Marco Polo Plaza Cebu

Photo gallery for Marco Polo Plaza Cebu

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Marco Polo Plaza Cebu

Marco Polo Plaza Cebu

4.0 star property
4-star hotel with 3 restaurants, near Ayala Center

8.8/10 Fabulous

996 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Cebu Veterans Drive, Nivel Hills, Apas, Cebu, Cebu, 6000
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
For families
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lahug
  • Ayala Center - 42 min walk
  • Waterfront Cebu City Casino - 8 min drive
  • Carmelite Monastery - 3 min drive
  • USC-North Campus - 3 min drive
  • Cebu Business Park - 12 min drive
  • Gaisano Country Mall - 4 min drive
  • Mango Square - 13 min drive
  • Cebu Doctor's University Hospital - 13 min drive
  • Fuente Osmena Circle - 13 min drive
  • Cebu Provincial Museum - 4 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Marco Polo Plaza Cebu

Placing you 2.2 mi (3.5 km) from Ayala Center and 2.8 mi (4.5 km) from Fuente Osmena Circle, Marco Polo Plaza Cebu offers an airport shuttle (available 24 hours) for PHP 3000 per vehicle. Guests can take a dip in the outdoor pool or grab a bite to eat at Cafe Marco, which is one of 3 restaurants and serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a health club and a sauna. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 329 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Children's pool
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available

Languages spoken

  • English
  • Filipino

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Marco – This restaurant serves breakfast, brunch, lunch and dinner.
BLU Bar & Grill – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
El Viento – This restaurant is located by the pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
On-site venue No. 4 – lobby lounge.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: PHP 2000.00 per day

Optional extras

  • Breakfast costs between PHP 350.00 and PHP 850.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 3000 per vehicle (one-way. Maximum occupancy 6)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City
Marco Polo Plaza Cebu Cebu
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Hotel Cebu

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Joseph, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mask are required and some staff will try to enforce yet mask usage is not consistence even with working staff. Seems very hypocritical.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kim, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We highly recommend Marco Polo. The hotel is clean, it's newly renovated. The buffet breakfast is good, there are a lot of good choices.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco Polo Hotel is excellent.
Beyond expectations the service is amazing.The staff is very friendly attentive very professional.The hotel is so clean and the food buffet is amazing delicious and a lots of selections. This is our favorite Hotel now over and over again .
Danilo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Maria c vestil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Its okay but its far from the city and its hard to het a cab. Plus the room automatically lock for check out. So have to ask the front desk to open the room.
Ana nerissa, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not so good for 4 star hotel
Bath room is outdated. Need to remodel, , the price for this kind of hotel is not worth it,despite of being clean, but you can see the molds and the whole bathroom is just like 2star hotel., the only good this is the lobby. Food is fine but in small serving.
Sid, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I was upgraded to a jr suite - it as spacious than a regular room. However the furnishings were old and had not been updated for sometime. I paid for breakfast which was not originally included and found a fixed menu of American, Filipino, Asian. My American breakfast consisted of scrambled eggs, hash brown, bacon , fruit juice and fruit. It was just okay for a cost of $12 . A bit disappointed in this probably once grand hotel.
Nestor, 1-night trip
Verified Expedia guest review