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All properties in Palenque, Palenque, Chiapas, Mexico
1 room, 2 adults

Hotel Chablis Palenque

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Free parking nearby
  • Free WiFi
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29968, Mexico

Beaux Arts hotel in Palenque with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Free parking nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was a fantastic hotel. Great room. Clean pool. Great staff and service. I love this…Feb 29, 2020
  • We liked the location of this property and we thought it was extremely good value for…Feb 20, 2020

Hotel Chablis Palenque

from €44
  • Standard Room, 1 King Bed, Balcony
  • Standard Double Room, Balcony
  • Habitacion Economica Vista Interior

What’s around Hotel Chablis Palenque

Landmarks

  • Heart of Palenque
  • Aluxes Eco Park - 40 min walk
  • Palenque Archaeological Zone - 2.9 mi / 4.6 km
  • Museo de Sitio Palenque - 4.4 mi / 7.1 km
  • Misol-Ha Waterfalls - 4.8 mi / 7.7 km
  • Cascadas de Roberto Barrios - 18.7 mi / 30.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 3 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 6:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 6:00 AM to 10:00 PM *

Parking

  • Free self parking on site

  • Free nearby parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2006
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kinich Kan Balam - Overlooking the pool, this restaurant serves dinner only.

Hotel Chablis Palenque’s small print

Also known as

  • Chablis Hotel Palenque
  • Hotel Chablis Palenque Palenque
  • Hotel Chablis Palenque Hotel Palenque
  • Chablis Palenque
  • Hotel Chablis
  • Hotel Chablis Palenque
  • Hotel Chablis Palenque Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 100.0 per night

Full breakfast is offered for an extra charge of MXN 148 for adults and MXN 110 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Airport shuttle service for children up to age 9 costs MXN 0

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Chablis Palenque

  • Does Hotel Chablis Palenque offer free cancellation for a full refund?
    Yes, Hotel Chablis Palenque does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Chablis Palenque?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Chablis Palenque?
    Yes, there's free self parking.
  • Is there a pool at Hotel Chablis Palenque?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Chablis Palenque?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Chablis Palenque?
    You can check in starting at 3:00 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Chablis Palenque?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hotel Chablis Palenque?
    Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is MXN 350 per person one-way.
  • What is there to do near Hotel Chablis Palenque?
    Recommended spots to visit include Aluxes Eco Park (2.1 mi) and Palenque Archaeological Zone (2.9 mi), along with Museo de Sitio Palenque (4.4 mi) and Misol-Ha Waterfalls (4.8 mi).

Recent reviews

Superb 9.2 From 150 reviews

Exceptional 10.0
We will be back!!
Amazing stay. All the staff provided great service with big smiles.The room was perfect. We got the room that we requested. They honored are request for a special room cleaning process. We were very grateful for that!! Their breakfasts were a daily delight that we enjoyed on the veranda which was a very relaxing way to start the day.
Kathleen, us7 night trip
Exceptional 10.0
Excellent hotel with great service, infrastructure and staff
mx1 night trip
Exceptional 10.0
Great locale, very inviting, the staff was helpful. A really good and fast breakfast. Easy walk from the ADO station.
Amy, us1 night family trip
Exceptional 10.0
Jungle in the City
We loved Hotel Chablis! Clean, good service, nice pool and good food in the restaurant. Good launch point for exploring local areas in Palenque. Canada neighborhood makes most shopping/dining walkable.
Merrilee, us5 night romance trip
Exceptional 10.0
Best in Palenque
Best location, best staff, not great food but surrounded by excellent cafes, enjoyable stay.
Steve, us2 night romance trip
Exceptional 10.0
Everything's perfect
Perfect ... we extended our visit to palenque for 3 extra days partially because of this hotel ... it's rated 3 stars but it's at least 4.5 stars ...
mx1 night romance trip
Exceptional 10.0
THIS WAS AN AWESOME HOTEL. THE STAFF WAS GREAT...YOU CAN TELL THEY ARE HAPPY WITH THEIR WORK ENVIRONMENT...PAY ETC...BY HOW INTERACT WITH GUESTS. THE ROOMS WERE GREAT AND THE POOL AREA AND RESTAURANT WERE WONDERFUL. IT WAS A PERFECT FIT FOR US. IT WAS IN A HOTEL ZONE SET SLIGHTLY APART FROM HUSTLE OF "TOWN", BUT CLOSE ENOUGH THAT WE COULD WALK TO THE CENTRAL MARKET AND THE TOWN PLAZA IN MINUTES. THE TREES AND VINES GAVE IT A JUNGLE FEEL EVEN THOUGH WE WERE CLOSE TO THE VIBRANT TOWN CENTER. BEWARE THAT MANY OF THE HOTELS IN PALENQUE, DESCRIBED AS ECO-RESORTS, ARE MILES FROM TOWN. THEY ARE CLOSE TO THE RUINS, BUT ISOLATED FROM TOWN WHICH LIMITS THE OPTION OF REALLY EXPERIENCING MEXICO.
Steve, us4 night romance trip
Exceptional 10.0
Very nice place to stay in Palenque. Clean, with good AC and WiFi.
Loch, usOther trip
Very Good 8.0
Good base for archaeological sites exploring
The Chablis is a good hotel in a safe area. I offers all the services needed for travellers whose focus is on the archaeological sites. The on site restaurant is adequate and the service is excellent. Our room though clean and well appointed had a connecting door to the next which made it far from sound proof. Improved sound proofing would be nice. Overall a good place to stay in Palenque
Thomas G, ca3 night romance trip
Very Good 8.0
Great to have a balcony!
us2 night romance trip

Hotel Chablis Palenque

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