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Sheraton Shenzhen Futian Hotel

5.0 star property
Luxury hotel with indoor pool, connected to the convention centre, near Coco Park Shopping Center

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Sheraton Shenzhen Futian Hotel

Photo gallery for Sheraton Shenzhen Futian Hotel

Exterior
Indoor pool
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Sheraton Shenzhen Futian Hotel

8.2

Very good

Property highlights

  • Pool
  • Air conditioning
  • Laundry facilities
  • Free WiFi
  • Free parking
  • Gym
Map
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Studio Suite, 1 King Bed, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Futian
  • Shenzhen Convention and Exhibition Center - 3 min drive
  • Huaqiangbei - 2 min drive
  • Huanggang Border Crossing - 4 min drive
  • Happy Coast - 5 min drive
  • Luohu Port - 6 min drive
  • Dongmen Pedestrian Street - 7 min drive
  • Window of the World - 8 min drive
  • Shenzhen Safari Park - 12 min drive
  • Tai Po Old Market - 19 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 31 min drive
  • Hong Kong International Airport (HKG) - 49 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Sungang Railway Station - 9 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Futian Station - 8 min walk
  • Gangxia Station - 9 min walk

Restaurants

  • Bus Grill Turkish Steakhouse - 10 min walk
  • 海底捞火锅 - 13 min walk
  • 利寶閣 - 5 min walk
  • 麦当劳 - 5 min walk
  • 必胜客 - 7 min walk
Map

About this property

Sheraton Shenzhen Futian Hotel

Located near a train station, Sheraton Shenzhen Futian Hotel is a great choice for a stay in Shenzhen. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mezzo Italian Restaurant, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a snack bar/deli. The property is only a short walk to public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes and Futian Station is 8 minutes.

Languages

Chinese (Mandarin), English, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (86112 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Mezzo Italian Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner.
The Exchange Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Afterwards Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Shenzhen Futian Hotel
Sheraton Shenzhen Futian
Shenzhen Sheraton
Sheraton Shenzhen
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Does Sheraton Shenzhen Futian Hotel offer free cancellation for a full refund?
Yes, Sheraton Shenzhen Futian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Shenzhen Futian Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Shenzhen Futian Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Shenzhen Futian Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Shenzhen Futian Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Shenzhen Futian Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Shenzhen Futian Hotel and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Shenzhen Futian Hotel?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
Does Sheraton Shenzhen Futian Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sheraton Shenzhen Futian Hotel like?
Sheraton Shenzhen Futian Hotel is located on the Strip in Futian, a short 3-minute walk from Shenzhen Convention and Exhibition Center Station and 8 minutes' walk from Coco Park Shopping Center.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

lik keung, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Big, clean, spacious hotel
Shaun, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Maged, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

nice service
Chui Yee, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

酒店入住整体感觉很不错，已经是第二次入住了。由于疫情不能出市，过来体验一下很不错。 酒店的游泳池很不错，早餐也很丰富。工作人员服务很仔细。Lobby的工作人员也很nice，礼貌！值得推荐
Wei, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The lobby was so fantastic The room was so big and quiet.
Wei, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not friendly, check in was slow.
Lucas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great getaway in Futian
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location, very friendly staff. Gym and pool were under renovation which was not disclosed at the time of the booking but there is a smaller temp gym and was offered to use the pool facilities at the St. Regis 👍
KC, 2-night business trip
Verified Expedia guest review