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Stayinn Gateway Hotel Apartment

Photo gallery for Stayinn Gateway Hotel Apartment

Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds
Standard Twin Room | In-room safe, desk, iron/ironing board, rollaway beds
Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds
Executive Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds
Standard Twin Room | In-room safe, desk, iron/ironing board, rollaway beds

Overview of Stayinn Gateway Hotel Apartment

Stayinn Gateway Hotel Apartment

4.0 star property
City centre hotel, steps from Hills Shopping Mall

7.2/10 Good

166 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Laundry facilities
Map
No 9 Jalan Bukit Mata, Kuching, Sarawak, 93100
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Business centre
  • Air conditioning
  • Garden
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Kuching
  • Vivacity Megamall - 12 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 19 min drive

Restaurants

  • OldTown White Coffee - 2 min walk
  • Bukit Mata Seafood - 3 min walk
  • Tribal Stove - 4 min walk
  • Planet Sambal - 5 min walk
  • The coffee garden - 5 min walk

About this property

Stayinn Gateway Hotel Apartment

Take in the views from the rooftop terrace when you stay at Stayinn Gateway Hotel Apartment. After relaxing in the sauna, guests can grab a bite to eat at Residents Lounge, which serves breakfast. Other highlights at this upmarket hotel include a steam room and a garden. The comfortable beds and family-friendly amenities get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Security help desk at back entrance on the ground floor
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited (max. 1 space per unit)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Handrails in hallways
  • Wheelchairs available on site
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Toaster
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Residents Lounge – This restaurant only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of MYR 15 for adults and MYR 10 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ariva Gateway Kuching Hotel
Ariva Gateway Hotel
Ariva Gateway Kuching
Ariva Gateway
Ariva Gateway Kuching Hotel Kuching
Somerset Gateway Hotel Kuching
Somerset Gateway Kuching
Ariva Gateway Kuching Sarawak
Ariva Gateway Kuching Serviced Residences Hotel
Ariva Gateway Serviced Residences Hotel
Ariva Gateway Serviced Residences
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Ariva Gateway Kuching Serviced Residences Sarawak
Ariva Gateway Serviced Resinc
Stayinn Gateway Kuching
Stayinn Gateway Hotel Apartment Hotel
Stayinn Gateway Hotel Apartment Kuching
Ariva Gateway Kuching Serviced Residences
Stayinn Gateway Hotel Apartment Hotel Kuching

Frequently asked questions

Is Stayinn Gateway Hotel Apartment currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Stayinn Gateway Hotel Apartment?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Stayinn Gateway Hotel Apartment on 2 January 2023 start from €43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Stayinn Gateway Hotel Apartment offer free cancellation for a full refund?
Yes, Stayinn Gateway Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Stayinn Gateway Hotel Apartment?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Stayinn Gateway Hotel Apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Stayinn Gateway Hotel Apartment?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Stayinn Gateway Hotel Apartment?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Stayinn Gateway Hotel Apartment and nearby?
Stayinn Gateway Hotel Apartment has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Stayinn Gateway Hotel Apartment?
Yes. Nearby restaurants include Bukit Mata Seafood (3-min walk), Tribal Stove (4-min walk) and Planet Sambal (5-min walk).
What's the area around Stayinn Gateway Hotel Apartment like?
Stayinn Gateway Hotel Apartment is in the heart of Kuching, a short 10-minute walk from Kuching Waterfront and 3 minutes' walk from Tun Jugah Shopping Center. The local area is considered walkable, as well as being good for sightseeing.

Overall score and ratings

7.2

Good

7.1/10

Cleanliness

7.5/10

Staff & service

7.5/10

Amenities

6.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Ayunie, 1-night trip
Verified Expedia guest review

8/10 Very good

Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place.
IvanOh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

hard to get parking
Muhammad Radhi Aiman, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;(
Christine, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there.
Eric, 2-night family trip
Verified Expedia guest review

8/10 Very good

Staff was friendly but room carpet wasnt very clean
Azhar, 3-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Morsin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location but old and tired
The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible.
Verified Hotels.com guest review

6/10 Good

Normal
Stayed there for 3 nights. Room size was OK. Condition was normal but can be better. Have to take a lift to level 4 to reception and then another lift to the room. More like an apartment than hotel. I would say it's a simple and affordable stay. Don't expect too much or you'll be disappointed.
Sp, 3-night trip
Verified Expedia guest review