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Novotel Luxembourg Centre

Photo gallery for Novotel Luxembourg Centre

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Novotel Luxembourg Centre

UNESCO Sustainable Travel Pledge

Novotel Luxembourg Centre

4.0 star property
4-star hotel in Bonnevoie with restaurant and bar/lounge

8.4/10 Very good

987 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €179
Price available on 11/12/2022
Map
35 Rue Du Laboratoire, Luxembourg City, 2015

Room options

About this area

What's nearby

  • In Bonnevoie

Getting around

  • Findel International Airport (LUX) - 14 min drive
  • Luxembourg Station - 9 min walk
  • Hollerich Station - 27 min walk
  • Pfaffenthal-Kirchberg Station - 27 min walk
  • Centre, Stäreplaz / Étoile Tram Stop - 26 min walk

Restaurants

  • Cyrano - 2 min walk
  • Everest - 4 min walk
  • Sawasdee - 5 min walk
  • Nirvana Café - 5 min walk
  • Chez Julie - 5 min walk

About this property

Novotel Luxembourg Centre

Located near a train station, Novotel Luxembourg Centre is a great choice for a stay in Luxembourg City. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Red Square, which serves breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a snack bar/deli and a terrace. The helpful staff and central location get good marks from fellow travellers.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 issued within 72 hours before arrival or proof of COVID-19 recovery to access the property's public areas, including the restaurant, bar, pool, and meeting rooms.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 30 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu
  • Children's games
  • Toys

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Arcade/games room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Visual fire alarm

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Queen sofa bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Red Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self-parking costs EUR 30 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg City Centre
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg Centre Hotel Luxembourg City

Frequently asked questions

Does Novotel Luxembourg Centre offer free cancellation for a full refund?
Yes, Novotel Luxembourg Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Luxembourg Centre?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Novotel Luxembourg Centre on 4 December 2022 start from €179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Luxembourg Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Luxembourg Centre?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Luxembourg Centre?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at Novotel Luxembourg Centre?
You can check in from 3:00 PM - 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Luxembourg Centre?
No, this hotel doesn't have a casino, but Casino Luxembourg (16-min walk) and Casino 2000 (17-min drive) are both nearby.
What is there to do at Novotel Luxembourg Centre and nearby?
Novotel Luxembourg Centre has a 24-hour fitness centre and an arcade.
Are there restaurants at or near Novotel Luxembourg Centre?
Yes, there's an on-site restaurant, Red Square. Nearby restaurants include Everest (4-min walk), Sawasdee (5-min walk) and Nirvana Café (5-min walk).
What's the area around Novotel Luxembourg Centre like?
Novotel Luxembourg Centre is in Bonnevoie, a short 9-minute walk from Luxembourg Station and 12 minutes' walk from Notre-Dame Cathedral. Travellers recommend the hotel for its central location.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Shlomit, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent !
To put it shortly: Excellent ! No complaints !
george, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Leo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ali, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel!
Juan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gek Kim, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall the bedroom was OK, though on the small side. WiFi was unusable each evening we were there. When we called, we got a very well rehearsed response that too many people are using it so it will be very slow. Actually, it wasn't just slow … even Google search engine wouldn't load. Next day they sent a tech and, as expected, his test was fine (because no one was in their hotel rooms). He also had a well-rehearsed response that when too many people connect, it becomes slow. We asked him why he doesn't install additional WiFi access points, he didn't have a response. Question: if your staff is so used to answering this question, why haven't you simply upgraded your internet? Hints at bad management team. Also, this hotel's WiFi was not using isolation. Which meant that anyone could pause, stop, change volume settings for any other guest streaming a movie on to their TVs. Feels like 1999. Wow! The bathroom was a decent size but the sink is flat and doesn't drain well (not due to blockage but rather just bad design). Won't stay here again unless subsequent reviews show that the management has started caring about guest experience.
Irfan, 2-night family trip
Verified Expedia guest review

4/10 Fair

W
Shirley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good room, Good location
The ròm was large and well furnished. Everything was perfect for us.
David C, 2-night trip with friends
Verified Hotels.com guest review