Hacienda Encantada Resort & Residences

Photo gallery for Hacienda Encantada Resort & Residences

Primary image
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Luxury Studio Suite | Terrace/patio

Overview of Hacienda Encantada Resort & Residences

VIP Access

Hacienda Encantada Resort & Residences

4.5 star property
4.5-star beach hotel with spa, near Monuments Beach

8.4/10 Very good

837 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • On the waterfront
  • Santa Maria Beach - 10 min drive
  • Chileno Beach - 11 min drive
  • Medano Beach - 20 min drive
  • Marina Cabo San Lucas - 25 min drive
  • The Arch - 29 min drive
  • Lover's Beach - 29 min drive
  • Costa Azul Beach - 22 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

Hacienda Encantada Resort & Residences

4.5-star luxury hotel by the ocean
You can look forward to 18 holes of golf, a round-trip airport shuttle and a corner/local shop at Hacienda Encantada Resort & Residences. With beachfront dining, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a manicure/pedicure and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Mexican cuisine and ocean views. The gym offers aerobics classes and yoga classes; other things to do include hiking/biking, horse riding and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a firepit.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • An area shuttle, an area shuttle and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hacienda Encantada Resort & Residences feature perks, such as 24-hour room service and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 50-inch plasma TVs with premium channels and DVD players
  • Furnished balconies or patios, coffee/tea makers and ceiling fans

All-inclusive

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 15 km*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Hiking/biking trails
  • Horse riding/hire
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2007
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar in shower
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 50-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

All-inclusive

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Las Marias Restaurant – Overlooking the ocean and pool, this buffet restaurant only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
La Trajinera Restaurant – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
El Patio – This beach restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
La Pergola Restaurant – Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Los Riscos Mesquite Grill – This beachfront fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Hacienda Encantada Resort & Residences is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 33.70 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 450 for adults and MXN 231 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1700.00 per vehicle (one-way)
  • Local area shuttle and casino shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for MXN 270.0 per night
  • Rollaway beds are available for MXN 270.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hacienda Encantada Resort Cabo San Lucas
Hacienda Encantada Resort
Hacienda Encantada Cabo San Lucas
Hacienda Encantada
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
Hacienda Encantada Resort Spa
Hacienda Encantada Resort
Hacienda Encantada Resort & Residences Hotel
Hacienda Encantada Resort & Residences Cabo San Lucas
Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
Hacienda Encantada Resort A La Carte All Inclusive Optional

Frequently asked questions

Does Hacienda Encantada Resort & Residences offer free cancellation for a full refund?
Yes, Hacienda Encantada Resort & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hacienda Encantada Resort & Residences?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hacienda Encantada Resort & Residences on 13 October 2022 start from €283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hacienda Encantada Resort & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hacienda Encantada Resort & Residences?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hacienda Encantada Resort & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hacienda Encantada Resort & Residences?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hacienda Encantada Resort & Residences?
Yes, an airport shuttle is available. The charge is MXN 1700.00 per vehicle one-way.
What are the check-in and check-out times at Hacienda Encantada Resort & Residences?
You can check in from 4:00 PM - midnight. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Hacienda Encantada Resort & Residences and nearby?
Have fun with on-site activities such as horse riding, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hacienda Encantada Resort & Residences also has 4 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hacienda Encantada Resort & Residences?
Yes, there are 5 on-site restaurants, featuring al fresco dining, Mexican cuisine and ocean views. Nearby restaurants include Villa Serena (5.5 mi), The Ledge At The Cape (5.5 mi) and Sunset Monalisa (5.6 mi).
Does Hacienda Encantada Resort & Residences have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hacienda Encantada Resort & Residences like?
Hacienda Encantada Resort & Residences is located on the waterfront, a short 18-minute walk from Cabo del Sol Golf and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.

Overall score and ratings

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Natalya, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall the property is beautiful and would definitely stay there again! The only downfall was their food which was not the greatest, would rather go into town. Pergola manager(el capitan) by the pool was amazing!
Adriana, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This was perfect for our honeymoon! We absolutely loved our stay here. Staff was so friendly and helpful. Ricardo was AMAZING and truly made our stay special with champagne at our room when we arrived. We can’t wait to come back!
Kathleen, 7-night romance trip
Verified Expedia guest review

6/10 Good

Waiters takes for ever to bring you a drink at the pool ! Restaurants too! They charge you for everything including water at the rooms ! They should tell the customer when they booking !
Heriberto, 3-night trip
Verified Expedia guest review

6/10 Good

On arrival at valet no one helped with our luggage. We were offered margarita but then they said it was not available and gave us beer instead. Service and food experience at Mestizo was horrible. Very understaffed, did not offer a wine menu, ordered cowboy steak $3000 pesos to share thinking for that price it will be big but it was a tiny and very thin piece of meat only 1cm thick. That is a complete ripoff. The bread was stale/hard. The tuna appetizer only came with three wonton crisps. Management really needs to look at the experience there. Went to the children's pool area and in the morning it had lots of water and the sprinklers were working well. in the afternoon there was much less water and spinklers were only half working. The turtle enclosure had no water for the animals and it was very hot weather- this is torture for them and completely irresponsible of the gardeners taking care of them. We reported it to the kids camp associate and nobody did anything. My husband ordered a mezcalita from the pool waiter at La Palapa bar and was told they don't have Mezcal. I looked at the bar later and they had 3 different kinds. The hotel suite was beautiful but overly accessorized and the kitchen sink had an old/used sponge and very low quality soap already opened and used. I recommend to provide each new guest with a sanitary sponge and bottle of liquid soap that can be refilled. Coffee and bottled water in room was not complimentary. Luis Bell Captain great!
Shannon Le, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked that from the bathroom/tub, you can view the outside. The hotel is rustic. Super cute!
Laura, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stayed only one night, but felt like home. Loved beibg taken by golf cart whenever needed. Had a great dinner. A lot of charming associates.
robin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property exceeded our expectations! Was upgraded with VIP status and received an ocean front room which was exceptional! We will definitely be back!!! The only thing we would change would be that we didn’t take advantage of the all-inclusive option but that was out choice nothing to do with the resort.
Jennifer, 7-night family trip
Verified Expedia guest review

2/10 Poor

I would never stay here again.
So many bad things about this place... Front desk staff was unfriendly and unfamiliar with VIP Hotels.com perks. Being pushed to purchase excursions was uncomfortable. All of our meals were not enjoyable and very overpriced for the area. Guacamole had turned bad. Chips were stale. Fish was overcooked. When trying to leave they made us walk half a mile with our bags to the front of the resort because they refused to golf cart us or shuttle us, even though both options were available. Golf carting all over the site is annoying and takes forever to arrive. Hotel rooms are so outdated and not pretty. Water in mini fridge was extremely overpriced and no free waters were in the rooms. We didn't know we needed reservations so our first night we had almost no food options. Nobody on the staff was apologetic, helpful, or even seemed to care about us, our needs, or our concerns. I would never stay here again.
Grant, 1-night trip with friends
Verified Hotels.com guest review