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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Marco Polo Shenzhen

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Children's club (surcharge)
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Free WiFi
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048, China

Luxury hotel with outdoor pool, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good. Dec 30, 2019
  • Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a…Dec 6, 2019

Marco Polo Shenzhen

from €88
  • Club Deluxe Room
  • Deluxe Room
  • Deluxe Suite
  • Superior Room
  • Club Room

What’s around Marco Polo Shenzhen

Landmarks

  • In Futian
  • Coco Park - 21 min walk
  • Shenzhen Convention and Exhibition Center - 26 min walk
  • Happy Coast - 31 min walk
  • Huaqiangbei - 33 min walk
  • Shenzhen Lianhuashan Park - 17 min walk
  • Shenzhen City Hall - 18 min walk
  • Shenzhen Library - 19 min walk

Getting around

  • Shenzhen Intl. Airport (SZX) - 39 min drive
  • Hong Kong Intl. Airport (HKG) - 49 min drive
  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Station - 7 min drive
  • Hong Kong Sheung Shui Station - 12 min drive
  • Shopping Park Station - 7 min walk
  • Futian Station - 8 min walk
  • Shenzhen Convention and Exhibition Center Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 391 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • German
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner.

Carrianna Chinese Restaur - This restaurant serves lunch and dinner.

Nishimura Japanese Restau - This restaurant serves lunch and dinner.

Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Marco Polo Shenzhen’s small print

Also known as

  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen Hotel
  • Marco Polo Shenzhen Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen
  • Marco Polo Shenzhen
  • Shenzhen Marco Polo
  • Marco Polo Shenzhen Hotel Shenzhen
  • Marco Polo Shenzhen Hotel
  • Shenzhen Marco Polo Hotel
  • Marco Polo Hotel Shenzhen
  • Shenzhen Marco Polo Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 250 per night

Buffet breakfast is offered for an extra charge of CNY 171 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Marco Polo Shenzhen

  • Does Marco Polo Shenzhen offer free cancellation for a full refund?
    Yes, Marco Polo Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Marco Polo Shenzhen?
    Yes, there's free self parking.
  • Is there a pool at Marco Polo Shenzhen?
    Yes, there's an outdoor pool.
  • Are pets allowed at Marco Polo Shenzhen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Marco Polo Shenzhen?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Marco Polo Shenzhen?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Zi Du Concept Sichuan Specialty (2-min walk), The Kitchen Futian (4-min walk), and 仙人掌餐厅 Coyote's Mexican Cantina (5-min walk).
  • Is airport shuttle service offered by Marco Polo Shenzhen?
    Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.

Recent reviews

Very Good 8.4 From 360 reviews

Exceptional 10.0
Surprising visit
Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days
hk1 night romance trip
Very Good 8.0
Good location, nice hotel
Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple bars next to it, lower floor rooms might bother some during the night time.
ANDY, us1 night business trip
Exceptional 10.0
Shenzhen is semi-future!
Marco Polo held a great experience and hotel was comforting!
us1 night trip with friends
Exceptional 10.0
Wonderful stay
Wonderful stay with a nice buffet breakfast. The location of the hotel is great very close to metro and coco park mall. Very convenient.
Hei Tung Dawn, hk1 night romance trip
Very Good 8.0
Room is quite compact but well maintained and modern deco. Before booking at this hotel it’s says stay night reward will be rewarded by hotel.com after stay but email confirmation says otherwise. Clarified with hotel.com the rewarded will be awarded. Indeed after the stay reward night was credited and I needed to scam receipt etc to prove my stay. Hotel.com says is because I chose to pay at hotel, but halo, this is the option I preferred and available. I think this problem still exist and hotel.com need to sort out with the hotel. Apart from this hassle all is good.
sg3 night business trip
Exceptional 10.0
The Marco Polo is our forst choice of hotel when traveling to Shenzhen! Central location, walking distance to the subway and bullet train station. Malls nearby with restaurants and bars. Staff are always extremely accommodating, very professional and english speaking. We look forward to staying with you again very soon.
Brett, au1 night business trip
Very Good 8.0
Convenient and comfortable
Convenient location in a quiet part of the city. Good for both business or pleasure. Good sized room and very clean.
adrian, hk1 night trip with friends
Good 6.0
Staff needed more training
Not a 5 star hotel. Staff are not trained well for customer service. No greeting at all time. Room generally clean but small. Toilet door is broken. The noise from a disco in front of hotel makes us mad at night.
hk1 night family trip
Exceptional 10.0
值得推介
位置佳,附近有很多餐廳,又鄰近coco park 黃昏有開床服務 gym room 有免費yoga class 上
hk2 night romance trip
Exceptional 10.0
Nice clean comfortable
Room is clean, nice, comfortable. Please check your ironing board cover for dust/ wear & tear before sending up to the room. Overall 4.5/5
sg2 night business trip

Marco Polo Shenzhen

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