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The Palms Turks and Caicos

Photo gallery for The Palms Turks and Caicos

Outdoor pool
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
Outdoor pool

Overview of The Palms Turks and Caicos

The Palms Turks and Caicos

5.0 star property
Beachfront resort in Providenciales with spa, outdoor pool

9.2/10 Superb

1,005 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Grace Bay Beach, Providenciales, Providenciales

Room options

About this area

What's nearby

  • On the beach
  • Grace Bay Beach - 1 min drive

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 17 min drive

Restaurants

  • Pavilion - 8 min walk
  • Bay Bistro - 10 min walk
  • Schooners - 10 min walk
  • Mr. Grouper's Restaurant - 11 min walk
  • Hemingway Restaurant - 16 min walk

About this property

The Palms Turks and Caicos

At The Palms Turks and Caicos, you can hit the beach to get a beach massage or relax on a sunlounger, plus you'll have access to on-site scuba-diving, snorkelling and sailing. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Dining choices include 2 restaurants, and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious resort include a free kid's club, a poolside bar and a fitness centre. Fellow travellers say great things about the beach location and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 166 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Pilates classes
  • Yoga classes
  • Sailing
  • Scuba diving
  • Snorkelling
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Roll-in shower (selected rooms)
  • Handrails in stairwells
  • Wheelchairs available on site
  • Visual fire alarm
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa at the Palms has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Palms Turks Caicos Hotel Providenciales
Palms Turks Caicos Hotel
Palms Turks Caicos Providenciales
Palms Turks Caicos
The Palms Turks Caicos
Palms Turks Caicos Resort Providenciales
Palms Turks Caicos Resort
The Palms Turks and Caicos Resort
The Palms Turks and Caicos Providenciales
The Palms Turks and Caicos Resort Providenciales

Frequently asked questions

Does The Palms Turks and Caicos offer free cancellation for a full refund?
Yes, The Palms Turks and Caicos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Palms Turks and Caicos?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at The Palms Turks and Caicos on 6 February 2023 start from €1,077, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Palms Turks and Caicos?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palms Turks and Caicos?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Palms Turks and Caicos?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palms Turks and Caicos?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Palms Turks and Caicos?
You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at The Palms Turks and Caicos?
No, this resort doesn't have a casino, but Royal Flush Gaming Parlor (6-min drive) is nearby.
What is there to do at The Palms Turks and Caicos and nearby?
Have fun with on-site activities such as sailing, snorkelling and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Palms Turks and Caicos also has 3 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The Palms Turks and Caicos?
Yes, there are 2 on-site restaurants. Nearby restaurants include Pavilion (8-min walk), Bay Bistro (10-min walk) and Schooners (10-min walk).
Does The Palms Turks and Caicos have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Palms Turks and Caicos like?
The Palms Turks and Caicos is a short 1-minute walk from Grace Bay Beach and 20 minutes' walk from Salt Mills Plaza. Travellers love the resort's prime location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kristine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful clean resort. Everyone on the island is so so friendly. Great food. The best beaches.
George, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Great property! Staff was great! Had one small issue when we checked in and it was rectified immediately! Can’t wait to go back!
Sara, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Workers go beyond to make your stay great
Robert, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall one of the best spots we have ever visited
Savas, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

EVERYTHING!! Just Wow!! FANTASTIC from beginning to end! Remy our butler was THE BEST!! Only complaints were bug bites. Not hotels fault and they do provide spray.
Jane, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

The property was beautiful, phenomenal, and neat. The staff was on top of their duties everyday keeping the property neat & beautiful.
kafayat, 4-night trip
Verified Expedia guest review

10/10 Exceptional

An absolute gem
Had such a lovely experience. The room was bright, clean and inviting. Room Service and turndown service was top notch. Breakfast was delicious and consistent. We arrived just after Hurricana Fiona hit and the staff worked so hard to ensure our arrival was flawless. The spa staff was amazing. All the facilities were just excellent and couldnt have been better. My only comment for all your firm pillow users, they don't have any. The bed is on the softer side as well. Otherwise, I look forward to visiting again!
KRISTINE, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 10-night trip
Verified Expedia guest review