On the white sand beach of BlueBay Grand Esmeralda All Inclusive, find your perfect spot to soak up some sun. With a poolside bar and 5 on-site restaurants, unwind after a day of kayaking or volleyball. Indulge in spa treatments like massages and reflexology or keep active with fitness classes at the gym.
Reviews
6.46.4 out of 10
Good
Popular amenities
Bar
Pool
Spa
24/7 front desk
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
On the beach
5 restaurants and 4 bars/lounges
3 outdoor pools
Free children's club
2 outdoor tennis courts
Fitness centre
Beach sunloungers
Beach towels
Children's pool
Hot tub
Pool bar
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Private bathroom
Cable/satellite TV service
Garden
The current price is €154
€154
includes taxes & fees
9 May - 10 May
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)
Suite, 1 King Bed, Jetted Tub (Emerald)
Highlights
Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Day bed
Private bathroom
64 sq m
Sleeps 4
1 King Bed
View all photos for Suite, Pool Access, Garden View (Emerald)
Suite, Pool Access, Garden View (Emerald)
Highlights
Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Day bed
65 sq m
Sleeps 4
1 King Bed
View all photos for Deluxe Room, Partial Ocean View
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
What's nearby
Tres Rios Ecopark - 7 min drive - 2.8 km
El Camaleón Mayakoba Golf Course - 7 min drive - 4.6 km
Gran Coyote Golf - 9 min drive - 7.4 km
Maroma Beach - 12 min drive - 7.5 km
Playa del Carmen Main Beach - 24 min drive - 12.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.4 miles/23.1 km
Restaurants
Black & White - 1 min walk
Beach Bar - 6 min walk
Jaal-Ha - 8 min walk
Coco Café - 8 min drive
Bluemoon - 4 min walk
About this property
BlueBay Grand Esmeralda All Inclusive
At BlueBay Grand Esmeralda All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll be within a 10-minute drive of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 5 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other features of this all-inclusive property include a free kid's club, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and restaurant.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
5 restaurants
4 bars/lounges
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Babysitting (surcharge)
Local/corner shop
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Volleyball
Kayaking
Canoeing
Sailing
Personal watercraft (motorised)
Windsurfing
Shopping
Pool table
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba-diving nearby
Working away
3 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
8 buildings/towers
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
3 outdoor pools
Spa services
Hot tub
2 outdoor tennis courts
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive
Blue Bay Grand Esmeralda Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Esmeralda Inclusive incl
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property
Frequently asked questions
Does BlueBay Grand Esmeralda All Inclusive offer free cancellation for a full refund?
Yes, BlueBay Grand Esmeralda All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BlueBay Grand Esmeralda All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at BlueBay Grand Esmeralda All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at BlueBay Grand Esmeralda All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at BlueBay Grand Esmeralda All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at BlueBay Grand Esmeralda All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.
What is there to do at BlueBay Grand Esmeralda All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and 4 bars. BlueBay Grand Esmeralda All Inclusive also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near BlueBay Grand Esmeralda All Inclusive?
Yes, there are 5 on-site restaurants.
Does BlueBay Grand Esmeralda All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around BlueBay Grand Esmeralda All Inclusive like?
BlueBay Grand Esmeralda All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 12 minutes away by car.
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BlueBay Grand Esmeralda All Inclusive Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
6.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Food
Beach
Restaurant
Buffets
Air conditioning
Water
Lobby
Building
Reviews
8/10 Very good
25 Mar 2025
Nice Resort but can be better
The personal half its exellent but the other half its terrible also i wait 1 hour to make the check in
To make a reservation for dinner its hard always full but the food its exellent one of the best its the french
ZULMA I
ZULMA I, 4-night trip
10/10 Exceptional
17 Jan 2025
The staff was very attentive kind and engaging. A fun atmosphere for all ages. Grounds were very clean. Food was quite good with a lot of options. We would stay there again.
Nikki
Nikki, 7-night trip
8/10 Very good
31 Dec 2024
Beautiful ,but needs renovation, plus to .many kids, needs a adult only resort.
steve
10/10 Exceptional
15 Oct 2024
Amazing people and resort
Amiel
Amiel, 6-night trip
8/10 Very good
13 Jan 2025
We had a great time. The only amenity missing was a swim up bar. Building 2 was much more updated compared to 5/6
Tenecia
Tenecia, 5-night trip
10/10 Exceptional
28 Sept 2024
Staffs were amazing the place was beautiful and the food was great
Yericia
Yericia, 6-night trip
8/10 Very good
1 Jan 2025
We could tell they were still recovering from the hurricane but everything was clean. Staff was friendly and campus was nice and lots of foliage. Loved the wild life too
Charlotte
Charlotte, 5-night trip
10/10 Exceptional
15 Jan 2025
The staff were absolutely amazing here! The live entertainment was fun and entertaining. The fire show was one of the best shows ever accompanied by a beach party. 10/10 would come back here. If possible ask to stay in buildings 1-5. They are the buildings closest to the entertainment pool.
Renee Caroline Mcnevin
Renee Caroline Mcnevin, 7-night trip
10/10 Exceptional
18 Nov 2024
Really loved the pool
Denise Edwina Lynn
Denise Edwina Lynn, 7-night trip
4/10 Fair
3 Jan 2025
Limited buffet food, limited towels, limited hot water, limited seating at pool
Aaron J
Aaron J, 4-night trip
4/10 Fair
2 Jan 2025
It was a mediocre property, definitely needs updates or a rebuild soon. We did enjoy our time at the beach. Had to wake up to get beach chairs by 6:30 so thankfully I’m an early riser! Staff were kind and helpful.
Wendy Charlene
Wendy Charlene, 6-night trip
8/10 Very good
8 Jan 2025
The resort was nice, but they did charge us a fee for “stained” linen.
Jasmine
Jasmine, 7-night trip
6/10 Good
2 Jan 2025
Overall our stay was good. The food was okay, the grounds were nice (but the lobby and some of the main building areas need to be updated and have better lighting added), and the ease of booking specialty restaurants was nice, but not having hot water in your room all week and lack of organization in the lobby for check in and questions was frustrating. If I was looking for a get away to somewhere warm again and the price was right I would stay here again.
James
James, 7-night trip
10/10 Exceptional
14 Dec 2024
Great
Chris
Chris, 2-night trip
8/10 Very good
4 Aug 2024
Great property, clean and lots of food options.
Jamie
Jamie, 4-night trip
10/10 Exceptional
7 Oct 2024
Excellent service and friendly staff
orlando
orlando, 3-night trip
10/10 Exceptional
22 Aug 2024
I enjoyed my stay and felt welcomed.
Frederick
Frederick, 4-night trip
8/10 Very good
1 Jan 2025
A lot of walking between beach & rooms. The golf cart shuttles were nice but not super convenient. Resort should invest in more pool chairs, if you didn’t reserve chairs at 7am, you had to sit on the concrete. Restaurant options were acceptable, the ala carte restaurants were the best!
Koni
Koni, 6-night trip
8/10 Very good
19 Jan 2025
The resort, pools and beach were all beautiful. Great food, but must book restaurants as soon as you arrive to get in for dinner the second day, which is okay as the buffets are also excellent. Our only concern was that we didn’t confirm that transport from airport to resort (and back) was included - just incorrectly assumed it was, as it always has been with all-inclusive vacations. It was an additional $200 USD for round-trip e-taxi which was quite convenient once we realized that was our only option at that early hour.
Barry Kenneth
Barry Kenneth, 7-night trip
2/10 Poor
30 Dec 2024
Horrible check in experience the rooms were dirty.
Alam
Alam, 6-night trip
6/10 Good
12 Aug 2024
Decent for a quick 5 day getaway.
Sarah Anne
Sarah Anne, 5-night trip
8/10 Very good
29 Aug 2024
BlueBay Grand Esmeralda is a great family hotel with a lot of entertainment, great service and delicious food options.
It was a great vacation.
Sofiya
Sofiya, 11-night trip
4/10 Fair
5 Jan 2025
No, 4 star hotel.Dated and smelly rooms. Horrible food. Look somewhere else. Do not waste your money
wilfrido
wilfrido, 4-night trip
6/10 Good
20 Jan 2025
Room had mold , faulty door and toilet. Maintenance needs improvement.
Jose
Jose, 5-night trip
2/10 Poor
19 Dec 2024
They have only 20 beach chairs and 7 beach umbrellas for the whole resort . Lazy staff snd dirty rooms