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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Ixchel Beach Hotel

3.5-star3.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • DVD player
  • Boat tours nearby
Playa Norte, Isla Mujeres, QROO, 77400, Mexico

3.5-star beachfront hotel with restaurant, near Norte Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • DVD player
    • Boat tours nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • We had a wonderful time after a very long travel! The check in took a few minutes but it…Feb 20, 2021
  • The title says it all. I am always incredibly happy with the staff at Ixchel - they…Feb 11, 2021

Ixchel Beach Hotel

from €156
  • Suite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, Beachfront
  • Standard Room
  • Suite, 2 Bedrooms, Partial Ocean View
  • Suite, 2 Bedrooms, Beachfront

What’s around Ixchel Beach Hotel

Landmarks

  • On the beach
  • Norte Beach - 4 min walk
  • Garrafon Natural Reef Park - 19 min walk
  • Tortugranja Turtle Farm - 3.7 mi / 6 km
  • Dolphin Discovery - 4.8 mi / 7.7 km
  • Las Americas Cancun Mall - 7 mi / 11.3 km
  • Market 28 - 7.7 mi / 12.3 km
  • Cancun Convention Center - 13.2 mi / 21.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 9:30 AM to 10:30 AM*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2006
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Ixchel Beach Hotel’s small print

Also known as

  • Hotel Ixchel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Hotel Hotel Isla Mujeres
  • Ixchel
  • Ixchel Beach
  • Ixchel Beach Hotel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Isla Mujeres
  • Ixchel Hotel
  • Ixchel Beach Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Optional extras

Local cuisine breakfast is offered for an extra charge of MXN 200 for adults and MXN 200 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 3535 per person (roundtrip)

Airport shuttle for children between the ages of 2 and 18 costs MXN 1767 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ixchel Beach Hotel

  • Does Ixchel Beach Hotel offer free cancellation for a full refund?
    Yes, Ixchel Beach Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ixchel Beach Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ixchel Beach Hotel?
    Yes, there's free self parking.
  • Is there a pool at Ixchel Beach Hotel?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Ixchel Beach Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ixchel Beach Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Ixchel Beach Hotel?
    Yes, there's an onsite restaurant, Kalak. Nearby restaurants include Olivia (4-min walk), Loncheria El Poc Chuc (5-min walk), and Rolandi's (5-min walk).
  • Is airport shuttle service offered by Ixchel Beach Hotel?
    Yes, an airport shuttle is available from 9:30 AM to 10:30 AM on request. The charge is MXN 3535 per person roundtrip.
  • Is there an onsite casino at Ixchel Beach Hotel?
    No, this hotel doesn't have a casino, but Dubai Palace Casino (24-min drive) is nearby.
  • What is there to do at Ixchel Beach Hotel and nearby?
    Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.

Recent reviews

Superb 9.2 From 438 reviews

Exceptional 10.0
Amazing Isla Property
The Ixchel has a fantastic location as it is right on Playa Norte and a block from the heart of Hidalgo St., which is where all the shops and restaurants are located. Great ocean views and plenty amenities. The staff is super friendly and very responsive to any request you may have. The hotel is super clean and the staff is constantly maintaining its appearance. I highly recommend this property.
Thomas, us6 night trip
Good 6.0
Disappointed
We have stayed here 4 times before and were very happy. This time was frustrated and disappointed by the front desk staff. We wanted to upgrade our room and they kept changing the price on us. One person would say yes and give us the price we have paid in the past then someone would come up and say no and tell us it was 4 times more expensive than normal! At first I thought it was supply and demand and I understand that but it wasn’t. There were so many vacant rooms. Plus we couldn’t use the beach loungers until 10am? They were out there but you couldn’t sit down?!! That is weird! I like to sit at the beach at 9am after breakfast. After loving this place for so many visits we sadly will not be back
Tara, us4 night trip
Very Good 8.0
Fun Safe Vacation spot
Enjoyed the friendly staff . Room was a good value
Larry, us5 night trip
Exceptional 10.0
AMAZING
This is my 6th time and it's as great as the first. the beach and hotel cannot be beat. Great friendly service!!
matt, us7 night family trip
Exceptional 10.0
Don’t get a room with adjoining door!
Everything was wonderful. The only problem we had was on the fifth night someone rented the adjoining room next to ours and there is absolutely no soundproofing between the adjoining rooms. So it was like a party was in our room from midnight till 2 am! I complained the next day and was moved to a room that did not have as good as view but did not have a connecting room so we heard no noise at night! We were very happy with the move!
Debbie, us8 night trip
Exceptional 10.0
The staff customer service was excellent. Location on Playa Norte is the best. Walking distance to shops, bars, and restaurants. The onsite restaurant provided great food and lots of variety.
Tiffany, us1 night trip with friends
Exceptional 10.0
Very beautiful hotel on a beautiful beach. Clean room and Martha was very accommodating. We wish we were staying longer
Sallie, us1 night family trip
Exceptional 10.0
Prime location with a beautiful beach front. The staff is helpful and all food services are great!
Abdrendrea, us5 night trip with friends
Good 6.0
One of the elevators was out of service, small elevators. Still residual damage from an earlier hurricane, main roof was tarped and leaked, but overall was ok
Michael, us4 night business trip
Exceptional 10.0
This was our 2nd stay at Ixchel. We will be back again next year. The staff here are so welcoming, especially Marta and Pablo. The hotel is right on the beach and close to many great restaurants in the area. I would recommend this hotel to anyone.
Amber, us5 night romance trip

Ixchel Beach Hotel