See all properties
Save

Hotel Boutique Santa Lucia

4.0 star property
4-star hotel in Downtown Cuenca with 2 restaurants and bar/lounge
VIP Access

Choose dates to view prices

Hotel Boutique Santa Lucia

Photo gallery for Hotel Boutique Santa Lucia

Front of property – evening/night
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, down duvets, memory-foam beds, in-room safe
Meeting facility
Combined shower/bathtub, designer toiletries, hair dryer, towels

Overview of Hotel Boutique Santa Lucia

9.0

Superb

Property highlights

  • Free breakfast
  • Free WiFi
  • Free parking
  • Laundry facilities
  • Restaurant
  • Bar
Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • El Mercado Cuenca - 6 min walk
  • Tiestos - 6 min walk
  • Mediterraneo - 5 min walk
  • Fabianos - 5 min walk
  • Mangiare Bene - 10 min walk

About this property

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia is only 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can visit SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1 PM until 11:30 PM
  • Express check-in/out available
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Children

  • Children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 4 kilometres*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled)
  • Espresso maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Wired Internet access is available in guest rooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per stay
  • Airport shuttle service for children between the ages of 1 and 10 costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Boutique Santa Lucia?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Boutique Santa Lucia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Boutique Santa Lucia?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Boutique Santa Lucia?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle.
What are the check-in and check-out times at Hotel Boutique Santa Lucia?
You can check in from 1 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Boutique Santa Lucia and nearby?
Hotel Boutique Santa Lucia has a garden.
Are there restaurants at or near Hotel Boutique Santa Lucia?
Yes, there are 2 on-site restaurants, featuring Italian cuisine and garden views.
What's the area around Hotel Boutique Santa Lucia like?
Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Bailey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

German, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

German, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location. Friendly staff. Easy walking to historical sites.
Marie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is where we stay anytime we are in Cuenca. We love the staff and service.
Jhoselyn, 3-night trip
Verified Expedia guest review

6/10 Good

Lilia Cristina, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic assistance from concierge, great food in the hotel, provided fans on request
Karla, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We were obsessed with the hotel. Beautiful, super clean, relaxing environment & great location. Food was great, staff was very kind. Can’t recommend it enough!
Anastasia, 3-night family trip
Verified Expedia guest review