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Grand Hyatt Shanghai

Luxury hotel with full-service spa, connected to the convention center, near Shanghai Tower

  • Free WiFi and free parking
From
€114
  • Pool
  • Pool
  • Living Room
  • Guest Room
  • Pool
1 / 43Pool
8.6.Fabulous.
  • Modern, nice decor. The reception is on the 54th floor, and the rooms have great views of…

    May 18, 2019

  • Fabulous Hotel. One of the best city hotels we haver stayed. Fabulous views, an…

    Apr 28, 2018

See all 312 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Walkable
Convenient
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 548 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Pudong
  • Shanghai Tower - 7 min walk
  • Oriental Pearl Tower - 9 min walk
  • The Bund - 39 min walk
  • Yu Garden - 43 min walk
  • Shanghai World Financial Center - 3 min walk

Enter dates for 2 guests

  • Club Room, 1 King Bed
  • Room, 1 Queen Bed
  • Room, 2 Twin Beds
  • Room, 1 King Bed, River View
  • Room, 2 Twin Beds, River View
  • Club Room, 2 Twin Beds
  • Grand Suite, 1 King Bed
  • Room, 1 King Bed
  • Club Room, 1 King Bed, River View
  • Club Room, 1 Queen Bed, River View
  • Room, 1 Queen Bed, River View
  • Club Room, 1 King Bed, River View (Deluxe)
  • Club Room, 1 Queen Bed
  • Club Room, 1 King Bed (Deluxe)
  • Suite (Diplomat)
  • Grand Suite, 1 King Bed, City View
  • Room, 2 Queen Beds, City View

Location

  • In Pudong
  • Shanghai Tower - 7 min walk
  • Oriental Pearl Tower - 9 min walk

What’s around

Landmarks

  • In Pudong
  • Shanghai Tower - 7 min walk
  • Oriental Pearl Tower - 9 min walk
  • The Bund - 39 min walk
  • Yu Garden - 43 min walk
  • Shanghai World Financial Center - 3 min walk
  • Jin Mao Tower - 6 min walk
  • Shanghai International Convention Centre - 17 min walk
  • IFC Mall - 2 min walk
  • Shanghai Stock Exchange - 8 min walk
  • Super Brand Mall - 12 min walk

Getting around

  • Hongqiao International Airport (SHA) - 34 min drive
  • Pudong International Airport (PVG) - 45 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 20 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Lujiazui Station - 8 min walk
  • Dongchang Road Station - 9 min walk
  • Shangcheng Road Station - 14 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 548 rooms
  • This hotel is arranged over 88 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30139
  • Conference space size (meters) - 2800

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Canton - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Club Jin Mao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Kobachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Cloud 9 - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

ON56 - This restaurant serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Grand Hyatt Shanghai
  • Grand Hyatt Shanghai Hotel Shanghai
  • Grand Hyatt Shanghai Hotel
  • Hyatt Shanghai Grand
  • Shanghai Grand Hyatt
  • Grand Hyatt Shanghai Hotel Shanghai
  • Hyatt Shanghai
  • Shanghai Hyatt
  • Grand Hyatt Shanghai Hotel
  • Grand Hyatt Shanghai Shanghai

Optional extras

Rollaway beds are available for CNY 408.0 per night

Buffet breakfast is offered for an extra charge of CNY 266 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there's an indoor pool.

  • Sorry, pets aren't allowed.

  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.

  • Yes, there are 5 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Nadaman (7-min walk), 100 Century Avenue (8-min walk), and Din Tai Fung (10-min walk).

  • Yes, an airport shuttle is available. The charge is CNY 650 per vehicle roundtrip.

  • Grand Hyatt Shanghai has a spa and an indoor pool, as well as a steam room.
8.6.Fabulous.
  • 6.0.Good

    Terrible check in process. It took almost hour and a half to check in. Room is a bit dated.

    1 night trip, Aug 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Everything was excellent- highly recommended.

    Kenneth, 4 night trip, Jan 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good location.

    I have stayed here many times. Can notice the hotel's age from some details. Location is good, that's the main reason I stay here. Can hear noice from outside and from the neighboring room. Suggest hotel improve it. There is a strange sound in the night. Pretty lound. Happened 3 times in the night and woke me up. The hotel staff explain to me it's due to the outside wall structure. Not sure, but my sleep was interrupted by the sound.

    1 night business trip, Jan 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Professional and friendly staff. Convenience to transport.

    Ap, 3 night trip, Jan 18, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The air was shut down for the entire stay, making the room very stuffy. They maintenance person told us we could have a different room, but they were all the same. The service in the drink and dessert venue was bad, the staff seemed under trained.

    2 night romance trip, Jan 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Cleanliness and services excellent

    Worth to stay. Will go again

    Jessey, 1 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice experience with grand hyatt shanghai

    TAN, 1 night trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is located right in center of the Financial district. It is beautiful great property close to everything but pricey. The best part is that you can walk just about anywhere in downtown and you’re only a minutes away.

    JaySingh, 8 night family trip, Dec 22, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    It’s just plain spectacular. Unparalleled View. Weather in December is rainy which dampens the spirits but it’s still a phenomenon.

    1 night trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel has an unrivalled view of the bund and the rooms were furnished nicely. Only inconvenience is the 2 separate elevators to bring you to your room .. which we can’t really complain when we stayed on the 75 floor

    Jerry, 2 night family trip, Dec 6, 2019

    Verified Expedia guest review

See all 312 reviews