATHAN J
JONATHAN J, 3-night trip
Verified
10/10 Exceptional
16 Jan 2026
Clean room , great amenities !
Staff were polite , professional & kind
Lobby was clean & well-decorated
Vivien
Vivien, 3-night trip
Verified
10/10 Exceptional
10 Apr 2026
We had a great stay, everything went super smoothly. They allowed us to deliver a package to the hotel with no problem. We lost one key and they sorted smoothly. We could store our luggages after check out. And we were able to check in 5 hours in advance without extra fees because the room was available. The beds are super comfortable and the bathroom very fresh with great shampoo/soap/conditioner and iron/hair blow. The breakfast was very simple though. But coffee, tea, milk are free all day long. The location is amazing! We would surely go back!
Gabriela
Gabriela, 2-night trip
Verified
10/10 Exceptional
22 Dec 2025
Location was perfect for walking to anything midtown!
Patricia
Patricia, 2-night trip
Verified
4/10 Fair
22 Mar 2026
The staff was not accommodating or friendly. The free breakfast is bagged lunches left at your door. Boxed milk, cereal, muffins etc. The room was clean and comfortable but very very small. The location is good for nearby restaurants and coffee. I would not stay here again.
Sheena
Sheena, 1-night trip
Verified
10/10 Exceptional
11 Dec 2025
Great staff, clean hotel, convenient for nearby attractions. Very respectful staff
Lening
Lening, 1-night trip
Verified
10/10 Exceptional
14 Dec 2025
Clean room, good location
Jenna
Jenna, 2-night trip
Verified
10/10 Exceptional
5 Dec 2025
I stayed here recently with my sister on our first trip to New York, it is in a great location close to everything and felt very safe and welcoming
Hortencia
Hortencia, 4-night trip
Verified
10/10 Exceptional
16 Jan 2026
we had a great time. we were given a free upgrade and the continental breakfast was a plus!! clean rooms and great atmosphere. We will be back again
Alexandra
Alexandra, 1-night trip
Verified
10/10 Exceptional
11 Jan 2026
Best stay in NYC. The rooms are clean and the beds are soooo comfortable. Excellent customer service. We are definitely coming back again.
Claudete
Claudete, 2-night trip
Verified
10/10 Exceptional
4 Jan 2026
The room was clean and spacious. The staff was very knowledgeable and inviting.
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
19 Dec 2025
Great stay! Clean room, nice staff, location was great! Everything we wanted to do in short period of time was close. Perfect weekend!
Regina
Regina, 2-night trip
Verified
8/10 Very good
20 Oct 2025
Clean room and very convenient location for our visit
Erika
Erika, 1-night trip
Verified
10/10 Exceptional
29 Jan 2026
Rooms are very clean. Staff are very friendly. Heaters are working fine in winter. Thank you very much!
Valentin
Valentin, 2-night trip
Verified
8/10 Very good
9 Dec 2025
Coffee and water available in lobby plus continental breakfast. Great location near Fifth Avenue