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Grand Oriental Hotel

Photo gallery for Grand Oriental Hotel

Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
TV
In-room safe, iron/ironing board, free WiFi, bed sheets
View from room

Overview of Grand Oriental Hotel

Grand Oriental Hotel

3.5 star property
Central Colombo hotel with full-service spa, connected to a shopping centre

7.2/10 Good

331 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
  • Spa
Map
02, York Street, Colombo, 00700
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • Nightclub
  • Breakfast available
  • 24-hour room service
  • 24-hour business centre
  • Airport pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • In Fort

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 44 min drive
  • Colombo Fort Station - 13 min drive
  • Bambalapitiya Railway Station - 20 min drive
  • Wellawatta Railway Station - 26 min drive
  • Airport pickup service

Restaurants

  • T-Lounge on Chatham Street by Dilmah - 5 min walk
  • Chinese Dragon Cafe - 6 min walk
  • TGI Fridays - 7 min walk
  • Graze Kitchen - 7 min walk
  • Semondu - 7 min walk

About this property

Grand Oriental Hotel

A great choice for a stay in Colombo, Grand Oriental Hotel features a nightclub and offers an airport pick-up service (available 24 hours) for USD 46 per vehicle. Guests can visit the spa to be pampered with massages or aromatherapy, and Harbour Room, one of 3 restaurants, serves breakfast, lunch and dinner. Fellow travellers say great things about the overall value and spacious guest rooms.

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Evening entertainment
  • Karaoke
  • Pool table
  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1837
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Nightclub

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Languages

  • Arabic
  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cinnomon SPA. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Harbour Room – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Sri Lankan – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Tap Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: USD 23.01
  • New Year's Eve (31 December) gala dinner per child: USD 23.01 (from 5 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 14 for adults and USD 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 46 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 16.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Oriental Hotel Colombo
Grand Oriental Hotel
Grand Oriental Colombo
Grand Oriental
Grand Oriental Hotel Hotel
Grand Oriental Hotel Colombo
Grand Oriental Hotel Hotel Colombo

Frequently asked questions

Does Grand Oriental Hotel offer free cancellation for a full refund?
Yes, Grand Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Oriental Hotel?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Grand Oriental Hotel on 28 November 2022 start from €44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Oriental Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Oriental Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Oriental Hotel?
Sorry, there's no on-site parking at Grand Oriental Hotel.
Is an airport shuttle service offered by Grand Oriental Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 46 per vehicle.
What are the check-in and check-out times at Grand Oriental Hotel?
You can check in from 1:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Grand Oriental Hotel?
No, this hotel doesn't have a casino, but Bally's Casino (7-min drive) and Bellagio Casino (15-min drive) are both nearby.
What is there to do at Grand Oriental Hotel and nearby?
Grand Oriental Hotel has 4 bars and a nightclub, as well as a spa.
Are there restaurants at or near Grand Oriental Hotel?
Yes, there are 3 on-site restaurants, featuring local cuisine and ocean views. Nearby restaurants include t-Lounge on Chatham Street by Dilmah (5-min walk), Chinese Dragon Cafe (6-min walk) and TGI Fridays (7-min walk).
What's the area around Grand Oriental Hotel like?
Grand Oriental Hotel is in Fort, a short 13-minute walk from Galle Face Beach and 6 minutes' walk from Dutch Hospital Shopping Precinct. Travellers say that this hotel is in a good location.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.5/10

Amenities

6.5/10

Property conditions & facilities

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

Receptionists need to go for training
The location is good. Restaurant service is excellent Receptionists are unhelpful and cold Need to go for training on service
fazida binte, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The service was excellent. The rooms very old but clean
Merilyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

5-night business trip
Verified Expedia guest review

6/10 Good

A nice hotel ...many years ago. Nice staff, very dirty floors, a wornout hotel😉
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

21-night trip
Verified Expedia guest review

6/10 Good

Fascinating historical building, wonderful view of harbour from top floor restaurant, very helpful staff. But grubby throughout, walls, doors and furnishings particularly so. Food in restaurant uninspiring and overpriced. Second bedside cabinet and light missing in deluxe double room, only provided when I made a fuss at Reception, showing the photo of room as advertised (much better appointed!). Waited until 2.30. p.m. for room to be cleaned next day. Over time, became reconciled (resigned?) to the situation, and look back with some fondness, but only because of the personal charm of some staff members and the hotel’s undeniable character.
3-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Serendipity Doo Dah...
It's in the name: a grand, old, lovely establishment... Pleasant, friendly staff... Just the one Lankan restaurant in da hood: Pillawoos, with the standard fare of short eats, biriyani and so on. Very much a man scene... I could hear clearly midnight yapping from the next room, so the old walls must be thin which is surprising. One thing that bugged me was the Xmas jingles being played in the lobby and lift... Why not some Lankan mini-bus music?
adam, 1-night trip
Verified Hotels.com guest review