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Majaro Hotel Tulum

Photo gallery for Majaro Hotel Tulum

Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Terrace/patio

Overview of Majaro Hotel Tulum

Majaro Hotel Tulum

3.5 star property
3.5-star hotel in Tulum with outdoor pool and restaurant

9.0/10 Superb

44 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760

Room options

About this area

What's nearby

  • Tulum National Park - 5 min drive
  • Tulum Beach - 9 min drive
  • Playa Paraiso - 17 min drive
  • Gran Cenote - 19 min drive
  • Tulum Mayan Ruins - 22 min drive
  • Sian Ka'an Biosphere Reserve - 27 min drive
  • Xel-Há Park - 28 min drive
  • Dos Ojos Cenote - 124 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Curry by Po Thai - 7 min walk
  • Los Aguachiles Tulum - 16 min walk
  • Hunab Ku - 17 min walk
  • Manglar - 17 min walk
  • La Barracuda - 3 min drive

About this property

Majaro Hotel Tulum

Putting you within a 10-minute drive of Tulum Beach, Majaro Hotel Tulum features an airport shuttle (available 24 hours) and a rooftop terrace. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this Mediterranean hotel include an outdoor pool, a poolside bar and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free secured, uncovered on-site self-parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike tour information
  • Ecotours nearby
  • Scooter/moped hire nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Bike parking
  • Spa services

Accessibility

  • Accessible airport shuttle
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • 1 steps to reach property
  • Smooth flooring in room

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Tablo – On-site coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: MXN 630 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 per person
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs MXN 0
  • Guests must contact this property in advance to reserve cots/infant beds and sofa beds

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Property registration number OMA211029MB8

Also known as

Majaro Hotel Tulum Hotel
Majaro Hotel Tulum Tulum
Majaro Hotel Tulum Hotel Tulum

Frequently asked questions

Does Majaro Hotel Tulum offer free cancellation for a full refund?
Yes, Majaro Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Majaro Hotel Tulum?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Majaro Hotel Tulum on 17 February 2023 start from €113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Majaro Hotel Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Majaro Hotel Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Majaro Hotel Tulum?
Yes, dogs are welcome. There's a charge of MXN 1000 per pet, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at Majaro Hotel Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Majaro Hotel Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Majaro Hotel Tulum?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Majaro Hotel Tulum and nearby?
Majaro Hotel Tulum has an outdoor pool and spa services.
Are there restaurants at or near Majaro Hotel Tulum?
Yes, there's an on-site restaurant, Tablo. Nearby restaurants include Curry by Po Thai (7-min walk).

Reviews

9.0

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel, clean, convenient and safe location. The on-site restaurant had great breakfast. Staff and other hotel guests were very friendly. Check in process involved multiple steps such as downloading an app for your room key, scanning a QR code for the wi-fi. I would recommend having a pre check in or even notifying guests of check in process prior to arrival to allow them to prepare. Lastly, the security man was a little odd. If we weren’t told that he was security you would just think he was a stranger lingering around in the area. The first night we arrived he was sitting across the street on the side walk. He never interacted with us once while there for 2 nights. Overall great hotel! Highly recommend but would encourage management to make those minor adjustments!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
Ryan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

shaye, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was an excellent hotel! We totally recommend it!
Maria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
brian, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Phyllis, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved my stay at Majaro! The entire staff were extremely accommodating, the brunch was delicious, and the rooms were quiet and clean. There was so much space to move around, we felt like we were staying in a condo instead of a hotel. The plunge pool in our room truly took it over the top. Our concierge, Fede made our trip so memorable and provided us with the best recommendations throughout our stay. He truly made our trip one for the books!! Will definitely be back!
Jakobi, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It was a gorgeous hotel and we stayed in a beautiful room with a plunge pool. The main pool was lovely and was warm. The guys were helpful during check in. We loved our stay.
Vicki, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
deepali, 3-night trip with friends
Verified Hotels.com guest review