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Hotel Portofino Mallorca

Photo gallery for Hotel Portofino Mallorca

Porch
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Triple Room | In-room safe, soundproofing, free WiFi, bed sheets
Double Room, Balcony | In-room safe, soundproofing, free WiFi, bed sheets

Overview of Hotel Portofino Mallorca

Hotel Portofino Mallorca

4-star property
4-star hotel in Palma de Mallorca with outdoor pool and pool bar

8.4/10 Very good

881 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, Mallorca, 7007

Room options

About this area

What's nearby

  • El Arenal Beach - 16 min drive
  • Cathedral of Santa Maria of Palma - 14 min drive
  • Port of Palma de Mallorca - 13 min drive

Getting around

  • Palma de Mallorca (PMI) - 6 min drive
  • Palma de Mallorca Son Fuster Station - 6 min drive
  • Palma de Mallorca Verge de Lluc Station - 8 min drive
  • Marratxi Pont d Inca Station - 8 min drive

Restaurants

  • Almare - 2 min walk
  • El Bungalow - 2 min walk
  • Catrina - 4 min walk
  • El Penon 1957 - 6 min walk
  • Pladina E Vino - 11 min walk

About this property

Hotel Portofino Mallorca

Only 3.1 mi (5 km) from the airport, Hotel Portofino Mallorca features a rooftop terrace and puts you 3 mi (4.9 km) from Cathedral of Santa Maria of Palma, and 6 mi (9.6 km) from Port of Palma de Mallorca. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a children's pool and a terrace are other highlights at this upmarket hotel. Fellow travellers say great things about the helpful staff and beach location.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–11 AM
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Beach nearby
  • Golf lessons nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1965
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 14 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

UR Portofino Hotel Palma de Mallorca
UR Portofino Hotel
UR Portofino Palma de Mallorca
UR Portofino
Hotel Ur Portofino Urban Sea
Hotel UR Portofino Palma De Mallorca, Majorca
Hotel UR Portofino Palma De Mallorca Majorca
Hotel UR Portofino Palma de Mallorca
Hotel UR Portofino
Hotel Portofino Mallorca Hotel
Hotel Portofino Mallorca Palma de Mallorca
Hotel Portofino Mallorca Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Portofino Mallorca offer free cancellation for a full refund?
Yes, Hotel Portofino Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Portofino Mallorca?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Portofino Mallorca?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Portofino Mallorca?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Portofino Mallorca?
Sorry, there's no on-site parking at Hotel Portofino Mallorca.
What are the check-in and check-out times at Hotel Portofino Mallorca?
You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
Is there an on-site casino at Hotel Portofino Mallorca?
No, this hotel doesn't have a casino, but Mallorca Casino (11-min drive) is nearby.
What is there to do at Hotel Portofino Mallorca and nearby?
Have fun with nearby activities such as sailing and body boarding, and practise your swing on the nearby golf course. Hotel Portofino Mallorca also has an outdoor pool.
Are there restaurants at or near Hotel Portofino Mallorca?
Yes. Nearby restaurants include Catrina (4-min walk), El Penon 1957 (6-min walk) and Pladina E Vino (11-min walk).
What's the area around Hotel Portofino Mallorca like?
Hotel Portofino Mallorca is a short 6-minute drive from Palma de Mallorca (PMI) and 19 minutes' walk from FAN Mallorca Shopping. Travellers say that the hotel is in a great location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

This was our second stay at the Portofino, this time at the end of our week in Mallorca. We had a comfortable room with a sea view, aircon and powerful shower. There was also a small fridge which was really useful. Check-in was straightforward and our room was ready early. The pool is lovely, with plenty of chairs, loungers and parasols and there is a bar serving food. The beach is a few minutes’ walk away. The rooftop bar is a bonus, with panoramic views and cocktails. The staff were so helpful and friendly, including arranging taxis, giving recommendations for restaurants and advice about buses. Checkout is a generous 12:00. Our flight wasn’t until later in the evening, so we stayed round the pool and were given the use of a single room to shower before we left for the airport. We couldn’t fault the hotel and would definitely stay here again if we had the opportunity. Thank you.
Helen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a chance find on Expedia and we were very happy. Gorgeous swimming pool, lovely rooftop bar, comfortable lounge in reception while we waited for our taxi. The staff were so friendly and helpful and very welcoming. Our room had comfortable beds, good showers and welcome air conditioning. We didnt have breakfast, but it looked lovely. The beach was a couple of minutes away and we had paella at El Bungalow overlooking the sea, which was really good. Shops and restauants on the doorstep. All in all, a perfect stay for us.
Helen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ciutat Jardi
Good location in a not so touristy area. Local beach is not so nice. Good bars and restaurants near by. Close to palma by bus or taxi. Need more power outlets in the rooms.
Simon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lois, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the staff and the room was cozy.
Kara, 1-night trip
Verified Expedia guest review

6/10 Good

Elizabeth, 1-night trip
Verified Expedia guest review

8/10 Very good

Lovely hotel in a great location
Saskia, 8-night trip with friends
Verified Expedia guest review

8/10 Very good

Perfect for a short getaway
This was my second time at the UR Portofino hotel and I wouldn’t hesitate to come back again. Although the rooms are quite small, they are kept in good condition but could do with a bit of a modern upgrade. The hotel is in a fantastic location and the rooftop bar is a must as the views over Palma are amazing. A perfect hotel for a short stay with a lovely pool and beach only a short walk away. Would defonitely reccommend.
Alex, 2-night trip
Verified Hotels.com guest review

8/10 Very good

good choice for Palma Hotel
Lovely boutique hotel, service very good, pleasant all round & 1 minute from the sea. Rooms a bit small. Amazing restaurants near.
michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely views, great location, friendly staff. Furniture inside and the walls are not brand new but the bed is comfy and i had a very pleasant stay there.
Matt, 1-night business trip
Verified Expedia guest review