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1 room, 2 adults

Mercure Santiago Centro

3.5-star3.5 stars
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000, Chile

3.5-star hotel with outdoor pool, near San Francisco Church
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,368 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Quite clean

Mercure Santiago Centro

  • Standard Room
  • Standard Room
  • Superior Room, View
  • Superior Room
  • Executive Room
  • Executive Room

What’s around Mercure Santiago Centro

Top spots nearby

Recommended by this property

  • National Archive (2-minute walk)
  • San Francisco Church (2-minute walk)
  • Santa Lucia Hill (3-minute walk)
  • Municipal Theatre of Santiago (3-minute walk)
  • Pontifical Catholic University of Chile (5-minute walk)
  • Vivo Imperio (5-minute walk)
  • Lastarria District (6-minute walk)
  • Palacio de la Moneda (8-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 16 min drive
  • Santiago Central Station - 5 min drive
  • Santa Lucia Station - 3 min walk
  • University of Chile Station - 6 min walk
  • Catholic University Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8019
  • Conference space size (meters) - 745
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.

Cobre - Onsite bar. Open daily.

Mercure Santiago Centro’s small print

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago Centro Santiago
  • Mercure Santiago Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago
  • Mercure Santiago Centro Hotel
  • Caesar Business Hotel Santiago
  • Mercure Santiago Centro Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of CLP 49000 (subject to availability)

Self parking costs CLP 8400.00 per day

Rollaway beds are available for CLP 27000.0 per night

Buffet breakfast is offered for an extra charge of CLP 6000 for adults and CLP 6000 for children (approximately)

Pets are allowed for an extra charge of CLP 30000 per pet, per night

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 404 reviews

Exceptional 10.0
I ♥️ the Staff!
✔️Amazing caring staff during the October Riots very close to the Hotel. Truly concerned about our safety and wellbeing. The procedure of keeping us safe in the basement during the scary fighting and looting and teargassing worked perfectly. I was evacuated by the hotel management, all the guests were evacuated to a safe neighborhood. Sometime hope to return to thank the staff, they were wonderful and kept the guests safe. The room and restaurants are good. Thank you, Mercure Hotel.
Raul, us5 night business trip
Good 6.0
ok
Room was ok. Disappointing for the price and what the photos showed.. Shower door leaked, getting the bathroom floor all wet.
us2 night trip
Fair 4.0
Very disappointed!!
The personal is not very polite, the design is good on the lobby but not in the room, the swimming pool was closed when I was there and there were remodeling work in the middle of the night (3 am) very noisy just upstairs my room!!!
Emilie, us2 night business trip
Very Good 8.0
The staff are extremely helpful and friendly. Really appreciate their service and assistance when language barrier is a challenge!
Doreen, ca3 night family trip
Very Good 8.0
A pleasant hotel - nice park opposite.
Martin, caRomance trip

Mercure Santiago Centro

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