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1 room, 2 adults

Best Western Hotel City Ost

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Frankfurter Allee 57-59, Berlin, BE, 10247, Germany

Pet-friendly hotel with bar/lounge, connected to the convention center, near Mercedes-Benz Arena
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean rooms, good breakfast, good sleep :-)Jun 19, 2019
  • The hotel was not as advertised. They paid no attention whether it be the request for…Apr 13, 2018

Best Western Hotel City Ost

from €419
  • Classic Room, 2 Twin Beds
  • Comfort Room, 2 Twin Beds
  • Family Room, 2 Twin Beds
  • Business Room, 2 Twin Beds

What’s around Best Western Hotel City Ost

Landmarks

  • In Friedrichshain
  • Mercedes-Benz Arena - 28 min walk
  • East Side Gallery - 29 min walk
  • Oberbaum Bridge - 29 min walk
  • Velodrom - 32 min walk
  • Simon-Dach-Strasse - 11 min walk
  • Torstrasse - 43 min walk
  • Alexanderplatz - 2.4 mi / 3.9 km

Getting around

  • Berlin (BER-Brandenburg) - 36 min drive
  • Ostkreuz Station - 16 min walk
  • Berlin East S-Bahn - 4 min drive
  • Berlin Ost Station - 6 min drive
  • Samariterstrasse U-Bahn - 1 min walk
  • Berlin Frankfurter Allee Station - 7 min walk
  • Frankfurter Gate U-Bahn - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 12 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service
Things to do
  • Bicycle rentals nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Best Western Hotel City Ost’s small print

Also known as

  • Best Western City Ost
  • Best Western Hotel City Ost Hotel
  • Best Western Hotel City Ost Berlin
  • Best Western Hotel City Ost Hotel Berlin
  • Best Western City Ost Berlin
  • Best Western Hotel City Ost
  • Best Western Hotel City Ost Berlin
  • Berlin Best Western
  • Best Western City Ost Berlin

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 12 per night

Buffet breakfast is offered for an extra charge of EUR 13 for adults and EUR 7 for children (approximately)

Pets are allowed for an extra charge of EUR 10.50 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Hotel City Ost

  • Does Best Western Hotel City Ost offer free cancellation for a full refund?
    Yes, Best Western Hotel City Ost does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Hotel City Ost?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Hotel City Ost?
    Yes. Self parking costs EUR 12 per night.
  • Are pets allowed at Best Western Hotel City Ost?
    Yes, pets are welcome. There's a charge of EUR 10.50 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Hotel City Ost?
    You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Best Western Hotel City Ost?
    Yes. Nearby restaurants include La Despensa (3-min walk), Kaffee Karamell (4-min walk), and Burgerwehr Friedrichshain (4-min walk).
  • What is there to do at Best Western Hotel City Ost and nearby?
    Have fun during the warmer months with activities nearby such as cycling.

Recent reviews

Very Good 8.2 From 181 reviews

Poor 2.0
No wifi
Wifi didn’t work at all. Ended up using all of my phones data. Asked for help and Irene at front desk was really really helpful. But everyone else was rude and shouldn’t be in service industry. Overall it was an average experience.
Manbir, gb3 night trip
Exceptional 10.0
staff were friendly and efficient. The room was very clean and comfortable.
gb2 night family trip
Very Good 8.0
Shower room could have had larger shelf for keeping toilet bags. Good that it had a separate make up mirror. Shower force and heat were very good. Liked the eco friendly soap and shower dispensers. Beds were comfortable and room was cosy.
gb3 night family trip
Very Good 8.0
Good budget hotel
Good hotel for a long weekend stay. Small rooms but its a city hotel , tea/coffee in our room as well as a fridge. We booked the comfort room, was on the 5th floor at the back would not of liked to be on the front as i think that would of been quite noisy. Netto very close for essentials close to lots of different restaurants and snack bars. Staff are very helpful ,all done with a smile. The only negative is wifi is poor, but that is a small thing.
Lesley, gb4 night trip
Exceptional 10.0
Clean, as described, modern. The pictures don’t do it justice. Would recommend for a budget hotel
gb2 night trip with friends
Very Good 8.0
Fantastic property. Rooms are very clean, but keep in mind the beds are small, fantastic water as is typical with European hotels. Staff was super helpful and friendly. Excellent options for breakfast.
David, us4 night family trip
Very Good 8.0
Convenient to Berlin!
Hotel was great and close to shops and restaurants.
Dorothy, us3 night family trip
Very Good 8.0
Clean & Modern in Friedrichshain
The Friedrichshain quarter is alive with young people and this is a good spot for visiting relatives. Lobby is small but rooms are clean and unfussy and a plentiful breakfast buffet can be had for 9 euros per person. Hotel is steps from U-bahn station Samariterstrasse —a short trip from Alexanderplatz. Rooms do get some street noise. Rooms include electric kettles.
Anne, us3 night family trip
Very Good 8.0
Great value modern hotel in Ost Kreuz
Room we had was a little on the small side, but for the money (approx £70/night) this place is excellent! Friendly, helpful staff; clean, well-equipped room and in the perfect location to explore East Berlin by foot or a quick 10 minute U-Bahn from right outside the front door into the city centre. Will definitely use this place again!
Matt, gb2 night romance trip
Exceptional 10.0
Breakfast too expensive at €13 but the overall stay was good and a really good position in a lovely area
Sam, gb3 night family trip

Best Western Hotel City Ost