Viceroy Bali - CHSE Certified

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Viceroy Bali - CHSE Certified

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Viceroy Bali - CHSE Certified

5.0 star property
Luxury resort in Ubud with 2 restaurants and 2 bars/lounges

9.8/10 Exceptional

251 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €488
Price available on 08/09/2022
Map
Jalan Lanyahan, Banjar Nagi, Ubud, BALI, 80571
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Fridge
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Ubud Palace - 15 min drive
  • Ubud Monkey Forest - 14 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 84 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

About this property

Viceroy Bali - CHSE Certified

Viceroy Bali - CHSE Certified offers an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. Guests can visit the spa to be pampered with massages, body wraps or facials, and CasCades Restaurant, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and restaurant.

Languages

Dutch, English, German, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a USD 35 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a USD 8 fee
This information is provided by our partners.

At a glance

Hotel size

  • 30 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 5 kilometers
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay free
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)
  • Fireplace guard

What to do

  • Fitness classes
  • Yoga classes
  • Helicopter/aeroplane tours
  • Concerts/live shows
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 30 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • 24-hour fitness centre
  • An outdoor pool
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • Dutch
  • English
  • German
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Lembah Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

CasCades Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Viceroy Bar – This bar overlooks the garden. Open daily.
Aperitif Restaurant – This restaurant overlooks the garden and specialises in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
Aperitif Bar – On-site bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 31 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 1986500.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 5:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities; masks are required in public areas for unvaccinated guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a USD 35 fee, and antigen/rapid COVID-19 testing is available for a USD 8 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Viceroy Bali Hotel Ubud
Viceroy Bali Hotel
Viceroy Bali Ubud
Viceroy Bali
Viceroy Bali Resort Ubud
Viceroy Bali Resort
Viceroy Bali
Viceroy Bali Chse Certified
Viceroy Bali - CHSE Certified Ubud
Viceroy Bali - CHSE Certified Resort
Viceroy Bali - CHSE Certified Resort Ubud

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.7/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

This hotel was tucked away in unspoiled nature. Seeing the steam rise from the canyon after a rain never disappointed. On the first night, monkeys were migrating through my yard. I think they wanted the welcoming fruit basket. Jero took really good care of us. It was also nice talking to Agas, who has a sister in Nashville. Everyone was so friendly. I am not a fine diner, but I can appreciate the care and effort the restaurant staff took. Edi took time to talk about the local dishes created.
Jeff, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Theodor, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel
Loved this Hotel, worth while getting the room with your own infinity pool.
Clara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Got upgraded to a deluxe terrace villa. The view from the terrace is fantastic over the valley. A la carte breakfast was great with a lot of options. Staff is very helpful. You also got spa credit for in-villa massage.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property , staff , spa and food. Would love to stay here again for longer next time. Thanks for the dedication to exceptional service
Chris, 12-night romance trip
Verified Expedia guest review

10/10 Exceptional

When we entered viceroy felt we were home, the villa was amazing , the staff was friendly and very helpful. Everything was spot on and we are definitely going to visit viceroy again .
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience at the Viceroy. Went there for my honeymoon and came away with incredible memories. Staff, resort, food all top notch. In a beautiful area of Ubud right outside the city center (which they’ll drive you to for free at any time). Highly recommend the Viceroy for a private and luxurious experience.
Patrick, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We travel extensively, and this is one of the nicest hotels we've ever stayed at. The staff were gracious, friendly and couldn't do enough for us. The hotel itself was spectacular. Our only regret was that we were only in Bali for one night and we couldn't stay longer.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best experience ever had!
Best surprise ever!
Mahsa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heaven in Bali
Best hotel and services I’ve experienced
Philippe, 4-night trip
Verified Hotels.com guest review