Grand Mayan Water

Photo gallery for Grand Mayan Water

Primary image
Outdoor spa tub
Terrace/patio
Terrace/patio
43-inch Smart TV with digital channels, TV, Netflix

Overview of Grand Mayan Water

Grand Mayan Water

3.0 star property
Lakefront hotel with water park, near Maroma Beach

8.2/10 Very good

8 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bar
  • Restaurant
The price is €53
Price available on 07/10/2022
Map
Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Water park
  • Rooftop terrace
  • Breakfast available
  • Spa tub
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Vending machine
  • Concierge services
For families
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Minibar
  • Free self-parking

Choose dates to view prices

About this area

What's nearby

  • Maroma Beach - 1 min walk
  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Grand Coral Golf Riviera Maya - 14 min drive
  • Quinta Avenida - 21 min drive
  • Mamitas Beach - 26 min drive
  • Playa del Carmen Main Beach - 24 min drive
  • Playa del Carmen Maritime Terminal - 29 min drive
  • Xcaret Eco Theme Park - 33 min drive
  • Ferry to Cozumel - 35 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 17.3 miles/27.9 km

About this property

Grand Mayan Water

3-star hotel by the sea
Consider a stay at Grand Mayan Water and take advantage of water park access, a rooftop terrace and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a garden and an outdoor entertainment area.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), co-working spaces and concierge services
  • Outdoor furniture, tour/ticket information and water sports equipment
Room features
All guest rooms at Grand Mayan Water feature perks, such as first-run films and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers and hairdryers
  • 43-inch Smart TVs with Netflix, streaming services and premium channels
  • Decks/patios, wardrobes/cupboards and first-run films

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 9:30 PM
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 37 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free secured on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:30 AM–noon
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Water park access (surcharge)

What to do

  • Waterskiing

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Water sports equipment

Facilities

  • Rooftop terrace
  • Garden
  • Water park access (surcharge)
  • Hot tub

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium digital channels
  • First-run films
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Breakfast costs between MXN 120 and MXN 250 for adults, and MXN 120 and MXN 250 for children (approximately)
  • Hosted evening meal costs MXN 200

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2500 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Mayan Water Hotel
Grand Mayan Water Playa del Carmen
Grand Mayan Water Hotel Playa del Carmen

Frequently asked questions

Does Grand Mayan Water offer free cancellation for a full refund?
Yes, Grand Mayan Water does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mayan Water?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Grand Mayan Water on 7 October 2022 start from €53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mayan Water?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Grand Mayan Water?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 37 lbs per pet. There's a charge of MXN 600 per pet, per night, and there's also a deposit of MXN 2500 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Mayan Water?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Mayan Water?
You can check in from 3:00 PM - 9:30 PM. Check-out time is noon.
What is there to do at Grand Mayan Water and nearby?
Have fun during the warmer months with activities such as waterskiing. Relax in the hot tub or enjoy the use of other amenities, which include a water park and a garden.
Are there restaurants at or near Grand Mayan Water?
Yes, there's an on-site restaurant. Nearby restaurants include El Hashiru (3 mi), Burger Stop (3.8 mi) and Salon Partagas (4.1 mi).
Does Grand Mayan Water have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Grand Mayan Water like?
Grand Mayan Water is located a short 1-minute walk from Maroma Beach.

Overall score and ratings

8.2

Very good

10.0/10

Cleanliness

9.7/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Increíble hotel excelente servicio y atención al cliente, vista espectacular desde el cuarto, gimnasio y todas las áreas en perfectas condiciones y me regalaron 1hr de wakeboard increíble de verdad lo recomiendo. El mejor hotel para disfrutar de unas vacaciones en Cancún
Federico, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Priscila, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Me encanto el lugar y la atención fue excelente así como el servicio! Lo recomiendo ampliamente, al quedarme en el hotel me regalaron 1 hora de clases de wakeboard y fue increíble
Fernanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Expedia guest review

2/10 Poor

Rafael, 2-night trip
Verified Hotels.com guest review