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Hotel Boutique Santa Lucia

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Front of property – evening/night
Premium bedding, down duvets, memory-foam beds, minibar
Triple Room | Premium bedding, down duvets, memory-foam beds, minibar
Triple Room | Premium bedding, down duvets, memory-foam beds, minibar
Twin Room | Premium bedding, down duvets, memory-foam beds, minibar

Overview of Hotel Boutique Santa Lucia

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Hotel Boutique Santa Lucia

4.0 star property
4-star hotel in Downtown Cuenca with 2 restaurants and bar/lounge

9.0/10 Superb

245 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
The price is €89
Price available on 04/12/2022
Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150

Room options

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Restaurant Don Colon - 2 min walk
  • Sajsana - 3 min walk
  • Raymipampa - 3 min walk
  • Restaurant El Cantaro - 3 min walk
  • Cafetería Andino - 3 min walk

About this property

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia is only 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can visit SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. The nice bathrooms and central location get good marks from fellow travellers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1 PM until 11:30 PM
  • Express check-in/out available
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Children

  • Children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 4 kilometers*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Wired Internet access is available in guest rooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30 per stay
  • Airport shuttle service for children between the ages of 1 and 10 costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Boutique Santa Lucia?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Hotel Boutique Santa Lucia on 4 December 2022 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Boutique Santa Lucia?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Boutique Santa Lucia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Boutique Santa Lucia?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Boutique Santa Lucia?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle.
What are the check-in and check-out times at Hotel Boutique Santa Lucia?
You can check in from 1 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Boutique Santa Lucia and nearby?
Hotel Boutique Santa Lucia has a garden.
Are there restaurants at or near Hotel Boutique Santa Lucia?
Yes, there are 2 on-site restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Cafe del Parque (3-min walk), Café Austria (3-min walk) and Panadería El Dorado (3-min walk).
What's the area around Hotel Boutique Santa Lucia like?
Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca. Travellers recommend the hotel for its central location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Absolutely wonderful! Great location, great room/facilities, great service. Would stay there again next time in Cuenca.
Pengcheng, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful. distinctive old hotel in the center of town. They staff was exceptionally help with scheduling extra needs and tours.
Matthew, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Colonial Mansion!
Gorgeous hotel in a beautifully restored colonial mansion. The staff was friendly and helpful. Wonderful breakfast serves each morning. Highly recommended! This has to be one of the best hotels in Cuenca! (Tip: ask for a room with a window that faces outside)
Kelly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the history, kind service and good food.
Shawnea, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with indoor open area. Very comfortable bed and pillows. Substantial breakfast included each morning ... fresh fruit, fresh squeezed juice, coffee, breads and breakfast entree (4 options to choose from). Very helpful staff as well
Carol, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente decoración. Me asusta un poco de noche por su estilo antiguo, pero de día es maravilloso. Amable oersonal y siempre dispuesto a ayudar. Céntrico pero por ello difícil salir y entrar en horas pico. Extrañé los chocolates en la habitación. No usé su restaurante.
Jessica, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel in Cuenca
Great stay in Cuenca. The staff was super nice and the accommodations comfortable
Amazing meal at the restaurant
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

4/10 Fair

In payed $150 dolar per night for a crappy super improvises and small room,. Literally it was like they made a room frlm Warehouse. If you are book that the price has to be according to what you get. The food in the resrurant Expensive and mediocre.
Nataliam, 2-night trip with friends
Verified Expedia guest review