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Indoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, open 9:00 AM to 7:00 PM, pool loungers
Deluxe Room | Pillow-top beds, free minibar, in-room safe, individually decorated

Overview of Heym


City centre Chartrons guesthouse with indoor pool

10.0/10 Exceptional

10 verified guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
7 Rue du Jardin public, Bordeaux, Gironde, 33000

Room options

About this area

What's nearby

  • In Chartrons
  • The City of Wine - 10 min drive
  • Matmut Atlantique Stadium - 16 min drive

Getting around

  • Bordeaux (BOD-Merignac) - 28 min drive
  • Bordeaux-Benauge Station - 7 min drive
  • Bruges Station - 7 min drive
  • Cauderan-Merignac Station - 8 min drive
  • Place Paul Doumer Tram Station - 3 min walk
  • Jardin Public Tram Station - 5 min walk
  • Camille Godard Tram Station - 6 min walk


  • Gravelier - 3 min walk
  • Le Carré - 5 min walk
  • Chez Dupont - 5 min walk
  • La Conserverie - 5 min walk
  • Cambridge Pub - 5 min walk

About this property


Located near a train station, Heym is a great choice for a stay in Bordeaux. Guests can take a dip in the indoor pool and indulge in massages. The property is only a short walk to public transportation: Place Paul Doumer Tram Station is 3 minutes and Jardin Public Tram Station is 5 minutes.


English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms


  • Check-in time from 3:00 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 8:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

What to do

  • Winery tours nearby


  • Luggage storage
  • Pool loungers


  • Safe-deposit box at front desk
  • An indoor pool
  • Spa services


  • Lift
  • Well-lit path to entrance


  • English
  • French

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay
  • A damage deposit of EUR 200 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Late check-in between 10:30 PM and 7:30 AM can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

HEYM Bordeaux
HEYM Guesthouse
HEYM Guesthouse Bordeaux

Frequently asked questions

Does Heym offer free cancellation for a full refund?
Yes, Heym does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heym?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Heym on 9 February 2023 start from €294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heym?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Heym?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Heym?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heym?
Sorry, there's no on-site parking at Heym.
What are the check-in and check-out times at Heym?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Heym?
No, this guest house doesn't have a casino, but Barriere Casino Theatre (7-min drive) is nearby.
What is there to do at Heym and nearby?
Heym has an indoor pool and spa services.
Are there restaurants at or near Heym?
Yes. Nearby restaurants include Gravelier (3-min walk), Le Carré (5-min walk) and Chez Dupont (5-min walk).
What's the area around Heym like?
Heym is in Chartrons, a short 3-minute walk from Place Paul Doumer Tram Station and 9 minutes' walk from Place des Quinconces.







Staff & service




Property conditions & facilities




10/10 Exceptional

It was beautifully quiet and comfortable. I found the rooms cozy and pleasant to be in. The neighborhood was pleasant and there were lots of things to see near by
Sally, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice location, close to many things. Love the hotel.
ben, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified guest review

10/10 Exceptional

Would 100% stay again!
Everything about this place was excellent. From the location (near the public garden, far away for hordes of tourism crowds), comfortable Air con, super comfortable beds and bedding, a great pool to cool off in during the crazy heat wave, gym passes to a local fitness club. Dan was very welcoming and passed along some great restaurant recos. He has clearly paid attention to evert detail of this property!
Ruth, 3-night trip with friends
Verified guest review

10/10 Exceptional

I very rarely write reviews, but this is one of the best guest houses I have ever stayed in. The care provided when you are there is exceptional, and the property itself is masterfully managed/designed. Could not recommend more.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 3-night trip
Verified guest review

10/10 Exceptional

This Boutique Hotel is so nice! A perfect peaceful place to call home for your stay. The neighborhood is very fun to stay and walking distance to many great parts of Bordeaux City Center including the Public Garden. The owners were very helpful with all of our needs and always responded very quickly. Check in and out was a breeze which left us plenty of time to explore the city. Highly recommend! *Indoor Pool was a plus and temperature controlled.
Georshua, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

First guests at a fantastic new hotel
We were lucky enough to be the first guests at the opening of this lovely new hotel. Our hosts were incredibly kind and thoughtful with every detail they put into the design of the space as well as their attentiveness to us throughout our stay. The property is gorgeous. The decor fantastic, charming, and tasteful. We wished we could have stayed longer.
Jessica, 2-night trip
Verified guest review

10/10 Exceptional

Jan, 3-night trip
Verified guest review

10/10 Exceptional

PASQUALINI, 1-night trip
Verified guest review