Destination

Guests
All properties in La Fortuna, Alajuela (province), Costa Rica

Mountain Paradise Wellness & Spa

Romantic hotel with spa, near Kalambu Hot Springs

  • Free WiFi and free parking
From
€100

Restrictions related to your trip

Costa Rica may have travel restrictions in place due to COVID-19.
  • Mountain Paradise Wellness & Spa
  • Mountain Paradise Wellness & Spa
  • Pool
  • Pool
  • Mountain Paradise Wellness & Spa
1 / 208Mountain Paradise Wellness & Spa
8.6.Fabulous.
  • The rooms were ok but the toilet wouldnt flush and there were thousands of ants covering…

    Dec 29, 2020

  • We loved this hotel so much. The staff was very friendly and did whatever they could to…

    Nov 7, 2020

See all 113 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 46 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Business center

What’s around

  • Kalambu Hot Springs - 36 min walk
  • Arenal Volcano - 44 min walk
  • Arenal Natura Ecological Park - 15 min walk
  • Ecotermales Fortuna - 32 min walk
  • Arenal Volcano National Park - 2.8 mi / 4.5 km
  • Ecoglide Arenal Park - 2.4 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Villa Garabito
  • Casita Premium
  • Villa Arenal

Location

  • Kalambu Hot Springs - 36 min walk
  • Arenal Volcano - 44 min walk
  • Arenal Natura Ecological Park - 15 min walk

What’s around

Landmarks

  • Kalambu Hot Springs - 36 min walk
  • Arenal Volcano - 44 min walk
  • Arenal Natura Ecological Park - 15 min walk
  • Ecotermales Fortuna - 32 min walk
  • Arenal Volcano National Park - 2.8 mi / 4.5 km
  • Ecoglide Arenal Park - 2.4 mi / 3.8 km
  • La Fortuna Waterfall - 5.6 mi / 9 km
  • Lake Arenal - 6.4 mi / 10.3 km
  • Mistico Arenal Hanging Bridges Park - 8 mi / 12.8 km
  • Chato Volcano - 4.1 mi / 6.6 km
  • Costa Rica Chocolate Tour - 5.1 mi / 8.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • La Fortuna (FON-Arenal) - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Costa Rica may have travel restrictions in place due to COVID-19.

Special check in instructions

The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service

Things to do

  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Spa tub

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Patio

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • Plasma TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

DEVAS SPA has massage/treatment rooms. Services include Swedish massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath.

The spa is open daily.

Dining

Ave del Paraiso - This poolside restaurant specializes in international cuisine and serves lunch and dinner.

Arenal Koita - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Small print

Also known as

  • Hotel Mountain Paradise
  • Mountain Paradise Thermal Hotel
  • Mountain Paradise Thermal La Fortuna
  • Mountain Paradise Thermal
  • Hotel Mountain Paradise Thermal & Spa La Fortuna
  • La Fortuna Mountain Paradise Thermal & Spa Hotel
  • Hotel Mountain Paradise Thermal & Spa
  • Mountain Paradise Thermal & Spa La Fortuna
  • Mountain Paradise Hotel
  • Mountain Paradise Thermal
  • Mountain Paradise Wellness &
  • Mountain Paradise
  • Mountain Paradise Wellness & Spa Hotel
  • Mountain Paradise Wellness & Spa La Fortuna
  • Mountain Paradise Wellness & Spa Hotel La Fortuna
  • Mountain Paradise Fortuna
  • Mountain Paradise Hotel
  • Mountain Paradise Hotel Fortuna
  • Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
  • Mountain Paradise Hotel La Fortuna
  • Mountain Paradise Thermal Hotel La Fortuna

Optional extras

Cribs/Infant beds are available for USD 20.0 per night

Airport shuttle service is offered for an extra charge of USD 165 per vehicle (one way)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Christmas Day (25 December) Gala Dinner per adult: USD 98.40
  • Christmas Day (25 December) Gala Dinner per child: USD 36.90 (from 6 to 9 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mountain Paradise Wellness & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 10 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Benedictus (7-min walk), Altamira (14-min walk), and Restaurante Mi Casa (3.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 165 per vehicle one way.
  • Have fun with nearby activities like cycling, hiking, and rafting. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mountain Paradise Wellness & Spa also has an outdoor pool and spa services, as well as a garden.
8.6.Fabulous.
  • 6.0.Good

    Rooms/resort laid out oddly, bathroom was weird

    Firstly, I'll say that we stayed at 3 different resorts in this area. So we have a good basis to compare. This resort has a weird layout, as if it was a ski resort, with the front desk being at the "base lodge" and the rooms being in their own buildings up and into the "piste map". We got room 322 which was at the very very back of the resort. Unlike other resorts, there was nothing at the back, you must walk all the way to the front to use the pool, come to concierge/front desk, use the restaurant, etc. They have golf carts as a shuttle service, however. If you rented a car, you must park it down by front desk, and have a golf cart drive you all the way back to your room, which is annoying for large families and check in check out process. The room had a large cavernous bathroom, that felt very much like a highway rest stop bathroom. It had a "waterfall style" shower, along with a regular shower. But this proved not as useful, and in fact invited a few large bugs to crawl into the room. We were frightened by a beetle/cockroach looking bug that was approx 3-4 inches long. For the nightly rate of this resort, we stayed at another resort down the main road that was slightly cheaper and just as nice without the unnecessary frills and spread-out geography. Wifi was nice though, as was the bed, AC, staff were friendly, and the breakfast buffet was excellent value (though other resorts nearby at similar prices have these). I wouldn't stay here again, honestly.

    Arthur, 1 night trip, Mar 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful property. Very very very clean.

    This property was extremely clean and pristine! The rooms were large and the waterfall shower was a neat touch. The pool area was terrific as well. We weren't impressed with the food at dinner, but the breakfast was great. At dinner, we had a waiter that seemed new and he didn't really seem interested in us. The lady that ran the food was more concerned with us and seemed nice. The head bartender at the pool was AWESOME and very entertaining. He even "smoked" a glass in front of us for a special drink. So cool!

    Bo, 1 night trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The air conditioning was broken/ made intense cycling noise every 20 minutes and half the lights in the room did not function. Common areas are very nice though.

    Damian, 1 night family trip, Mar 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Our villa was huge and kids loved it. Lots of animals on site. Our pool was refreshing. The staff was very helpful with everything. The only negative point is that everything was very expensive (room, meals, activities and transport).

    AnnieC, 4 night family trip, Mar 1, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The property was beautiful. The staff were great. The check-in process was a bit frustrating as staff were very preoccupied with up selling spa services and tours. The drinks at the pool bar were way over priced - $11 US for a basic cocktail (e.g. gin & tonic). We booked a tour through a 3rd party and security wouldn’t let them come up to the lobby to pick us up, which I found to be a bit ridiculous. Also, the room was in a bit of disrepair - outside light didn’t work, some of the shower heads didn’t work, jets in the tub didn’t work, batteries in the remote were dead. Overall, I was happy with the stay, but the preoccupation with selling tours that had been marked up in price was off-putting.

    Rebecca, 3 night romance trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property, friendly service. Everyone on staff was so nice & helpful. We got alot of great recommendations from them.

    Debobie, 3 night family trip, Feb 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    We rented a villa and the hot tub outside our room was freezing cold. We went for dinner at the restaurant and it was terrible. Breakfast buffet was ok. Swim up bar had very few options for happy hour.

    1 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The villa was absolutely fantastic, service not so much. I called around noon on the day I was supposed to check in, and asked if I can check in a little early as I had a small child with me. I spoke to the front desk receptionist, Jennifer Orlando. She told me I could check in at 2pm. I arrived at the hotel and she did not recall our conversation and made me wait an additional hour. Anyhow, I started the check in process. The receptionist failed to give me room keys or towel cards, when the process was complete. I was taken to my room and realized I didn’t have a key. I came back down to the lobby and stated that I needed a key. Then when I asked for a ride on the golf cart back to my room, I was told they are checking in a lot of people right now. Anyhow, I walked back to my room. When it came time for check out, Jennifer Orlando greeted me again and asked me for my key cards. I told her that she never gave them to me, I was just annoyed. Don’t get room service, food comes cold and dry. The villa itself is gorgeous. I loved how spacious the rooms were and the bathroom. Property was clean and breakfast was great. Restaurant staff is nice, and other workers on the property! Only downside was the receptionist.

    2 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very nice stay!

    Overall very positive experience. Good breakfast, enough variety for a few days' stay, but could get boring if one stayed longer. We had a problem with our private pool which never got repaired, although we reported it several times over a two-day period. The common pool is lovely, and the swim-up bar is a delight. The staff are all polite and try to be helpful, but are sometimes typically inefficient.

    William, 3 night trip with friends, Feb 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel was clean and comfortable. Pool was nice; however somewhat small - which was ok. Nothing really terrible and nothing that really stood out. Just an adequate stay. Food was mediocre as well

    1 night family trip, Jan 29, 2020

    Verified Expedia guest review

See all 113 reviews