Salobre Hotel Resort & Serenity

Photo gallery for Salobre Hotel Resort & Serenity

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7 outdoor pools, pool loungers
7 outdoor pools, pool loungers
7 outdoor pools, pool loungers
Balcony

Overview of Salobre Hotel Resort & Serenity

Salobre Hotel Resort & Serenity

5.0 star property
Luxury hotel in San Bartolome de Tirajana with golf course and spa

9.2/10 Superb

324 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €179
Price available on 03/07/2022
Map
Calle Swing s/n, Salobre Golf Resort, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Swim-up bar
  • Room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Playa de Balito - 19 min drive
  • Anfi Beach - 27 min drive
  • Maspalomas Beach - 19 min drive
  • Playa de las Mujeres - 21 min drive
  • Angry Birds Activity Park - 21 min drive
  • Puerto Rico Beach - 22 min drive
  • Puerto Rico Shopping Center - 22 min drive
  • Puerto Rico Marina - 29 min drive
  • English Beach - 22 min drive
  • Meloneras Beach - 23 min drive
  • Amadores Beach - 24 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 50 min drive
  • Airport shuttle (surcharge)

About this property

Salobre Hotel Resort & Serenity

A great choice for a stay in San Bartolome de Tirajana, Salobre Hotel Resort & Serenity features a golf course and offers an airport shuttle (available 24 hours) for EUR 56 per vehicle. Guests can visit the spa to be pampered with massages, facials or body treatments, and Sens, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 7 outdoor pools, a poolside bar and a 24-hour fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 13 lbs)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Golfing
  • Mountain biking
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf caddy on site
  • Pool loungers

Facilities

  • 16 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 36 holes of golf
  • Golf driving range on site
  • 7 outdoor pools
  • Full-service spa
  • Golf pro shop on site
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Grab bar in shower

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Be Aloe has 8 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Sens – This restaurant specialises in international cuisine and serves breakfast and dinner.
La Palmera – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
The S Club – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Sunset Bar – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between EUR 10 and EUR 20 for adults, and EUR 10 and EUR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 56 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per accommodation, per day (maximum EUR 50 per stay)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Salobre Hotel Resort Serenity San Bartolome de Tirajana
Sheraton Gran Canaria Salobre Golf San Bartolome de Tirajana
Sheraton Gran Canaria Salobre Golf
Salobre Serenity San Bartolome de Tirajana
Salobre Serenity Bartolome Ti
Salobre Resort & Serenity
Salobre Hotel Resort & Serenity Hotel
Salobre Hotel Resort & Serenity San Bartolome de Tirajana
Salobre Hotel Resort & Serenity Hotel San Bartolome de Tirajana

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Swati, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place
The Hotel is beautiful, very clean with attentive staff.
Diego, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

A hotel with quality and high standards
This was a return visit following a short stay in February 22. It exceeded our expectations in all aspects. Angela on Reception was courteous and helpful making our stay truly memorable. All the staff were polite and professional. Our room was beautiful with an air of peace and tranquillity- and it was spotlessly clean. We will not hesitate in returning to this hotel again later in the year . Many thanks.
Roof-top pool
Pool view
View from our hotel room
Sunrise from our bedroom
Ralph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

salvador, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Luckily it had an adults only pool area!
The location of the hotel is amazing, away from it all with incredible views. There is nothing to do around it but that suited us well. The hotel is VERY child friendly. Thankfully they had an incredible adults only pool and bar area with incredible views in a separate area. The included buffet breakfast and dinner gets a bit boring and feels very chaotic and uncivilised for a 5* resort. Having an adult only restaurant section at the bufffet would have improved our experience greatly, for those that chose to travel without children. Screaming children at 9pm was frustrrating. We did travel in the school holidays though. Overall though a good hotel though if you like big resorts with lots of people.
gareth, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant staff and excellent facilities
Staff went out of their way to help us on several occasions and the facilities were perfect for a nice relaxing week away. Lots of different pools to choose from, including one adults only area, and decent food choices for breakfast/dinner.
Rachel, 9-night trip
Verified Hotels.com guest review

6/10 Good

5-star hotel with a 3-star buffet
Lars, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay here, the service was fantastic, the food brilliant and amenities exceptional
Stephen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

A wonderful surprise
I recommend this hotel complex to anyone seeking comfort and professionalism. All staff were courteous and helpful - nothing was too much trouble. Front desk were wonderful and made us feel individual- as one would hope for from a privately run hotel . We will be returning in the very near future
Ralph, 1-night trip
Verified Hotels.com guest review