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All properties in Lahaina, Hawaii, United States of America
1 room, 2 adults

The Ritz-Carlton, Kapalua

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Boat tours nearby
  • Connecting/adjoining rooms available
1 Ritz-Carlton Drive, Lahaina, HI, 96761, United States of America

5-star beach resort with golf course, near West Maui Mountains
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Boat tours nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure. Find out more

  • It was a great stay. Service was wonderful. The hotel could use some upgrades on hall…Feb 7, 2021
  • We really enjoyed our stay at the ritz! The property is beautiful and never felt crowded!…Mar 5, 2020

The Ritz-Carlton, Kapalua

from €741
  • Deluxe Room, Non Smoking, Resort View
  • Club Room, 1 King Bed, Non Smoking, Resort View
  • Deluxe Room, Non Smoking, Ocean View
  • Suite, 1 Bedroom, Non Smoking, Garden View
  • Suite, 1 Bedroom, Non Smoking
  • Club Room, 1 King Bed, Non Smoking, Ocean View
  • Room, Terrace, View
  • Suite, 2 Bedrooms, Non Smoking, Garden View (Residential)
  • Suite, 2 Bedrooms, Non Smoking, Ocean View (Residential)
  • Suite, 2 Bedrooms, Non Smoking, Oceanfront (Residential)
  • Presidential Suite, 1 King Bed, Non Smoking, Oceanfront
  • Royal Suite, 1 Double Bed, Non Smoking, Oceanfront
  • Club Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking, Ocean View
  • Suite, 1 Bedroom, Non Smoking, Ocean View (Residential)
  • Suite, 1 Bedroom, Non Smoking, Oceanfront (Residential)
  • Suite, 1 Bedroom, Non Smoking, Garden View (Residential)

What’s around The Ritz-Carlton, Kapalua

Landmarks

  • Napili Bay - 24 min walk
  • Kapalua Beach - 25 min walk
  • West Maui Mountains - 9 min walk
  • Kapalua Golf Club Plantation Course - 34 min walk
  • Honolua Bay - 37 min walk
  • Oneloa Beach - 10 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • D.T. Fleming Beach Park - 18 min walk

Getting around

  • Kahului, HI Airport (OGG) - 54 min drive
  • West Maui Airport (JHM) - 14 min drive
  • Lahaina Sugar Cane Train Station - 17 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 463 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite valet parking (USD 30.00 per day)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Offsite

  • Free beach shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 200000
  • Conference space size (meters) - 18580
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Furnished lanai
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 65-inch Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Waihua Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 15 years old are not allowed in the spa.

Dining

The Banyan Tree - This poolside restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Kai Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Burger Shack - This beach family restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

'Olu Cafe - This poolside café specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Alaloa Lounge - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby

Awards and affiliations

The Ritz-Carlton, Kapalua is listed in the 2017 Condé Nast Traveler Top 100 List.

The Ritz-Carlton, Kapalua’s small print

Also known as

  • Kapalua Ritz-Carlton
  • The Ritz-Carlton, Kapalua Resort Lahaina
  • Ritz-Carlton Hotel Kapalua
  • Ritz-Carlton Kapalua Resort Lahaina
  • Ritz-Carlton Kapalua Hotel
  • Ritz-Carlton Kapalua Lahaina
  • The Ritz Carlton Kapalua
  • The Ritz Carlton, Kapalua
  • The Ritz-Carlton, Kapalua Resort
  • The Ritz-Carlton, Kapalua Lahaina

Policies

State tax ID - 234409

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool open 24-hours

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 15 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 36.76 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Additional inclusions

Optional extras

Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Valet parking costs USD 30.00 per day

Buffet breakfast is offered for an extra charge of USD 50 for adults and USD 25 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Kapalua

  • Does The Ritz-Carlton, Kapalua offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Kapalua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Kapalua?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ritz-Carlton, Kapalua?
    Yes. Valet parking costs USD 30.00 per day. Electric vehicle charging is available.
  • Is there a pool at The Ritz-Carlton, Kapalua?
    Yes, there are 3 outdoor pools and a children's pool. Guests have 24-hour pool access.
  • Are pets allowed at The Ritz-Carlton, Kapalua?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Ritz-Carlton, Kapalua?
    You can check in from 4 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Ritz-Carlton, Kapalua?
    Yes, there are 6 onsite restaurants, featuring alfresco dining, seafood, and garden views. Nearby restaurants include Sansei Seafood Restaurant & Sushi Bar (5-min walk), Plantation House (2.4 mi), and Maui Brewing Company (2.9 mi).
  • What is there to do at The Ritz-Carlton, Kapalua and nearby?
    Have fun with onsite activities like snorkeling and surfing, and practice your swing on the golf course. Additional recreation onsite includes aerobics , basketball, and ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. The Ritz-Carlton, Kapalua also has 3 bars, a 24-hour fitness center, and a sauna, as well as beach cabanas and a garden.

Recent reviews

Fabulous 8.8 From 460 reviews

Exceptional 10.0
All our cares satisfied...
We just wish we could stay longer on Maui and to take more advantage of the amenities of the Ritz Carlton.
Terry E, us2 night trip with friends
Exceptional 10.0
The Ritz is secluded and fabulous! 5 star!
The Ritz is an amazing and beautiful secluded resort. We loved the grocery store across the street. We ate at both the nice upscale outdoor restaurant, and the beach restaurant and both were great. They provide towels and water bottles for your outings. There is plenty for kids of any age to do. The concierge services were excellent. Very upscale and relaxig place. We really enjoyed our stay.
Lorrie, us1 night trip with friends
Exceptional 10.0
Very happy, excellent service!! Can’t wait to go back.
us7 night family trip
Exceptional 10.0
Service was awesome!! Everyone was so nice and friendly!!! Everything was perfect!! The view, the staff, the cleanliness!!! By far my favorite vacation!!!
us7 night family trip
Fair 4.0
I liked everything about the property except that you make a club level ocean view and when i get there they tell me it is a partial view . To me an ocean view means straight out my room is an ocean view but i guess Ritz Carlton thinks an ocean view is to look around the corner to the left. Also i was not able to get my points because it was paid up front .That does not make me happy.after spending over $10,000
us6 night trip
Exceptional 10.0
We loved the friendly service and easy access to the pool/beach.
us6 night romance trip
Exceptional 10.0
Beautiful property, overall great experience. Will be coming back.
Sasha, us4 night romance trip
Exceptional 10.0
The grounds are beautiful and the facilities are great! Kids have their own pool and adults can enjoy the “adult area” of the pool. There should be better food options available. Overall, great stay.
us4 night family trip
Exceptional 10.0
Great location, quiet, close to golf course and beaches, about 1hour drive to airport.
Worldtraveler, us3 night family trip
Exceptional 10.0
Amazing hotel, rainy part of the island
Great service, as you should expect from the Ritz. Provided us a day room until 8:30pm at no cost. House keeping came on a regular schedule and was reliable. Burger Shack has amazing burgers and shakes and view of the ocean. Kids love the nightly fire show by Banyan Tree. Had a couple good meals at Banyan Tree. Apps were excellent and entrees were good, but apps stood out. Only negative is the weather. Lots of wind, clouds and rain. Had to Uber closer to beaches closer to Laihana to get sun.
ca4 night family trip

The Ritz-Carlton, Kapalua