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Novotel Kuala Lumpur City Centre

4.0 star property
4-star hotel with spa, near Pavilion Kuala Lumpur

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Novotel Kuala Lumpur City Centre

Photo gallery for Novotel Kuala Lumpur City Centre

Bar (on property)
Property map
Children’s play area – outdoor
City view
Food and drink

Overview of Novotel Kuala Lumpur City Centre

7.4

Good

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Laundry facilities
  • Free WiFi
  • Gym
Map
2 Jalan Kia Peng, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • Business centre
  • 6 meeting rooms
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Deluxe Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 5 min walk
  • Suria KLCC Shopping Centre - 8 min walk
  • KLCC Park - 9 min walk
  • Petronas Twin Towers - 12 min walk
  • Berjaya Times Square - 18 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Kuala Lumpur Convention Centre - 2 min drive
  • Jalan Alor - 4 min drive
  • Petaling Street - 3 min drive
  • Merdeka Square - 4 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Raja Chulan Station - 6 min walk
  • Bukit Bintang Station - 9 min walk
  • Conlay MRT Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hakka Restaurant 客家飯店 - 4 min walk
  • Koryori Enoshima - 4 min walk
  • Brunch Kitchen - 7 min walk
  • Restoran Hussain Bistro - 4 min walk
  • Bavarian Bierhaus - 1 min walk

About this property

Novotel Kuala Lumpur City Centre

Putting you in a great location, within a short 10-minute walk of Pavilion Kuala Lumpur and Suria KLCC Shopping Centre, Novotel Kuala Lumpur City Centre offers an airport shuttle (available 24 hours) for MYR 210 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, facials or body scrubs, and international cuisine is served at The Square, which is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a health club. Public transportation is only a short walk: Raja Chulan Station is 6 minutes and Bukit Bintang Station is 9 minutes.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 302 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 5 per stay; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Golfing nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Turndown service
  • Free extra futon
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Zen Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Gourmet Bar – This bar specialises in local and international cuisine and only serves light fare. Open daily.
Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 104.44 per person
  • Airport shuttle service is offered for an extra charge of MYR 210 per vehicle (one-way. Maximum occupancy 3)
  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 130.0 per night
  • Airport shuttle service for children up to age 18 costs MYR 0 (one-way)

Parking

  • Self-parking costs MYR 5 per stay with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Does Novotel Kuala Lumpur City Centre offer free cancellation for a full refund?
Yes, Novotel Kuala Lumpur City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Kuala Lumpur City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Kuala Lumpur City Centre?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Novotel Kuala Lumpur City Centre?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Kuala Lumpur City Centre?
Yes. Self-parking costs MYR 5 per stay. Parking spaces may be limited.
Is an airport shuttle service offered by Novotel Kuala Lumpur City Centre?
Yes, an airport shuttle is available. The charge is MYR 210 per vehicle one-way.
What are the check-in and check-out times at Novotel Kuala Lumpur City Centre?
You can check in from 2 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
What is there to do at Novotel Kuala Lumpur City Centre and nearby?
Novotel Kuala Lumpur City Centre has a spa and an outdoor pool, as well as a health club.
Are there restaurants at or near Novotel Kuala Lumpur City Centre?
Yes, The Square offers international cuisine.
What's the area around Novotel Kuala Lumpur City Centre like?
Novotel Kuala Lumpur City Centre is a short 6-minute walk from Raja Chulan Station and 12 minutes' walk from Petronas Twin Towers.

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Budget hotel with budget service.
I had a late check-in and was assigned a room at the end of the corridoor, with access via a little passage. I asked if I might have another room and was given one on the premier floor. The room was fine but I left my glasses at the previous room, and when I rang reception if I might go with the concierge to retrieve my spectacles, I was told by the receptionisht that the concierge had to go alone, which I thought rather odd. Ten minutes later, the concierge knocked on my door to say he'd found nothing. That little misadventure aside, the hotel is dated and the staff though friendly, was poorly trained. They gave me conflicting information regarding payment for the taxi to KLIA. One said I had to pay the hotel, the other, that I had to give the cash directly to the driver. Novotel KL's location is good, but that's about it. Breakfast was dreadful. My advice? Pay a little more, and stay elsewhere.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phang, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ngan Hay, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

6/10 Good

Thomas Ting King, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Sanisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Room service was very good.
Riju, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Central of shopping area, Wisma Casway opposite hotel got Japanese restaurants and many PUB's
YOICHIRO, 3-night trip
Verified Expedia guest review

6/10 Good

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Sasipat, 3-night romance trip
Verified Expedia guest review