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Icehotel

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Property grounds
Pool
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Overview of Icehotel

Icehotel

3.5 star property
3.5-star ski-in/ski-out hotel with ski storage, near Jukkasjärvi Church

8.8/10 Fabulous

459 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Bar
Map
Marknadsvagen 63, Jukkasjarvi, 981 91

Guests rated this location 8.3/10 - Very good

Main amenities
  • 4 meeting rooms
  • Airport shuttle
  • Daily housekeeping
  • Front desk safe
  • Massage/treatment rooms
  • Reception fireplace
  • Restaurants and bar/lounge
  • Sauna
  • Ski rentals
  • Ski storage
  • Ski-in/ski-out access
  • Spa services
For families
  • Blackout curtains
  • Daily housekeeping
  • Free self-parking
  • Laundry facilities
  • Lift

Room options

About this area

Getting around

  • Kiruna (KRN) - 13 min drive
  • Kiruna Station - 19 min drive
  • Krokvik Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Icebar - 1 min walk
  • Icehotel Lounge - 1 min walk
  • Icehotel Restaurant - 2 min walk
  • Hembygdsgården - 14 min walk
  • Icehotel Staff Canteen - 2 min walk
Map

About this property

Icehotel

With ski-in/ski-out access, Icehotel allows you more time for snowmobiling. You can indulge in massages or facials, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a sauna. Ski storage and rentals are also available. Fellow travellers like the helpful staff and overall comfort.

Languages

English, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 137 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
  • Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 5:30 AM to midnight*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Horse riding/hire
  • Kayaking
  • Boat tours
  • Fishing
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scooter/moped hire nearby

Working away

  • 4 meeting rooms

Services

  • Bike hire
  • Concierge services
  • Dry cleaning/laundry services
  • Front desk (limited hours)
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Fireplace in reception
  • Massage/treatment rooms
  • Picnic area
  • Safe-deposit box at front desk
  • Sauna
  • Spa services

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Languages

  • English
  • Swedish

Ski

  • Downhill skiing nearby
  • Ski hire
  • Ski storage
  • Ski-in/ski-out access
  • Snowmobiling
  • Snowshoeing

Room amenities

Sleep well

  • Bed sheets provided
  • Blackout curtains

What to enjoy

  • Individually furnished

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and facials.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SEK 275.00 per person (one-way)

Children & extra beds

  • Rollaway beds are available for SEK 200 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 200 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

ICEHOTEL Hotel Jukkasjarvi
ICEHOTEL Hotel
ICEHOTEL Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Hotel
Icehotel Jukkasjarvi
Icehotel Hotel Jukkasjarvi

Frequently asked questions

Does Icehotel offer free cancellation for a full refund?
Yes, Icehotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Icehotel?
This property confirms that guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Icehotel?
Yes, cats and dogs are welcome. There's a charge of SEK 200 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Icehotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Icehotel?
Yes, an airport shuttle is available from 5:30 AM to midnight at scheduled times. The charge is SEK 275.00 per person one-way.
What are the check-in and check-out times at Icehotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Icehotel and nearby?
During the winter, enjoy on-site recreation such as snowshoeing and snowmobiling, and return when the snow melts for horse riding and kayaking. Enjoy amenities such as a sauna and a picnic area.
Are there restaurants at or near Icehotel?
Yes, there's an on-site restaurant.
What's the area around Icehotel like?
Icehotel is located a short 15-minute walk from Jukkasjärvi Church. Travellers recommend the hotel for its quiet location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

a warm stay in an icy place
The ice hotel provided a unique experience in the arctic circle. From the magnificent ice sculptures in the hotel to the beautiful nature all around, this hotel is not one to miss. The northern lights tours offered were convenient and the staff were all very friendly. The breakfast was tasty but the dinner at the homestead was average. The service was slow and the food was over cooked but the atmosphere was very nice. The shuttle from the airport and train station was very nice, however it was very pricey.
kendal, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

So much fun!!
We stayed in an ice room and what a fun experience! Its a once in a lifetime opportunity. And don't worry, you’ll be warm the whole time! The staff is very friendly. They do their best to accommodate your wishes. The Ice Bar is fun but there’s also another bar in the reception building that’s cozy. The facilities are very clean and well stocked. We ate at the Home Stead and the Ice Hotel restaurants and both were fantastic. We were able to see the Northern Lights at the hotel too!! Be sure to book any taxis in advance. There’s not a lot of taxis so it’s impossible to hail a taxi. I highly recommend the Ice Hotel
Shari Lynn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ebony, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Frozen dreams
Bathrooms were filthy all the while we were there. The hotel had inadequate dining facilities to ensure all guests could have dinner. Staff less than helpful.
Ronald, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth it
Horrible service as soon as we checked in. We were “welcomed” by a very stuck up young girl who made it a point to mention she was not from the area but from Stockholm. Very frustrating to deal with after a long day of travel. No direction, you kinda had to figure things out for yourself or keep asking for everything. Hate that the property’s amenities are so spread apart esp because of the weather. The overall stay was very underwhelming. We spent so much time in the room because there is zero activities/entertainment on the property. I would not recommend this hotel, instead I would highly recommend the arctic snow igloo hotel in Lapland… the best in every sense!
juliann, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Overrated!
Horrible service as soon as we checked in. We were “welcomed” by a very stuck up young girl who made it a point to mention she was not from the area but from Stockholm. Very frustrating to deal with after a long day of travel. No direction, you kinda had to figure things out for yourself or keep asking for everything. Hate that the property’s amenities are so spread apart esp because of the weather. The overall stay was very underwhelming. We spent so much time in the room because there is zero activities/entertainment on the property. I would not recommend this hotel, instead I would highly recommend the arctic snow igloo hotel in Lapland… the best in every sense!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Orinthia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very friendly and helpful. All of the experiences we scheduled were on time and fun! The area is beautiful and there is so much to see and learn.
Kelly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel grounds are nice. The restaurant was delicious. But it was a shame that when it’s not in season the area is a little disappointing but would definitely go back during summer or winter
Emily, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Alicia, 1-night trip
Verified Hotels.com guest review