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All properties in Veracruz, Veracruz, Mexico

Collection O Hotel Imperial

City-center hotel, steps from Zocalo

  • Free WiFi and free parking
From
€28

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Collection O Hotel Imperial
  • Balcony
  • Balcony
  • Outdoor Pool
  • Outdoor Pool
  • Balcony
1 / 57Balcony
8.2.Very Good.
  • Great location and awesome staff. We will definitely stay here again

    Nov 23, 2019

  • Hotel was ok. But a bit outdated. Location is great

    Jul 7, 2019

See all 55 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 37 guestrooms
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Water dispenser

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)

What’s around

  • In Old Town
  • Zocalo - 2 min walk
  • Veracruz Harbour - 11 min walk
  • Veracruz Aquarium - 29 min walk
  • Veracruz Cathedral - 2 min walk
  • Naval Historical Museum - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds
  • Junior Suite
  • Presidential Suite, City View

Location

  • In Old Town
  • Zocalo - 2 min walk
  • Veracruz Harbour - 11 min walk

What’s around

Landmarks

  • In Old Town
  • Zocalo - 2 min walk
  • Veracruz Harbour - 11 min walk
  • Veracruz Aquarium - 29 min walk
  • Veracruz Cathedral - 2 min walk
  • Naval Historical Museum - 5 min walk
  • City Museum - 5 min walk
  • Monument to the Veracruz Heros - 6 min walk
  • Bastion of Santiago Museum - 8 min walk
  • Carranza Lighthouse - 8 min walk
  • Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz - 16 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 13 min drive
  • Veracruz Central Station - 6 min walk

At a glance

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1794
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Small print

Also known as

  • Hotel Imperial Veracruz
  • Hotel Imperial Veracruz
  • Collection O Imperial Veracruz
  • Collection O Hotel Imperial Hotel
  • Collection O Hotel Imperial Veracruz
  • Collection O Hotel Imperial Hotel Veracruz
  • Imperial Veracruz

Policies

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Collection O Hotel Imperial does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking. Parking spots may be limited.

  • Sorry, pets aren't allowed.

  • You can check in from 3:00 PM - 9:30 PM. Check-out time is noon.

  • Yes. Nearby restaurants include Cafe de la parroquia (4-min walk), Guang Sheng (5-min walk), and Los Canarios (6-min walk).
8.2.Very Good.
  • 2.0.Poor

    Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel

    Jose, 3 night trip, Nov 16, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.

    1 night trip, Aug 5, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Wonderful

    For the price it is very good

    3 night trip with friends, Aug 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy recomendable

    Un hotel familiar y con buena atención del personal. Lo recomiendo

    Miguel Angel, 1 night family trip, Oct 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excelente ubicación.

    Bien en general, es una lástima que el elevador en el vestíbulo,esté en malas condiciones y sin funcionar pues es un atractivo y reliquia del hotel, las habitaciones jr suites , tienen una distribución muy rara, incómoda e inoperante, tuvimos que cambiar a una doble obviamente sin reembolso, deberían aclarar la distribución de esas habitaciones .

    LIZBETH, 1 night family trip, Sep 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotels.com Muy Mal

    El servicio muy bien del hotel. La app de Hotels.com muy mal no se puede hacer cambios y no contesta el tel que tienen en la pagina. Ultima vez que la uso... No recomendada

    Mario, 1 night business trip, Mar 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Esta muy agradable el hotel, se siente mucha calma, lo q no me agrado, es su entrada al estacionamiento, tienes q avisar a recepción para q te vaya abrir y es un poco tardado eso

    1 night business trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Ubicar estacionamiento

    Un poco difícil encontrar el estacionamiento

    Jose Alberto, 1 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Me gustó el trato que nos dieron, una excelente atención

    1 night trip with friends, Jan 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Excelente ubicación en el centro de Veracruz, muy linda vista desde el balcón. Solo que no tenían agua caliente, y el clima estaba nublado, así que se sentía frío.

    Enrique, 2 night romance trip, Jan 3, 2020

    Verified Expedia guest review

See all 55 reviews