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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Ocean Coral & Turquesa - All Inclusive

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront property with 9 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Big property, lots to do, lots to eat, staff was very accommodating and attentive. Would…Jan 17, 2021
  • It was amazing. One of the best trips! Dorian was awesome and really made my trip…Jan 17, 2021

Ocean Coral & Turquesa - All Inclusive

from €104
  • Privilege Junior Suite Garden Jetted Tub
  • Junior Suite, Balcony, Ocean View
  • Junior Suite, Balcony, Garden View
  • Privilege Master Suite
  • Privilege Junior Suite Ocean View
  • Daisy Junior Suite Familiar
  • Daisy Junior Suite Familiar Sea View

What’s around Ocean Coral & Turquesa - All Inclusive

Landmarks

  • On the beach
  • Petempich Bay - 22 min walk
  • Crococun Zoo - 34 min walk
  • Ojo de Agua Beach - 44 min walk
  • Puerto Morelos Town Square - 2.9 mi / 4.7 km
  • San Jose Catholic Parish - 2.9 mi / 4.7 km
  • Artisans Market - 3 mi / 4.8 km
  • Puerto Morelos Reef - 3 mi / 4.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Size

  • 591 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Offsite

  • Shopping center shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 21
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Blue Moon - This fine-dining restaurant serves dinner only.

Route 66 - This restaurant specializes in American cuisine and serves dinner only.

Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.

Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Ocean Coral & Turquesa - All Inclusive’s small print

Also known as

  • Ocean Coral
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral & Turquesa - All Inclusive All-inclusive property
  • Ocean Coral All Inclusive
  • Ocean Coral All Inclusive Puerto Morelos
  • Ocean Coral Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral & Turquesa - All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 800 (subject to availability)

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ocean Coral & Turquesa - All Inclusive

  • Does Ocean Coral & Turquesa - All Inclusive offer free cancellation for a full refund?
    Yes, Ocean Coral & Turquesa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ocean Coral & Turquesa - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ocean Coral & Turquesa - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Ocean Coral & Turquesa - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ocean Coral & Turquesa - All Inclusive?
    You can check in from 3 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge of MXN 800 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 9 onsite restaurants, featuring American cuisine. Nearby restaurants include I Wanna Pizza (2.7 mi), John Gray's Kitchen (2.8 mi), and Sabor de Mexico (2.8 mi).
  • What is there to do at Ocean Coral & Turquesa - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Ocean Coral & Turquesa - All Inclusive also has 5 bars and a 24-hour fitness center, as well as a sauna and a garden.

Recent reviews

Very Good 8.0 From 1,256 reviews

Very Good 8.0
Nice resort
The resort was nice, great staff there to help in anyway they can. A lot of complaints on the food, my group thought the food was pretty good. Yea you'll find some things you don't like but that is anywhere.. Overall no complaints on the food. Yes they could update a little more so it's kind of getting old but they kept everything clean.
us4 night trip
Exceptional 10.0
I’ll be back!
Great service, fun entertainment, good food, beautiful location! I will certainly visit again!
Deborah, us4 night trip
Exceptional 10.0
Amazing stay!
Over our expectations ! We got an upgraded for a room with bathtub and partial ocean view. Staff everywhere was super friendly (tip then they deserve it!) , we always got a place at the restaurants, beach was clean and bowling was super fun! We’ll def come back soon!
danielle, mx2 night trip
Poor 2.0
THREE STARS OUT OF TEN VACATION
This was the worst all inclusive I have been to. There were animals running around the resort, the food was bad at all the restaurants except for the Japanese one, the place needs to be painted and cleaned because it is dated, rooms have a smell, alcohol on the entire resort is watered down, and my girl was attacked by a cat while we were there. We got in the outside jacuzzi, she was freaked out by cats that were aggressive around us. Overall this place gets a 3 out of 10. Everyone did wear a mask, that was a plus. Other than that it wasn't the best vacation at all. Lastly the plastic cups on the resort aren't thrown away, they are washed by hand with their water. But then they say only drink bottled water. I'm posting pictures of it all, look at this resort. There were fights fighting on the premises also, my girl never wants to come to Mexico again....let alone this resort. My pics won't download
Andrell, us4 night family trip
Good 6.0
No-frills, All-upsell, No Customer Service hotel.
A good no-frills all inclusive resort. The resort has a nice beachfront with palm thatched umbrellas and loungers. The property has four pools and nine restaurants. The resort has a ping pong table, tennis courts and a bowling alley. Basically all amenities you would want in an all inclusive resort. The only thing missing is quality and customer service. During check in all guests get an up-sell pitch, and if you don’t buy what they are selling they hound you the entire stay. The come up to you at the pool, restaurants, at the bar, on the beach to try to offer upgrades. They do not stop. All restaurants have an hour wait outside, even if you purchased the “privilege” upgrade you still have to wait in line. We stayed 5 nights, and 3 of them waited in line for 1 hour. There is a real chance you go to bad hungry. The food is cafeteria quality. I would not come back.
KIRILL, us5 night trip
Exceptional 10.0
Excellent vacation choice !!!!
We had the most wonderful time at this beautiful resort. Very friendly and accommodating staff, plenty of things to do, variety of entertainment during the day and evening. An abundance of food and drinks, served by the pools or the beach, most courteous staff ever. We definitely recommend it.
Roberta, us7 night trip
Fair 4.0
Don’t do it !
Someone forgot to tell this hotel what the meaning of “All Inclusive” is. Because they have no clue. Charges for “some” food. Charges for “some” alcohol. Diner consists of 2 restaurants open of the 5 advertised and waiting list of an hour to eat. Nowhere else to get food so don’t expect to eat when hungry. The place is a joke. Running on shoe strings.
Mark, us1 night trip
Very Good 8.0
Great hotl 9.5/10
The hotel and beach was super nice, the breakfast is just ok, the check in was so slow,
Omar, mx1 night family trip
Exceptional 10.0
I’d do it again
Overall a great experience and atmosphere! Food was to be expected and the drinks were always flowing. I would certainly book here again. The staff was top notch!!
Francisco, us4 night trip
Exceptional 10.0
An excellent place to relax! Very nice stay, the rooms were clean, bathroom looked amazing!
Ronnie, gb1 night romance trip

Ocean Coral & Turquesa - All Inclusive