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City Express Tuxtla Gutierrez

Photo gallery for City Express Tuxtla Gutierrez

Outdoor pool, open 8 AM to 8 PM, pool loungers
Outdoor pool, open 8 AM to 8 PM, pool loungers
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Standard Room, 2 Double Beds | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Standard Room, 2 Double Beds | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Overview of City Express Tuxtla Gutierrez

City Express Tuxtla Gutierrez

2.5 star property
Hotel with outdoor pool, near Cana Hueca Park

8.2/10 Very good

463 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Libramiento Sur Poniente 2950, Col.Santa Elena, Tuxtla Gutierrez, CHIS, 29060
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Tuxtla Guitierrez Central Square - 5 min drive
  • Canon del Sumidero National Park - 62 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 53 min drive
  • Area shuttle

Restaurants

  • Applebee's - 12 min walk
  • Dickens Coffee Shop - 13 min walk
  • El Rincon De Josefina - 13 min walk
  • Vips - 18 min walk
  • Hamburgueseria Curcuma - 20 min walk

About this property

City Express Tuxtla Gutierrez

City Express Tuxtla Gutierrez is a great choice for a stay in Tuxtla Gutierrez. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (430 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities will be closed during January and February:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express Tuxtla Gutierrez Hotel
City Express Tuxtla Gutierrez
City Express Tuxtla Gutierrez Mexico - Chiapas
City Express Tuxtla Gutierrez Hotel
City Express Tuxtla Gutierrez Tuxtla Gutierrez
City Express Tuxtla Gutierrez Hotel Tuxtla Gutierrez

Frequently asked questions

Does City Express Tuxtla Gutierrez offer free cancellation for a full refund?
Yes, City Express Tuxtla Gutierrez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Tuxtla Gutierrez?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at City Express Tuxtla Gutierrez on 3 December 2022 start from €46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Tuxtla Gutierrez?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Express Tuxtla Gutierrez?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at City Express Tuxtla Gutierrez?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Tuxtla Gutierrez?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at City Express Tuxtla Gutierrez?
You can check in from 3 PM - midnight. Check-out time is 1 PM. Express check-out is available.
What is there to do at City Express Tuxtla Gutierrez and nearby?
City Express Tuxtla Gutierrez has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near City Express Tuxtla Gutierrez?
Yes. Nearby restaurants include Applebee's (12-min walk), Dickens Coffee Shop (13-min walk) and El Rincon De Josefina (13-min walk).
What's the area around City Express Tuxtla Gutierrez like?
City Express Tuxtla Gutierrez is a short 16-minute walk from Cana Hueca Park and 19 minutes' walk from Plaza Crystal Shopping Mall.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Juan Gabriel, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Friendly staff good location my only complaint is the noise from the chair from the above room. Chairs need some type of pad
Carlos, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patrícia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Flexible transportation
Mary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The location of this hotel is great, not too far from downtown, close to central shops and cathedral church. Easy and convenient to local shops.
Alejandro, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good value
All was as expected. Breakfast was not so great
Ronald J., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

change the pillow!! Please normal pillow!! you have a very little pillow uncuntruble to sleep!! other then yhat is perfect!!
martha, 6-night family trip
Verified Expedia guest review

6/10 Good

Upon check in we were given a room that was already occupied. It was embarrassing because we woke up the guest when I tried to open the door. Fortunately he had the security lock on and very kindly showed us his room key. We apologized and needed to return to the front desk for a new room. We asked the security guard to check the new room to avoid being embarrassed again!
Gerald, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Not my first option for my next trip.
It was Ok, they have to changed my room as the first one the shower looks quite dirty. Is a bit noisy due their location, unfortunately the pool was closed to repairs and surprising the hotel looks dated, I like City Express because they tend to be more up with their upkeep, unfortunately this is not.
Herman, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Javier F., 3-night family trip
Verified Hotels.com guest review