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All properties in Cabo San Lucas, Baja California Sur, Mexico
1 room, 2 adults

Hacienda Encantada Resort, A La Carte All Inclusive Optional

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410, Mexico

Upscale beach hotel with spa, near Cabo del Sol Golf
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff were INCREDIBLE so friendly and amazing. Loved them. The property is big and…Mar 19, 2020
  • Loved the views, the whales and the room. The food was good too.Mar 12, 2020

Hacienda Encantada Resort, A La Carte All Inclusive Optional

from €133
  • Master Suite, 1 Bedroom
  • Family Suite
  • Luxury Studio Suite
  • Surprise Room
  • Deluxe Villa, 2 Bedrooms, Ocean View, Poolside
  • Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

What’s around Hacienda Encantada Resort, A La Carte All Inclusive Optional

Landmarks

  • On the waterfront
  • Monuments Beach - 2.5 mi / 4 km
  • Las Viudas Beach - 3.7 mi / 6 km
  • Santa Maria Beach - 4.1 mi / 6.5 km
  • Marina Cabo San Lucas - 8.6 mi / 13.9 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 10 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking on site

Offsite

  • Area shuttle within 15 km *

  • Casino shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar - in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 50-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Hacienda Encantada Resort, A La Carte All Inclusive Optional are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included

  • Gratuities
  • Taxes

Spa

Holistic Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Guests under 12 years old are not allowed in the spa.

Dining

Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Hacienda Encantada Resort, A La Carte All Inclusive Optional’s small print

Also known as

  • Hacienda Encantada
  • Hacienda Encantada Resort Residences
  • Hacienda Encantada Cabo San Lucas
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort Cabo San Lucas
  • Hacienda Encantada Hotel Cabo San Lucas
  • Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
  • Hacienda Encantada Resort And Spa
  • Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 270.0 per night

Buffet breakfast is offered for an extra charge of MXN 450 for adults and MXN 231 for children (approximately)

Cribs/Infant beds are available for MXN 270.0 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1700.00 per vehicle (one-way)

Area shuttle and casino shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hacienda Encantada Resort, A La Carte All Inclusive Optional

  • Does Hacienda Encantada Resort, A La Carte All Inclusive Optional offer free cancellation for a full refund?
    Yes, Hacienda Encantada Resort, A La Carte All Inclusive Optional does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    Yes, there's free self and valet parking.
  • Is there a pool at Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    You can check in from 3:00 PM to midnight. Check-out time is 10 AM.
  • Are there restaurants at or near Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    Yes, there are 5 onsite restaurants.
  • Is airport shuttle service offered by Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    Yes, an airport shuttle is available. The charge is MXN 1700.00 per vehicle one-way.
  • What is there to do near Hacienda Encantada Resort, A La Carte All Inclusive Optional?
    Recommended spots to visit include Monuments Beach (2.5 mi) and Las Viudas Beach (3.7 mi), along with Santa Maria Beach (4.1 mi) and Marina Cabo San Lucas (8.6 mi).

Recent reviews

Fabulous 8.6 From 186 reviews

Good 6.0
The resort is kind of rundown. Exterior looks great but furniture up keep inside isn’t the best. The service was great food was whatever. Would recommend going out to the marina or San Jose del Cabo to get amazing local food!
us4 night trip
Exceptional 10.0
Time share presentation disgustinng unethical.
If stay another night must check out at 10am. And move to different room. Can't check into new room until 2pm. Offered a fee breakfast and gift and $ if listen to 90 minute presention total ripoff. They will insult you if you dont purchase a time share. And they dont give you what was promised. Total scam, pushy, rude, and insulting.
us1 night business trip
Very Good 8.0
I rebooked for five nights gave them a day's notice. Still they made me move out of my room at 10 a.m. and into a new room at 2 p.m. every day. What a waste of time for me and the hotel. why not just leave me in the same room? Then they wouldn't need to clean the room as well. But they don't understand efficiency. It would have been easier for them to but they don't know how to make things easy.
Michael, us1 night business trip
Poor 2.0
Steer clear!
Terrible experience. Highly overrated resort. Lousy service, dated facilities, poor restaurant menus, misleading fee structure, ...I could go on but am done wasting any more time with this crappy resort. Steer clear!
Ryan, us5 night family trip
Exceptional 10.0
Very nice!
us1 night business trip
Fair 4.0
You Can Do Better
Not what I expected from a 4.5 star resort. Dates facility, lame and undersized fitness facility, spotty WiFi, wait staff that always seemed understaffed and overwhelmed, limited healthy dining options and restaurant availability, LOTS of confusion introduced by the resort offering both all inclusive and pay-as-you-go arrangements. Too many other nicer, better value deals available in Cabo for me to ever return.
Ryan, us1 night family trip
Good 6.0
Honeymoon Struggle
We were pleased with the place itself, however when we payed the all inclusive price and was not able to take advantage of those offers, we were not pleased. Little did we know the restaurants that were part of the all inclusive plan required reservations. When we called to make reservations when we arrived at the resort they were booked for the entirety of the time we were spending there. So the money we were thinking we would be saving did not happen. When we were trying to make the reservations we never could get a hold of the front office or anyone that could help for a half hour straight! Not your tip top service if you ask me for such a fancy place. We also were disappointed in the shuttle service from the airport to the resort. Come to find out they only run twice on Friday and Saturday. We spent $70 on a 20 minute car ride! How outrageous is that! Pool side bar also closed at 6pm and pool closed at 10pm. If you ask me, if I pay for an all inclusive package I expect to be able to enjoy a bar service into the night and enjoy the pool just as late. You could barely go out to eat get back and sit at the pool and enjoy yourself before you got told to leave. Cabo itself offered a lot of activities to take part in, but the resort itself I would not go back to. Seemed as though they were trying to suck every penny out of you while there.
Joel, us2 night trip
Exceptional 10.0
Love the property excelente view the crew was really nice and polite the maid service excelente
Edgar, us4 night trip
Exceptional 10.0
Excellent facility with exceptional customer service. Clean, updated and beautiful grounds. My four year old had a blast there.
Saul, us6 night trip with friends
Exceptional 10.0
We had a great time
Agustina, us5 night family trip

Hacienda Encantada Resort, A La Carte All Inclusive Optional

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