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Neptuno Hotel & SPA

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2 outdoor pools, a waterfall pool, pool umbrellas, pool loungers
2 outdoor pools, a waterfall pool, pool umbrellas, pool loungers
2 outdoor pools, a waterfall pool, pool umbrellas, pool loungers
Premium Room, Terrace (Interior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Overview of Neptuno Hotel & SPA

Neptuno Hotel & SPA

4.0 star property
4-star hotel with 2 outdoor pools, near Museum of Tourism

9.2/10 Superb

8 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Carrer de Sant Josep, 82, Calella, 08370

Room options

About this area

Getting around

  • Gerona (GRO-Costa Brava) - 39 min drive
  • Barcelona El Prat Airport (BCN) - 54 min drive
  • Calella Station - 8 min walk
  • Arenys de Mar Station - 13 min drive
  • Caldes d'Estrac Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Mandala Sandwich & Frankfurt - 2 min walk
  • Macanudo - 2 min walk
  • Bodega azor - 3 min walk
  • Champanillo - 4 min walk
  • Aburi Sushi - 4 min walk

About this property

Neptuno Hotel & SPA

Neptuno Hotel & SPA offers an airport shuttle (available 24 hours) for EUR 130 per vehicle one way. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say good things about the helpful staff and central location.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 44 lb per pet)*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach club nearby (surcharge)
  • Beach nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1961
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Portable hoist available

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

On-site venue – This poolside buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Bar Piscina – This bar is located by the pool. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 130 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 13 September and 31 March.

Pets

  • Pet deposit: EUR 30 per stay
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self-parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number HB-000310

Also known as

Hotel Neptuno Calella
Hotel Neptuno
Neptuno Calella
Hotel Neptuno
Neptuno Hotel & SPA Hotel
Neptuno Hotel & SPA Calella
Neptuno Hotel & SPA Hotel Calella

Frequently asked questions

Is Neptuno Hotel & SPA currently open?
The property is closed between 13 September and 31 March.
Does Neptuno Hotel & SPA offer free cancellation for a full refund?
Yes, Neptuno Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Neptuno Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Neptuno Hotel & SPA?
Yes, there are 2 outdoor pools.
Are pets allowed at Neptuno Hotel & SPA?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 44 lb per pet. There's a charge of EUR 15 per pet, per night, and there's also a deposit of EUR 30 per stay. Food and water bowls are available.
Is parking offered on site at Neptuno Hotel & SPA?
Yes. Self-parking costs EUR 15 per night.
Is an airport shuttle service offered by Neptuno Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 130 per vehicle one way.
What are the check-in and check-out times at Neptuno Hotel & SPA?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Neptuno Hotel & SPA and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Neptuno Hotel & SPA also has a sauna and a steam room.
Are there restaurants at or near Neptuno Hotel & SPA?
Yes, there's an on-site restaurant that offers Mediterranean cuisine and poolside dining. Nearby restaurants include Bodega azor (3-min walk), Champanillo (4-min walk) and Aburi Sushi (4-min walk).
What's the area around Neptuno Hotel & SPA like?
Neptuno Hotel & SPA is a short 8-minute walk from Calella Station and 6 minutes' walk from Calella Beach. The local area is central and popular for its beaches.

Reviews

9.2

Superb

8.0/10

Cleanliness

9.1/10

Staff & service

10.0/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
Stephen, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brilliant stay
Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
View from balcony
Sunbathing area
DIANE, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Service à revoir
Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles. Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!! À part tous ces accros, la chambre est confortable et l’hôtel est moderne.
Samuel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Séjour en amoureux
Mon séjour en amoureux fût excellent. Nous avons profité également des packs proposés par l'hôtel qui sont très avantageux. Les repas sont correct et assez variés. Le personnel est souriant et patient. Seul petit bémol, les autres clients qui oublient qu'ils ne sont pas les seuls en vacances.
Alain, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

C'est un hôtel qui a été rénové récemment. Il est vraiment très beau
Evelyne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susanna, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

En el restaurante había algún vaso sucio
Lidia, 1-night trip
Verified Hotels.com guest review