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Grand Hotel Zell Am See

Photo gallery for Grand Hotel Zell Am See

Front of property
Private beach
Private beach
Private beach
Indoor pool, pool loungers

Overview of Grand Hotel Zell Am See

Grand Hotel Zell Am See

4.5 star property
Beachfront hotel in Zell am See with spa, casino

8.6/10 Fabulous

354 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €238
Price available on 12/12/2022
Map
Esplanade 4-6, Zell am See, Salzburg, 5700

Room options

About this area

Getting around

  • Salzburg (SZG-W.A. Mozart) - 67 min drive
  • Zell am See Station - 6 min walk
  • Maishofen-Saalbach Station - 7 min drive
  • Bruck-Fusch Station - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Piazza Quattro - 3 min walk
  • Antonio's Basmati - 4 min walk
  • Deins & Meins - 4 min walk
  • Pizzeria Zum Casar - 4 min walk
  • Pizzeria Aydin - 6 min walk

About this property

Grand Hotel Zell Am See

Grand Hotel Zell Am See offers a private beach and puts you near activities such as kayaking and sailing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Dining choices include 2 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a casino, a free kid's club and a fitness centre. Fellow travellers say good things about the helpful staff and location.

Languages

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (EUR 10 per night; includes in/out privileges)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Segway hire/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • Built in 1894
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Casino
  • Full-service spa
  • Casino slot machine
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Languages

  • English
  • German
  • Italian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Alarm clock

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

GrandSpa has 6 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 14 May, EUR 0.00 per person, per night for adults; EUR 0.00 per night for guests up to 14 years old.
  • A tax is imposed by the city: From 15 May to 14 October, EUR 6.78 per person, per night for adults; EUR 3.89 per night for guests up to 14 years old.
  • A tax is imposed by the city: From 15 October to 31 October, EUR 5.15 per person, per night for adults; EUR 2.58 per night for guests up to 14 years old.
  • Tourism fee: EUR 2.05 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 3 April and 30 April.

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per night, plus a one-off cleaning fee of EUR 30

Parking

  • Valet parking costs EUR 10 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Pets are not permitted in this property's restaurant and wellness area.

Also known as

Grand Hotel Zell Am See
Grand Zell Am See
Grand Hotel Zell Am See Hotel
Grand Hotel Zell Am See Zell am See
Grand Hotel Zell Am See Hotel Zell am See

Frequently asked questions

Is Grand Hotel Zell Am See currently open?
The property is closed between 3 April and 30 April.
How much does it cost to stay at Grand Hotel Zell Am See?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Grand Hotel Zell Am See on 12 December 2022 start from €238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hotel Zell Am See offer free cancellation for a full refund?
Yes, Grand Hotel Zell Am See does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Zell Am See?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Zell Am See?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Hotel Zell Am See?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Food and water bowls are available.
Is parking offered on site at Grand Hotel Zell Am See?
Yes. Valet parking costs EUR 10 per night.
Is an airport shuttle service offered by Grand Hotel Zell Am See?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hotel Zell Am See?
You can check in from 3 PM - midnight. Check-out time is 10:30 AM.
Is there an on-site casino at Grand Hotel Zell Am See?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at Grand Hotel Zell Am See and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes cave exploring and segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Zell Am See also has 2 bars, a casino and a private beach, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Grand Hotel Zell Am See?
Yes, there are 2 on-site restaurants. Nearby restaurants include Antonio's Basmati (4-min walk), Deins & Meins (4-min walk) and Pizzeria Zum Casar (4-min walk).
What's the area around Grand Hotel Zell Am See like?
Grand Hotel Zell Am See is located on the boardwalk, a short 6-minute walk from Zell am See Station and 2 minutes' walk from Zeller See Beach. Travellers say that the area is quiet and ideal for skiing.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

6/10 Good

Did not live up to expectations
Staying at this hotel was the primary reason I stopped in this city. I was looking forward to a beautiful room overlooking the water and a cozy scene as depicted in pictures. I need to remember that pictures lie. I was initially given a room on the 6th floor. The view was fine, but it was SO HOT and there was no air. Reception (Thalia) was extremely helpful and offered a downgrade to an air condition room. While the view was better and I paid for a higher room, I also needed to sleep so I moved. I regretted that decision as I was placed in a different building which was not convenient to getting to meals, etc and I discovered spiders. Parking was also confusing as it was not communicated just to pull up to the door and I ended up paying for parking twice. My luggage was damaged by staff when I was leaving the hotel and I wrote the hotel with no response from them regarding this issue. When I went to go to dinner that night there was an issue finding my name on the room list and I was made to feel like a trespasser. Then once I was settled they uprooted me to move me to another table. Completely unnecessary and insulting with people staring at me wondering what the issue was. My server also made fun of my trying to speak German to him causing more stares. People also kept coming by asking my room number repeatedly. I was not comfortable having my room number repeatedly stated out loud while traveling alone. What should have been a relaxing stay was sadly anything but.
Laura Lynne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location on the lake. Hotel room slightly dated however good soundproofing. Only niggle No iron or ironing room. You could pay to have it done done if needed
DEIRDRE Maria, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Abdulla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khaled, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sarah, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mohammed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rusty hotel with great staff
The hotel is very old. the staff is great. The breakfast was great There was a spider hanging in front of our window. No one informed us that the parking is not free, we were surprise that we had to pay them for that
Omar, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Prestigious? Not so much
Couple of things, such a prestigious hotel but they don’t take American Express, and for the first time EVER a hotel that charges you for the little sachet of crappy instant coffee. Poor show.
Robert, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We loved the Grand Hotel. The service was great from check-in to check-out. I found the beds super comfy, although some found them too hard. Breakfast was great with a fabulous choice. We were leaving early on our last day and they let us have breakfast even though it was way before "opening time". We would love to come back in the summer.
Sarah, 4-night trip with friends
Verified Hotels.com guest review