NH Collection Mexico City Santa Fé

Photo gallery for NH Collection Mexico City Santa Fé

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Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of NH Collection Mexico City Santa Fé

VIP Access

NH Collection Mexico City Santa Fé

4.0 star property
4-star aparthotel in Santa Fe with restaurant and bar/lounge

8.2/10 Very good

661 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Juan Salvador Agraz, 44, Mexico City, 05109
Main amenities
  • 135 smoke-free apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre
  • Business centre
  • Terrace
Feel at home
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Santa Fe
  • Paseo Interlomas - 16 min drive
  • Paseo de la Reforma - 14 min drive
  • Chapultepec Park - 25 min drive
  • Centro Citibanamex Convention Center - 30 min drive
  • Parque Zoologico de Chapultepec - 29 min drive
  • Museo Soumaya - 33 min drive
  • Auditorio Nacional - 28 min drive
  • Museo Nacional de Antropologia - 31 min drive
  • World Trade Center Mexico City - 33 min drive
  • The Angel of Independence Monument - 35 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 43 min drive
  • Benito Juarez International Airport (MEX) - 55 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive

About this property

NH Collection Mexico City Santa Fé

4-star aparthotel in the heart of Santa Fe
Take advantage of a free daily manager's reception, a terrace and a coffee shop/cafe at NH Collection Mexico City Santa Fé. The on-site restaurant, NH Collection Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a lift
  • A porter/bellboy, a ballroom and a computer station
  • A banquet hall, a TV in the lobby and luggage storage
  • Guest reviews say great things about the location
Room features
All guest rooms at NH Collection Mexico City Santa Fé offer perks, such as 24-hour room service and climate-controlled air conditioning, as well as amenities, such as late-night fare and complimentary wireless Internet access.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with hydromassage showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Childcare services, electric kettles and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Property size

  • 135 apartments
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (MXN 110 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

NH Collection Restaurant – This bar specialises in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 297 and MXN 396 per person (approximately)
  • Late checkout can be arranged for an extra charge of MXN 690 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 766.08 per pet, per day

Parking

  • Valet parking costs MXN 110 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Mexico City
NH Collection Mexico City Santa Fé Hotel Mexico City

Frequently asked questions

Does NH Collection Mexico City Santa Fé offer free cancellation for a full refund?
Yes, NH Collection Mexico City Santa Fé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NH Collection Mexico City Santa Fé?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at NH Collection Mexico City Santa Fé?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of MXN 766.08 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at NH Collection Mexico City Santa Fé?
Yes. Valet parking costs MXN 110 per day. Parking spaces may be limited.
What are the check-in and check-out times at NH Collection Mexico City Santa Fé?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MXN 690 (subject to availability).
What is there to do at NH Collection Mexico City Santa Fé and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near NH Collection Mexico City Santa Fé?
Yes, NH Collection Restaurant offers international cuisine. Nearby restaurants include Sylvestre Santa Fe (7-min walk), Casa Bellinghausen (8-min walk) and Prosecco Santa Fe (10-min walk).
What's the area around NH Collection Mexico City Santa Fé like?
NH Collection Mexico City Santa Fé is a short 8-minute walk from Centro Santa Fe and 11 minutes' walk from Parque La Mexicana. The local area is considered walkable, as well as being good for shopping.

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Poor

Axel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Axel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Atención horrible en el lobby, discriminación por parte de los empleados de recepción
Juan diego, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice and safe location with lots of restaurants and things to do around the area
AUGUSTO GERMANO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Muy incomoda la cama
Marcela, 2-night family trip
Verified Expedia guest review

6/10 Good

Great location, outdated furniture.
JARKI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and location!!
Samara, 2-night trip
Verified Expedia guest review