Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Wyndham Garden Playa del Carmen

3-star3 stars
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Very nice hotel -close to 5-th ave))Feb 28, 2020
  • We read other reviews saying the AC was shut down. It was incredibly muggy and humid with…Jan 5, 2020

Wyndham Garden Playa del Carmen

from €76
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking (One-Bedroom)
  • Superior Room, 2 Queen Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

What’s around Wyndham Garden Playa del Carmen

Landmarks

  • In Playacar
  • Quinta Avenida - 14 min walk
  • Mamitas Beach Club - 30 min walk
  • Xcaret Eco Theme Park - 5.6 mi / 9.1 km
  • Xplor Theme Park - 5.7 mi / 9.2 km
  • Xel-Há Park - 29.2 mi / 47 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Playa Garden - This restaurant serves breakfast only.

Wyndham Garden Playa del Carmen’s small print

Also known as

  • Holiday Inn Express Hotel Playa Carmen
  • Holiday Inn Express Playa Del Carmen
  • Wyndham Del Carmen Del Carmen
  • Wyndham Garden Playa del Carmen Hotel
  • Wyndham Garden Playa del Carmen Playa del Carmen
  • Wyndham Garden Playa del Carmen Hotel Playa del Carmen
  • Holiday Inn Express Playa Carmen
  • Wyndham Garden Playa Carmen Hotel
  • Wyndham Garden Playa Carmen
  • Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
  • Holiday Inn Playa Del Carmen
  • Playa Del Carmen Holiday Inn
  • Express Playacar Riviera Maya
  • Wyndham Garden Playa Del Carmen Riviera Maya Mexico

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of MXN 179 for adults and MXN 99 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Wyndham Garden Playa del Carmen

  • Does Wyndham Garden Playa del Carmen offer free cancellation for a full refund?
    Yes, Wyndham Garden Playa del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Wyndham Garden Playa del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Wyndham Garden Playa del Carmen?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at Wyndham Garden Playa del Carmen?
    Yes, there's an outdoor pool.
  • Are pets allowed at Wyndham Garden Playa del Carmen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Wyndham Garden Playa del Carmen?
    You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near Wyndham Garden Playa del Carmen?
    Yes, there's an onsite restaurant, Playa Garden. Nearby restaurants include Lara & Luca (7-min walk), Casa Sofia (8-min walk), and El Nero (11-min walk).
  • What is there to do near Wyndham Garden Playa del Carmen?
    Recommended spots to visit include Quinta Avenida (14-min walk) and Mamitas Beach Club (1.6 mi), along with Xcaret Eco Theme Park (5.6 mi) and Xplor Theme Park (5.7 mi).

Recent reviews

Very Good 8.0 From 249 reviews

Good 6.0
Property is nice but not really up to Wyndham standards. Housekeeping Staff was not considered of guest sleeping. A few of them parked themselves by our room to chit chat loudly
J, us1 night family trip
Poor 2.0
It was close to The Quinta Avenida. Other than that, the food was awful, my sliding glass door was left unlocked every day, and there was no hot water during the whole stay. I complained but nothing was done about the security or the recycled food or the hot dogs cut up in place of ham for breakfast, the lack of sanitary hot water to disinfect before handing food and to wash the sheets and towels. It’s a wonder that there wasn’t an outbreak of major illness in this hotel. It should be taken off of the Expedia list of hotels.
CarmenGitana, us7 night trip
Fair 4.0
Extreamly Bad
Breakfast was the worst one I have ever had until now. And the hotel's client portfolio was extreamly bad. They didn't know how to behave in the hotel.
us1 night trip
Exceptional 10.0
I liked the buffet breakfast. I thought the pool needed more privacy from the busy road.
M, us1 night family trip
Very Good 8.0
Great staff, clean rooms, fair price and within walking distance or a short taxi ride from beach.
us9 night romance trip
Exceptional 10.0
Friendly and attentive The staff was very helpful for I am a Disabled Veteran.
us7 night trip
Exceptional 10.0
Met all my criterias I was looking for in a hotel. Affordable, comfortable, and hospitable. Serves breakfast daily, and its great food.
us4 night family trip
Good 6.0
Employees were not very helpful when it came to knowing much about ordering food or about tours. For everything they said no and they would just look at us.
us2 night trip with friends
Very Good 8.0
Clean room, staff very professional, no microwave in rooms.
us2 night family trip
Very Good 8.0
a little bit far off the path... but, it is walking distance to the maritime ferry and 5th avenue in Playa del carmen. Breakfast was not so good the first morning... but, a little better the second day...
us2 night trip

Wyndham Garden Playa del Carmen