The Hotel Castro

Photo gallery for The Hotel Castro

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Frette Italian sheets, premium bedding, individually decorated
Frette Italian sheets, premium bedding, individually decorated
Frette Italian sheets, premium bedding, individually decorated
Frette Italian sheets, premium bedding, individually decorated

Overview of The Hotel Castro

The Hotel Castro

2.5 star property
Convenient for Castro Street

9.6/10 Exceptional

9 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
4230 18th St, San Francisco, CA, 94114
Main amenities
  • Housekeeping (on request)
  • Rooftop terrace
  • Air conditioning
For families
  • Television
  • Espresso maker
  • Blackout curtains
  • Lift
  • Premium bedding
  • Hulu
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Castro District
  • Castro Street - 1 min walk
  • Mission Dolores Park - 13 min walk
  • Twin Peaks - 19 min walk
  • Alamo Square - 21 min walk
  • Painted Ladies - 24 min walk
  • Golden Gate Park - 25 min walk
  • University of California, San Francisco - 27 min walk
  • Van Ness Avenue - 27 min walk
  • University of San Francisco - 31 min walk
  • War Memorial Opera House - 32 min walk

Getting around

  • San Francisco International Airport (SFO) - 25 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 37 min drive
  • Concord, CA (CCR-Buchanan Field) - 38 min drive
  • Bayshore Station - 9 min drive
  • San Bruno Station - 15 min drive
  • San Francisco Station - 16 min drive
  • Castro Station - 4 min walk
  • Market St & Noe St Stop - 7 min walk
  • 17th St & Castro St Stop - 4 min walk

About this property

The Hotel Castro

The Hotel Castro features a rooftop terrace and puts you within a 15-minute walk of Mission Dolores Park. Also, Painted Ladies and Kaiser Permanente Medical Center are a short five-minute drive away. Public transportation is only a short walk: Castro Station is 4 minutes and 17th St & Castro St Stop is 4 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • This virtual service hotel offers 24-hour guest support by text or phone.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Winery tours nearby

Facilities

  • Rooftop terrace

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Handrails in hallways
  • Handrails in stairwells
  • Hand-held showerheads
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Smart speaker
  • 43-inch Smart TV
  • Digital TV channels
  • Hulu

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • Mobile key entry

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests can access their rooms with a mobile device.

Contactless check-in is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Hotel Castro Hotel
The Hotel Castro San Francisco
The Hotel Castro Hotel San Francisco

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

8.9/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Porfirio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Super close to heart of Castro. Nice balcony and modern ambience. Late check in was only issue, nowhere to stow luggage pre check in.
Petros, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The picture I saw appeared that the room was slightly larger than what I encountered when I arrived. Everything was clean it worked for a solo vacation but I wouldn’t have two people in that room. Surrounding city was nice and the best I could find in the Castro area
Jacob, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Boutique in the Castro
Fantastic location in the Castro with great restaurants and amenities surrounding. Rooms are nice and efficiently laid out. Virtual front desk works well and rooms overlooking front street and rooftop deck provide for nice indoor/outdoor areas.
Kim D, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Five stars all around! From the check in experience to the fabulous rooms to the amazing location. We can't wait to come back again! The hotel opened recently but we were pleasantly surprised how smooth everything went. They spared no detail in the rooms. The wifi was fast enough to take a zoom call with no problems. Don't forget to take a photo from the rooftop!
Brittany, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Five stars for the location alone, you really cant find a better spot in the Castro. The room was small but you can tell they thought of every little detail, like the nespresso machine and really cool artwork. The manager, Ola, was very friendly and accommodating. Definitely recommend if you want to enjoy the Castro's nightlife since the location is so convenient.
Gabriela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

One of my favorite boutique hotels! It just opened recently, and it felt like we might have been the first ones to stay in our room! Everything was in perfect condition and even had that "new hotel" smell. I will note that the hotel doesn't provide parking. We parked on the street in a metered spot. We drove all around the area (definitely recommend driving up to Marin for some hiking) but could easily walk to restaurants and bars in the Castro.
Adrienne, 1-night romance trip
Verified Expedia guest review