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Reviews

7.2

Good

7.3/10

Cleanliness

7.4/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Fair

Too much noise Can’t sleep very well until 3am Bed is hase too much noise People is talking in my next room too high Breakfast and hotel cleaning is very good The doorman has a beautiful security Dog I love this dog
Marian, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel near Istiklal street
I stayed at the Peak hotel years ago and I must say they've really did a good job with the renovations,the lobby is beautiful and glitzy.On arrival we were warmly welcomed and offered drinks while the check in was being done. Unfortunately the room I booked was not available for the first night but I was offered one of three other rooms which I reluctantly accepted, I was offered a complementary dinner for the inconvenience for my family and I. The location is absolutely perfect, just off Istiklal street and close to Taksim square with loads of shops and restaurants around. The staff were amazing and extremely friendly and helpful especially Mohammed at guest relations. The rooms are modern, clean and comfortable. Overall I was very happy with my choice and as a regular visitor to Istanbul I'll definitely return.
Farouk, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed
It is average hotel .Not 5 star as they claimed.We were given very small room not what we booked.After Complain we were given little bigger room next day.Rooms are not sound proof so one can not sleep due to loud music till mid nigh from nearby Bar or Disco.They give paper glasses in room.6 night stay only first day they kept soap in bathroom.
Masaud, 6-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel was okay however the noise both inside and out from very early in the morning till very late at night spoilt it somewhat. All the staff we encountered were exceptional, the food at breakfast was excellent unfortunately our room allocated was above the front entrance so i guess this added to the noise. I would stay here again only if allocated a quieter room
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yazin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The customer service was outstanding. Abdullah on Consierge & Mohamed guest services were fantastic. There was a mix up with my Driver service from the airport & both staff members & the head of reception compensated me for this inconvenience. My room was upgraded & I was given free return airport transfer & late check out. My friends who got married during our stay were treated to a free room upgrade for their wedding night. Mohamed prepared a beautiful discoubted wedding package for their upgraded room and arranged the surprise for them on my behalf. The staff at the Peak hotel were accommodating, courteous & very supportive. Their dedication to custom service is far superior to the general standards in Istanbul. This was my first visit to Turkey & should I ever return I will only stay at The Peak. I would like to express my gratitude & thanks to all the staff at this hotel & highly recommend this establishment. In terms of improvements- The black out blinds require updating & the reception areas need upgrading. However the premises were very clean & well maintained & the kindness, friendliness & goodwill of the staff more than compensated for any minor shortcomings. Again highly recommended
Sonia, 4-night trip
Verified Expedia guest review

2/10 Poor

Staff were friendly but the room that I had was dirty sheets looks old and dirty the billows were so uncomfortable because they have been used a lot! The shower was dirty and there was some huge black spots on the floor and the side of it
Akeel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Tour man Abdullah service tour 5 star Take us good places Hotel good area close Restaurant, Taxi, Shopping,
Leila, 8-night family trip
Verified Hotels.com guest review