Mercure Warszawa Grand

Photo gallery for Mercure Warszawa Grand

Primary image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Warszawa Grand

UNESCO Sustainable Travel Pledge

Mercure Warszawa Grand

4.0 star property
4-star hotel with 2 restaurants, near U.S. Embassy

8.8/10 Fabulous

985 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Krucza 28, Warsaw, Masovia, 00-522
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Centrum
  • U.S. Embassy - 9 min walk
  • Palace of Culture and Science - 14 min walk
  • Warsaw University of Technology - 14 min walk
  • University of Warsaw - 21 min walk
  • Copernicus Science Centre - 27 min walk
  • Sigismund's Column - 31 min walk
  • Royal Castle - 31 min walk
  • Old Town Market Place - 34 min walk
  • Old Town Square - 34 min walk
  • Warsaw Uprising Museum - 42 min walk

Getting around

  • Frederic Chopin Airport (WAW) - 12 min drive
  • Modlin (WMI-Warsaw-Modlin Mazovia) - 34 min drive
  • Warszawa Srodmiescie Station - 13 min walk
  • Warsaw Central Station - 15 min walk
  • Warszawa Srodmiescie WKD Station - 17 min walk
  • Centrum Station - 10 min walk

About this property

Mercure Warszawa Grand

At Mercure Warszawa Grand, you'll be a short five-minute drive from Palace of Culture and Science and Copernicus Science Centre. Guests can visit the fitness centre for a workout or grab a bite to eat at Grands Brasserie, which serves breakfast and is one of 2 restaurants. This upmarket hotel is also within a short drive of Warsaw Uprising Museum and Old Town Square. The central location and access to public transport get great marks from fellow travellers. The property is only a short walk to public transportation: Centrum Station is 10 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 85 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

Grands Brasserie – This restaurant only serves breakfast.
WINESTONE – This restaurant specialises in international cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 55 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for PLN 70.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of PLN 50 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs PLN 85 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Warszawa Grand Hotel Warsaw
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Warsaw
Mercure Warszawa Grand
Mercure Hotel Warsaw
Mercure Hotel Grand
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Warsaw
Mercure Warszawa Grand Hotel Warsaw

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Sure to be back!
Great location and very nicely refurbished hotel with quite some tradition in Warsaw!
Michal, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

6/10 Good

The rooms are small. The towels are rough. The beds are hard. The breakfast is not that great. The location is good.
Sandra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

everything is good! excited
Alina, 7-night family trip
Verified Expedia guest review

6/10 Good

Average all round.
Average. Nothing very good or very bad.
simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast buffet!
Our group of 7 ladies had a lovely experience. Everything was clean. The breakfast buffet was the best we've ever had. 10 stars!
Cindy, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anastasiia, 6-night trip
Verified Expedia guest review

2/10 Poor

The room was super-cold. I was staying in February. The heater did not work; the maintenance guy brought an electric heater, which did not help. My family was too tired after a long flight to deal with it, but we moved to a different hotel in the morning (no problems with the heat there). A friend of mine was also staying in the same hotel and complained that her room was cold too. When inquired about the refund for the unused days, the person at the front desk said that only her boss can make these decisions. The hotel read my messages about the same, but never responded. I plan to file a complaint against them.
Dmitriy, 5-night family trip
Verified Expedia guest review

8/10 Very good

The stay was very good, breakfasts was also very good, but I didn’t know that the room need to be cleaned by telling about it to the front desk, usually there are cleaning every day or two.
Artur, 6-night trip
Verified Expedia guest review

8/10 Very good

Stanislav, 4-night trip
Verified Expedia guest review