Hotel Tjampuhan Spa - CHSE Certified

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Tjampuhan Spa - CHSE Certified

Hotel Tjampuhan Spa - CHSE Certified

4.0 star property
4-star hotel with outdoor pool, near Ubud Monkey Forest

8.2/10 Very good

406 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Jalan Raya Tjampuhan, Ubud, Bali, 80571
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Spa services
  • In-room childcare
  • Business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Living room
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Ubud Monkey Forest - 24 min walk
  • Ubud Palace - 4 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 75 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Tjampuhan Spa - CHSE Certified

Hotel Tjampuhan Spa - CHSE Certified offers an airport shuttle (available 24 hours) for USD 35 per vehicle one way. Guests can indulge in massages, and terrace restaurant serves breakfast, lunch, and dinner. Other highlights at this upmarket hotel include an outdoor pool, a poolside bar and a hot tub. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service

What to enjoy

  • In-room massage
  • Balcony
  • Separate living room

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Terrace restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 250000 for adults and USD 125000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Tjampuhan Spa Ubud
Hotel Tjampuhan Spa
Tjampuhan Spa Ubud
Tjampuhan Spa
Hotel Tjampuhan & Spa Ubud, Bali
Hotel Tjampuhan Ubud
Hotel Tjampuhan And Spa
Hotel Tjampuhan Spa
Tjampuhan Chse Certified Ubud
Hotel Tjampuhan Spa CHSE Certified
Hotel Tjampuhan Spa - CHSE Certified Ubud
Hotel Tjampuhan Spa - CHSE Certified Hotel
Hotel Tjampuhan Spa - CHSE Certified Hotel Ubud

Frequently asked questions

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Le, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff is absolutely wonderful, very helpful. The luggage porters carry your luggage over their shoulders down the side of the hill that the property is built into - very cool. The breakfast buffet was pretty tasty and the welcome drinks were delicious. This property has an immense amount of potential. The concept is great: design a spa resort to resemble a traditional Bali village. The surrounding foliage is beautiful and exploring the property is an absolute joy. There is even a bridge that goes over a small creek. However, this property is in desperate need of renovation. Many things are broken down or look like they haven't been maintained in a long time. The wooden window sill in the bathroom looked like it had been rotting for years. The shower was designed poorly and leaked water onto the floor no matter how well the curtain was pulled. The air conditioning had a wet sock smell and was not very strong at cooling the room (which is certainly needed in Ubud). The walls were very thin and we could hear everything from the next room. The two pools on the property are stunning...but in desperate need of maintenance. Many of the floor tiles in/around the pool are missing, creating potentially dangerous situations for tripping or cutting one's foot. If the management could invest more money into maintenance and upkeep, this place would be absolutely amazing. The property can still have a traditional village look and feel, just make everything clean and comfortable.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

So much unique detail and character to the facilities.
1-night romance trip
Verified Expedia guest review

6/10 Good

Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was beautiful. I felt like I was living in the jungle. I could hear the frogs chirping as I fell asleep. The pool is beautiful as well.
Sara, 1-night trip
Verified Expedia guest review

4/10 Fair

The grounds are beautiful and stunning. We had an amazing first impression. The location is fantastic—right on the main street but removed enough to feel relaxed. Unfortunately, things went down hill when we got to the room. It smelled like mildew and was so damp. The furniture and decor was dark and dated. There weren’t outlets near the bed to charge your phone at night. The bedside lamp wouldn’t stay on due to a loose wire. A broken hanger in the closet cut my hand. Etc, etc. The pool is cute, but way to small for the hotel. We couldn’t get chairs because it was entirely packed. The spa was fine, but they market heavily to people not staying there, so it was hard to get an appointment and then full of people coming in from outside. The internet requires you to enter a password every time you want to use it (multiple times per day), and the buffet breakfast was ok. Not great for someone with food allergies, though Bali in generis great for people with food allergies. The staff were just not that friendly and didn’t seem happy. Those that were friendly were trying to drum up business for family members who work as drivers. The bell boy talked us out of booking a nice tour online to book through the desk instead. He said they offer the same thing. What they offered, though, was a ride, not a guide. Just a driver who would drop us off a different places and couldn’t tell us anything because he didn’t know much English. Overall, we were disappointed for the price.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved staying at Hotel Tjampuhan. The staff were helpful and lovely. The food delicious. And it was close to other wonderful restaurants. The rooms were clean and all had lovely views over the jungle and river. The only gripe we had wasn in our first room the air conditioning was not good, but we changed rooms and our next one was perfect and we had a lovely stay. We look forward to returning.
Mish, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Babette, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The most spectacular views and gardens and very private. All a short walk from the main centre of Ubud. Staff very friendly. Food fresh and delicious. This is my 2nd stay and I will stay again.
2-night romance trip
Verified Wotif guest review