Carlton Hotel Dublin Airport Hotel

We wouldnt be rushing back to stay at this hotel anytime soon as staff are not very helpful in the bar especially and due to Covid - 19 we were rushed into the restaurant told to order our food within 3 mins after we checked in as the kitchen was closing and then also told the bar was closing at 9pm instead of 10pm upon arrival which was an hour earlier from what reception had told us when we rang before we booked,then the bar had no smirnoff vodka or rockshore larger either which we both drink and can get anywhere else in dublin without issue whatsoever! Their was approx 5 people in the bar only and we were just rushed to eat up and leave as quickly as possible which along with not having the alcohol we both like for a 4 star hotel it was very poor service and the girl serving us was not in the least bit welcoming had a bad attitude and even came across as rude and not friendly to us at all. The hotel and our room itself was very clean and comfortable but the bar staff unfortunately let this hotel down with their unhelpful manner and attitudes and they need some serious re-training on how to treat paying customers a lot more politely and how to be much more helpful and welcoming too!

the staff are polite abd friendly the rooms are clean

Nice place - food was good - service was good - bedroom was fine - never got the wake up call that was promised??Only complaint I have was we rang from airport - because it was a horrible night - to see what time shuttle was due - we were put on hold for 20 minutes - we hung up - when we got to hotel - 3 people behind reception desk - doing very little??

Very well situated for Dublin Airport and parking!

Room was clean & in order. The environment was good. Very close to the airport. Bus to take us to the hotel which was fantastic. Thanks

This is a comfortable and convenient hotel, perfect for an early morning flight from Dublin airport

Staff very friendly and helpful

extremely happy with Carlton hotel. this was our 2 nd time staying there. very happy with room & bar lounge etc. did not have breakfast there. Staff very courteous & helpful. would highly recommend this hotel to anybody looking for a place to stay near airport & also car parking was free also.

At check in because I was paying cash I was told by an extremely rude employee that I had to pay €200 deposit on top of a €180 room fee , I then offered them to take my card details and was told I could not use a debit card it must be a credit card . When booking the room I was never notified that this was procedure and I had stayed here previously numerous times and never had this problem . When I said I wasn’t notified I was told I ‘should have read the small print’ my room was fabulous but I would never ever stay here again because of how rude the staff were !! I asked to see the manager and was told ‘your looking at one’ so so rude and really set a bad mood off for my New Year’s Eve stay