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Ascott Gurney Penang

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Premier Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi
Premier Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Overview of Ascott Gurney Penang

UNESCO Sustainable Travel Pledge

Ascott Gurney Penang

3.5-star property
Family-friendly hotel in Downtown George Town with restaurant and bar/lounge

8.6/10 Fabulous

18 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250

Room options

About this area

What's nearby

  • In Downtown George Town
  • Gurney Drive - 1 min drive
  • KOMTAR - 4 min drive
  • Penang Hill - 23 min drive
  • Queensbay Mall - 23 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 34 min drive
  • Penang Sentral - 36 min drive

Restaurants

  • Song River Cafe - 7 min walk
  • Coffee Island - 8 min walk
  • Harvest In Cafe - 8 min walk
  • Crepe Cottage - 9 min walk
  • Bali Hai Seafood Market - 9 min walk
Map

About this property

Ascott Gurney Penang

Located in the entertainment district, Ascott Gurney Penang is a great choice for a stay in George Town. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers like the pool and comfortable beds.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 271 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 per room, up to 22 lb per pet)*
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7965 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2000
  • Safe-deposit box at front desk
  • 2 outdoor pools
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 35.00 and MYR 100 for adults, and MYR 20 and MYR 50 for children (approximately)

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Periodic temperature checks are conducted on staff and temperature checks are available to guests.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

Also known as

Gurney Resort Hotel Penang
Gurney Resort Hotel
Gurney Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Frequently asked questions

Is Ascott Gurney Penang currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Ascott Gurney Penang?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Ascott Gurney Penang on 5 February 2023 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ascott Gurney Penang offer free cancellation for a full refund?
Yes, Ascott Gurney Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ascott Gurney Penang?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Ascott Gurney Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ascott Gurney Penang?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 22 lb per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Ascott Gurney Penang?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Ascott Gurney Penang?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Ascott Gurney Penang and nearby?
Ascott Gurney Penang has 2 outdoor pools.
Are there restaurants at or near Ascott Gurney Penang?
Yes, there's an on-site restaurant. Nearby restaurants include Song River Cafe (7-min walk), Coffee Island (8-min walk) and Harvest In Cafe (8-min walk).
What's the area around Ascott Gurney Penang like?
Ascott Gurney Penang is in Downtown George Town, a short 3-minute walk from Gurney Drive and 17 minutes' walk from Gurney Plaza.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Eric Tan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

vivian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stuart, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fu Mon, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is a clean and new hotel. The staff is very friendly and helpful especially Ying Hui! She went above and beyond and very respectful!
William, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and rooms! Almost lost phone in the public toilet but reception helped to find it within minutes of calling in. 10/10 will stay again
Chee Keong, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Offers room with large space
Mohamad Kamal, 3-night trip
Verified Expedia guest review

4/10 Fair

Room to avoid
Booked 2 rooms & given different level. Both room headboard facing lifts and very noisy. Wife cannot sleep affected by lift noise. Normally request room away from lift but not available
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location
Adiel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fu Mon, 3-night business trip
Verified Hotels.com guest review