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Helms Inn

City-center hotel within walking distance of Royal BC Museum

  • Free WiFi
From
€82

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9.0.Superb.
  • Helms Inn is in a great location, within easy walking distance of downtown Victoria and…

    Oct 15, 2019

  • Great location on Douglas Street, across from Beacon Hill Park, withing walking distance…

    Jul 21, 2019

See all 961 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • In Downtown Victoria
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 12 min walk
  • Royal BC Museum - 4 min walk
  • Victoria Conference Centre - 4 min walk
  • Save-On-Foods Memorial Centre - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, 1 King Bed
  • Suite, 2 Double Beds
  • Suite, 1 King Bed
  • Double Room
  • Basic Studio, 1 King Bed

Location

  • In Downtown Victoria
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 12 min walk

What’s around

Landmarks

  • In Downtown Victoria
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 12 min walk
  • Royal BC Museum - 4 min walk
  • Victoria Conference Centre - 4 min walk
  • Save-On-Foods Memorial Centre - 18 min walk
  • Victoria Fisherman's Wharf - 18 min walk
  • Thunderbird Park - Royal BC Museum - 2 min walk
  • Government Street - 2 min walk
  • St. Ann's Academy - 4 min walk
  • British Columbia Parliament Building - 5 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 26 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 159 min drive

At a glance

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 5:00 PM-anytime
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered onsite self parking (CAD 10 per night; includes in/out privileges)
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Garden
  • Library

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Helms Inn
  • Helms Inn Victoria
  • Helms Inn Hotel Victoria
  • Helms Inn Victoria
  • Helms Victoria
  • Helm`s Hotel Victoria
  • Helms Hotel Victoria
  • Helms Inn Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Uncovered self parking costs CAD 10 per night with in/out privileges

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Helms Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 10 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 5:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include Tre Fantastico (4-min walk), Browns Social House (5-min walk), and Tea at the Empress (5-min walk).
  • Helms Inn has a garden.
9.0.Superb.
  • 10.0.Exceptional

    This is certainly a GEM in Victoria. Very, clean excellent facilities and very comfortable beds. The staff are well trained and provide excellent commuter service. Chris was just amazing!! Before we arrived he solved an issues we had regarding separate room bookings made and arranged that we had the same room for the four nights of our stay . I cant recommend The Helms in highly enough.

    3 night trip, Apr 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Helm's Inn in Victoria, B.C.

    This is our go to hotel in Victoria. It is always clean. The staff are always polite, respectful and courteous. It is located across from Beaconsfield Park, near tourist attractions and within easy walking distance to shop. Our room had kitchen facillities so breakfast was a snap. We were able to have "happy hour" in our room. In the room there is adequate room to move around. The beds are comfortable. Windows open....a must for my husband. Lighting is good....with both pot lights and lamps. There was a small kitchen table with 2 chairs next to the kitchen area. A comphy chair sat in the corner close to the bed and a lamp for reading. Towels were not changed if hung up and were changed if left in the tub. Hair product was good. Restaurants are nearby.....The Old Spaghetti House, The Sticky Wicket. For our 3rd night we found an excellent burger house....The Pink Bicycle on Blanchard within walking distance. Lunches we enjoyed in the Irish Times, the Bard and Banker and the Sticky Wicket. The hotel has parking for $5 a night. It seems secure and adequate. Rooms have been renovated since we started staying here on our yearly visits. More parking is currently being added. Next the outside is slated to be renovated. At the back there is a small seating area surrounded by gardens. We always sleep well at this hotel as the area is quiet at night.

    Gord, 2 night romance trip, Nov 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Kelly’s review

    A little floor noise from suite Above us

    Kelly, 1 night trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We love the Helm! Our favourite place to stay in Victoria. Walking distance to everything, & the rooms are beautiful! Comfort on every level! Can’t say enough about this place!

    Catherine, 3 night trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The outside of the hotel doesn't look great, and it's a little dated around the hotel (although it's dirty of damaged at all, just a little worn). But the room was fantastic. You could tell they've been renovated fairly recently as they are much more modern. I got the king bed studio. The bed was very comfy, it had a small dining table and 2 chairs, and an extra 2 leather chairs to sit around it. The bed was extremely comfy and the TV was very big with all the cable channels needed. Bathroom was small and cramped but not uncomfortable. The kitchen part was really small but had all you needed to cook apart from an oven tray. Fridge-freezer was a really big size too. The room was also extremely clean. Two small complaints though, both of which may change was covid is over. The check in and out times are not great. 10am check out and 5pm check in (although my room was ready so I was allowed to check in at midday, which was great). I've stayed at a few hotels during covid and none had times like that. Secondly is that the front door is always locked. You can open it with a key, but if you don't have ibe, you have to physically knock on the door or go around the back through the parking lot. It was OK when I checked in, but I came back in the afternoon and there was no one at the desk to let me in. I tried to find someone out back and found a guy cleaning near the lot. That's when I found the aforementioned back entrance which was unlocked. Bit annoying.

    Lewis, 1 night trip, Jan 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It’s very cozy and clean, large rooms with kitchenette. Perfect location to all amenities and close to the Parliament and Victoria harbour and just across from beautiful Beacon Park!

    Marianne, 1 night business trip, Dec 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Due to Covid staffing was minimal that was the only complaint.

    John, 2 night family trip, Dec 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Minor,but, annoying.

    Shower curtain was missing 3 hooks, so had a bath. Couldn't find the coffee filters.

    Edward, 1 night trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Friendly staff Don’t care for having to pay to park although I’m aware it’s common practice Very clean and cared for

    2 night business trip, Dec 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The suite was huge and beautifully renovated. The cable didn't work but I didn't want to watch TV.. Wifi was great & so was kitchenette. I had everything I needed at a great price.

    Anne, 4 night trip, Dec 1, 2020

    Verified Hotels.com guest review

See all 961 reviews