Sandos Playacar All Inclusive
Upscale beachfront property with free water park, near Xaman Ha Aviary
VIP Access
Choose dates to view prices
Sandos Playacar All Inclusive
Photo gallery for Sandos Playacar All Inclusive
Overview of Sandos Playacar All Inclusive
7.2
Good
Property highlights
- Restaurant
- Bar
- Pool
- Free breakfast
- Free WiFi
- Spa
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
Main amenities
- Daily housekeeping
- On the beach
- 9 restaurants and 3 poolside bars
- 6 bars/lounges and 2 swim-up bars
- Full-service spa
- 8 outdoor pools
- Free water park
- Nightclub
- Free children's club
- Free supervised childcare
- 2 outdoor tennis courts
- Health club
Feel at home
- Babysitting (surcharge)
- Children's pool
- Children's club
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Jr Suite Hacienda
Jr Suite Hacienda
View all photos for Royal Elite One Bedroom Suite
Royal Elite One Bedroom Suite
View all photos for Royal Elite One Bedroom Suite (3 adults 1 child)
Royal Elite One Bedroom Suite (3 adults 1 child)
View all photos for Royal Elite One Bedroom Suite (3 adults 2 children)
Royal Elite One Bedroom Suite (3 adults 2 children)
View all photos for Select Superior Adults Only
Select Superior Adults Only
View all photos for Select Ocean Front Adults only
Select Ocean Front Adults only
View all photos for Riviera Family King Junior Suite
Riviera Family King Junior Suite
View all photos for Riviera Family Queen Junior
Riviera Family Queen Junior
View all photos for Royal Elite One Bedroom Suite (2 Adults 2 children)
Royal Elite One Bedroom Suite (2 Adults 2 children)
View all photos for Royal Elite One Bedroom Suite (2 Adults 3 children)
Royal Elite One Bedroom Suite (2 Adults 3 children)
About this area
What's nearby
- In Playacar
- Playa del Carmen Maritime Terminal - 39 min walk
- Playa del Carmen Main Beach - 43 min walk
- Playacar Golf Club - 5 min drive
- Central Square - 8 min drive
- Mamitas Beach - 16 min drive
- Quinta Avenida - 10 min drive
- Xplor Theme Park - 8 min drive
- Xcaret Eco Theme Park - 12 min drive
- Ferry to Cozumel - 11 min drive
- Gran Coyote Golf - 12 min drive
Getting around
Restaurants
- Restaurante Miramare - 13 min walk
- Blue Moon Beach Bar Sandos Select Club - 3 min walk
- Rosa Roja - 10 min walk
- Festival Grand Buffet - 2 min walk
- Starbucks - 12 min walk
About this property
Sandos Playacar All Inclusive
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding
Land activities
Cycling
Fitness facilities
Miniature golf
Football
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Languages
English, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 819 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 3:00 PM until 11:30 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
- On-site parking includes off-street options
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:00 AM
- 9 restaurants
- 6 bars/lounges
- 3 poolside bars
- 2 swim-up bars
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
Travelling with children
- Free children's club
- Free water park access
- Children's pool
- Mini golf
- Playground
- Free supervised childcare/activities
What to do
- On the beach
- Tennis
- Fitness classes
- Yoga classes
- Beach volleyball
- Archery
- Mini golf
- Kayaking
- Sailing
- Snorkelling
- Surfing/body boarding
- Shopping
- Golfing nearby
- Parasailing nearby
- Scuba-diving nearby
- Skydiving nearby
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bike hire
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- 7 buildings/towers
- Built in 2004
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Health club
- 18 holes of golf
- 8 outdoor pools
- Free water park
- Arcade/games room
- Full-service spa
- Nightclub
- Hot tub
- 2 outdoor tennis courts
- Sauna
- Massage/treatment rooms
- Steam room
- Water slide
Accessibility
- Lift
- In-room accessibility (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- 32-inch plasma TV
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Free stocked minibar
- Coffee/tea maker
- Dressing gowns
- Iron/ironing board
Sleep well
- Blackout curtains
- Alarm clock
- Bed sheets provided
What to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
Spa Sandos has 22 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Refundable deposits
- A damage deposit of MXN 5000 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- Sanitation services: MXN 31.12 per night
Optional extras
- Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from August 25 2023 to October 31 2023 (dates subject to change):
- Tennis courts
Children & extra beds
- Babysitting is available for an extra charge
- Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos Playacar All Inclusive Playa del Carmen
Sandos Playacar All Inclusive All-inclusive property