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The Maslow Hotel, Sandton

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Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Down duvets, pillow-top beds, minibar, in-room safe

Overview of The Maslow Hotel, Sandton

VIP Access

The Maslow Hotel, Sandton

4.0 star property
4-star hotel in Sandown with spa and outdoor pool

8.8/10 Fabulous

466 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Corner Grayston Drive and Rivonia Road, Sandton, Gauteng, 2031

Room options

About this area

What's nearby

  • In Sandown
  • Montecasino - 25 min drive
  • Gold Reef City - 28 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive
  • Johannesburg (HLA-Lanseria) - 50 min drive
  • Johannesburg Sandton Station - 14 min walk
  • Johannesburg Park Station - 14 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free train station drop-off
  • Free shopping centre shuttle

Restaurants

  • Allora - 5 min walk
  • The Bull Run - 10 min walk
  • The Codfather - 11 min walk
  • Knead - 12 min walk
  • Raj - 12 min walk

About this property

The Maslow Hotel, Sandton

The Maslow Hotel, Sandton offers an airport shuttle (available 24 hours) for ZAR 748 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 281 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station shuttle available 24 hours a day

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Golf lessons nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (5283 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Alarm clock
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Lacuna Bistro – Overlooking the pool and garden, this bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lacuna Bar – This tapas bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 748 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Maslow Hotel Johannesburg
Maslow Hotel
Maslow Johannesburg
Maslow Hotel Sandton
Maslow Sandton
The Maslow Sandton Greater Johannesburg
The Maslow Sandton
The Maslow
The Maslow Hotel, Sandton Hotel
The Maslow Hotel, Sandton Sandton
The Maslow Hotel, Sandton Hotel Sandton

Frequently asked questions

Does The Maslow Hotel, Sandton offer free cancellation for a full refund?
Yes, The Maslow Hotel, Sandton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Maslow Hotel, Sandton?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at The Maslow Hotel, Sandton on 11 December 2022 start from €103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Maslow Hotel, Sandton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Maslow Hotel, Sandton?
Yes, there's an outdoor pool.
Are pets allowed at The Maslow Hotel, Sandton?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Maslow Hotel, Sandton?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Maslow Hotel, Sandton?
Yes, an airport shuttle is available. The charge is ZAR 748 per vehicle one-way.
What are the check-in and check-out times at The Maslow Hotel, Sandton?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at The Maslow Hotel, Sandton?
No, this hotel doesn't have a casino, but Montecasino (25-min drive) and Gold Reef City (28-min drive) are both nearby.
What is there to do at The Maslow Hotel, Sandton and nearby?
The Maslow Hotel, Sandton has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near The Maslow Hotel, Sandton?
Yes, there's an on-site restaurant that offers international cuisine and garden views. Nearby restaurants include Allora (5-min walk), The Bull Run (10-min walk) and The Codfather (11-min walk).
What's the area around The Maslow Hotel, Sandton like?
The Maslow Hotel, Sandton is in Sandown, a short 15-minute walk from Nelson Mandela Square and 16 minutes' walk from Sandton City Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Kebaso, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GERARD, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The room was excellent. The service and willingness to help was pathetic! There was no kiddies breakfast available for my children which is disappointing! The service received at check-in as well as at the breakfast was very poor. I expected more from such a renowned hotel!
Zahraa Ashraf Omar, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible service
Last 2 stays were terrible service. Hotel reception did not know about the room types, concierge and reception as well as room service did not answer the phones continuously. Very bad experience
Nazia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gerard, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

BONGAI, 2-night trip
Verified Expedia guest review

6/10 Good

It’s a business hotel first and foremost in the perfect location to do things in Sandton and the surrounding area. So if that’s your requirement it’s great. If you have kids then it may not be for you.
Farai, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasing
Phinius, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel
Daddy Kisula, 2-night family trip
Verified Expedia guest review

4/10 Fair

Grossly misrepresented and disappointing
It was really disappointing for a 4-star establishment. We stayed in an Executive Suite, and R1000 was taken from my card for “incidentals” but what for God alone knows because they don’t have a minibar. What other incidentals can they think of? The dinner I ordered in-room and had to pay by card anyway as well? I had to check out quickly as I had an emergency at the office, so the front desk taking their time caused me to eventually just take my bags and leave. Now they sit with an extra R1000 for nothing. It’s also a gross misrepresentation on all the hotel listing sites stating its one of the amenities, but when enquiring, I was told they only give you water in the minibar. So in fact, its an empty minifridge, not a minibar!! The place was also not all that clean and they can surely take some time to sort out the upholstery and carpets just a tad. It can definitely do with a serious refresh!
Gavin, 1-night trip
Verified Hotels.com guest review