Hotel Universal Port

Photo gallery for Hotel Universal Port

Primary image
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Hotel Universal Port

Hotel Universal Port

3.5 star property
Bayfront hotel with restaurant, near Universal CityWalk Osaka

9.4/10 Exceptional

981 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
The price is €92
Price available on 06/07/2022
Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Konohana
  • Universal CityWalk Osaka - 3 min walk
  • Universal Studios Japan - 4 min walk
  • Osaka Aquarium Kaiyukan - 31 min walk
  • Osaka Takoyaki Museum - 9 min drive
  • Solaniwa Onsen - 6 min drive
  • Osaka Municipal Central Gymnasium - 6 min drive
  • Mount Tempozan - 6 min drive
  • Osaka Culturarium Tempozan - 6 min drive
  • Legoland Discovery Center - 15 min drive
  • Osaka Bay Tower - 18 min drive

Getting around

  • Osaka (ITM-Itami) - 37 min drive
  • Kobe (UKB) - 46 min drive
  • Osaka (KIX-Kansai Intl.) - 48 min drive
  • Chidoribashi Station - 5 min drive
  • Denpo Station - 5 min drive
  • Nishikujo Station - 6 min drive
  • Universal City Station - 3 min walk
  • Sakurajima Station - 9 min walk
  • Ajikawaguchi Station - 13 min walk

About this property

Hotel Universal Port

Hotel Universal Port puts you 0.2 mi (0.3 km) from Universal Studios Japan and 0.2 mi (0.3 km) from Universal CityWalk Osaka. Guests looking for a bite to eat can visit rico rico, which serves breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say great things about the overall value and nearby shopping. Public transportation is only a short walk: Universal City Station is 3 minutes and Sakurajima Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (JPY 3000 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Shopping

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Step-free path to entrance

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rico rico – This buffet restaurant serves breakfast and dinner.
Acqua – This buffet restaurant only serves breakfast. Open selected days.
Rex cafe – This café serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Lounge R – This café serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2980 per person (approximately)

Renovations and closures

The property will be renovating from 1 October 2021 to 31 March 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs JPY 3000 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards and cash.

Also known as

Hotel Universal Port Osaka
Hotel Universal Port
Universal Port Osaka
Universal Port
Universal Port Hotel
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Angel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cory, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Everyone was friendly. Loved the location.
Jacalyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This place was awesome. The staff was friendly and helpful. I was worried there would be a language barrier that made checking in/out difficult but they always had someone working that spoke some English. My kids loved it and it is conveniently located across the street from the park.
Mechelle, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Satomi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yuhua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Travis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay during our Osaka & USJ trip!
We really enjoyed our 4 night stay at this hotel! We were visiting Osaka and Universal Studios and picked this place to stay. It's not on citywalk but is across the street. A couple hundred meters at most from both the park entrance and citywalk, which also has a train station. They have a minions theme here as evidenced by the lobby decor and the minions themed rooms they advertise. There's also a port (hence the name) behind it where you can catch a ferry to Tempozan Marketplace and the aquarium. We got the superior room that comfortably fit the 4 of us (me, wife, daughters 12 & 7). There were 4 beds (I think 2 might have been sofa, but they were made and prepared before our arrival), plenty of space, fridge, lots of toiletries in the bathroom, separate toilet, shower (good water pressure/flow) & sink/counter/mirror. The beds were firm as is standard at just about every hotel we've been to in Japan, but I still slept good after our busy days. Everywhere was very clean and I saw no shortage of hand sanitizer. Staff was friendly and courteous and we felt very comfortable here. Didn't eat at the restaurant or cafe, but ordered room service once and it was pretty good and not outrageously priced. Loved this location and facility, and would definitely stay here again.
View upon entry
 View inside room
Another angle
View from opposite wall
Josh, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jackeline, 2-night family trip
Verified Hotels.com guest review