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All properties in Shenzhen, China
All properties in Shenzhen, China

Sheraton Shenzhen Futian Hotel

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with outdoor pool, connected to the convention center, near Coco Park
  • Free Internet and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,626 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Value
Fairly good value for money

Sheraton Shenzhen Futian Hotel

from €124
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Executive Room, Business Lounge Access
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 2 Twin Beds, Business Lounge Access
  • Superior Room, 1 King Bed
  • Superior Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Club Studio Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 Bedroom
  • Club Suite, 1 King Bed, Business Lounge Access

What’s around Sheraton Shenzhen Futian Hotel

Top spots nearby

Recommended by this property

  • Coco Park (5-minute walk)
  • Shenzhen Convention and Exhibition Center (6-minute walk)
  • Shenzhen City Hall (6-minute walk)
  • Shenzhen Civic Center (11-minute walk)
  • Shenzhen Concert Hall (14-minute walk)
  • Guan Shanyue Art Museum (15-minute walk)
  • Lianhua Mountain Park (15-minute walk)
  • Huanggang Port (18-minute walk)
  • Shenzhen Golf Club (21-minute walk)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 36 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 11 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Gangxia Station - 9 min walk
  • Shopping Park Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired Internet
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Chiu Chow Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

Sheraton Shenzhen Futian Hotel’s small print

Also known as

  • Hotel Shenzhen Futian
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen
  • Shenzhen Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 218 for adults and CNY 109 for children (approximately)

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 183 reviews

Fair 4.0
A disappointed stay
All our requests (higher floor, city view, away from lift lobby) were not accepted without informing us while checked in. The staff told us that our room type had been upgraded, but in fact the room was booked at that grade. The cost of breakfast is, in my opion, expensive and we didn't have it since there are loads of food stalls/restaurant nearby. The room is spacious but a bit old, and it is facing other wings and above the ventilation vent...no view at all. The gym is excellent and the indoor swimming pool is good. But the outdoor swimming pool is old
SK, hkRomance trip
Exceptional 10.0
Overall is GREAT!!
Great location, right above Metro Station and surraounded by shopping malls with nice restaurants. All staff are friendly and helpful. Room is clean and large.
SHUN YIN, hkRomance trip
Exceptional 10.0
Good service at counter. Helpful reception and customer service Officer
Johnson M K, hkFamily trip
Fair 4.0
I wish i should never stay in this hotel.
This is the only 5 stars hotel that i had un-pleased staying. First, when the elevator door opened, old and mold smell from the floor carpet is disguising, like dirty rug never got clean well. in the room, all is very old and small. the shower room is very small, and in a bad design, after a quick shower, water anywhere! There's no temperate control in room, it was so cold, i had to ask portable heater and comfort. The most horrible thing happened is the Bluetooth speaker in hotel ring at 6 a.m.on Saturday, while i worked late until 2 a.m. which completely ruined my weekend!!!
Yingmei, us2 night business trip
Exceptional 10.0
The only complain i have is that i did not get to utilise the hotel facilities due to winter weathers. But the room is so comfortable i really dont feel like going anywhere but stay in the hotel room all day. Thank you.
Adrian, sg1 night trip with friends

Sheraton Shenzhen Futian Hotel

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