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1 room, 2 adults

Grand Excelsior Hotel Bur Dubai

4-star4 stars
Great for familiesThis property has good facilities for families.
Kuwait Road - Bur Dubai, Dubai, 121545, United Arab Emirates

4-star hotel with spa, near BurJuman Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,200 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Bar
Bar is awesome
Cleanliness
Quite clean

Grand Excelsior Hotel Bur Dubai

from €70
  • Premium Room
  • Deluxe Room
  • Family Room
  • Executive Suite, 1 Bedroom
  • Premium Suite, 1 Bedroom
  • Executive Connecting 2 Bedroom Suite
  • Premium Connecting 2 Bedroom Suite

What’s around Grand Excelsior Hotel Bur Dubai

Landmarks

  • In Bur Dubai
  • BurJuman Mall - 19 min walk
  • Dubai Museum - 25 min walk
  • Grand Mosque - 25 min walk
  • The Dubai Heritage Village - 31 min walk
  • Dubai Cruise Terminal - 38 min walk
  • Gold Souk - 41 min walk
  • Dubai World Trade Centre - 42 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Al Karama Station - 14 min walk
  • Saeediya Station - 15 min walk
  • Khalid Bin Al Waleed Station - 22 min walk
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-4 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 7 bars/lounges
  • 4 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Nightclub
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 34647
  • Conference space size (meters) - 3219
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Russian
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Docklands - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

AAngan - This restaurant specializes in Indian cuisine.

Soto Soto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Grand Excelsior Hotel Bur Dubai’s small print

Also known as

  • Grand Excelsior
  • Grand Excelsior Hotel Bur Dubai Hotel Dubai
  • Grand Excelsior Bur Dubai
  • Grand Excelsior Hotel
  • Grand Excelsior Hotel Bur Dubai
  • Grand Excelsior Hotel Bur
  • Grand Excelsior Bur
  • Excelsior Bur Dubai Dubai
  • Grand Excelsior Hotel Bur Dubai Hotel
  • Grand Excelsior Hotel Bur Dubai Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 15 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 125.0 per night

Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 37.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 87 reviews

Fair 4.0
Bad Experience
My experience with this hotel was very bad. My friends checked in to the hotel before I arrived and the rooms were not clean. They were so tired that they asked the staff to change the sheets and went to sleep directly and didn'T tell me about it. The next morning they woke up feeling so itchy and couldn't bear it so they told the hotel about it. The staff changed the sheets again and cleaned the rooms but what was done was done. Horrible experience. can't believe this happened to us with Hotels.com
Iyad, us3 night business trip
Fair 4.0
Disappointment
Utter disappointment from the second you arrive. There's no one to attend to the door or help you with your luggage. The interiors seem classy in the pics but the faux wood fails to impress. Most of the switch boards in our room weren't working and there were no towels in the bathroom. You can surely do better in this city, this hotel is best avoided.
UPINDER, in1 night romance trip
Exceptional 10.0
Great location, great staff. All very good.
Nick, us1 night business trip
Very Good 8.0
Dubai Business
The service at this hotel is awesome. They do need some upgrades in the rooms. Overall it’s a 3 1/2 star hotel with 10 star service.
Lori, caBusiness trip
Exceptional 10.0
A+ stay
Hotel staff was amazing
Bryan, caBusiness trip

Grand Excelsior Hotel Bur Dubai

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